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| We
will continue to explore and apply technologies
that allow our business units to conduct their
businesses and collaborate seamlessly as a Group. |
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The
Group continues its push for Group-wide IT initiatives
to streamline and coordinate the various Strategic
Business Units’ IT processes, systems and
platforms. These include common IT infrastructure
and services such as messaging service, file
sharing and access, financial system, document
management, Intranet, Virtual Private Network
Access and Network Security.
The common IT infrastructure
is based on a standardised single Data Centre,
integrated hardware and software, pooled databases
and a wide area network that covers Singapore and
oversea offices. It lets the Group optimise the
overall IT infrastructural cost amongst the SBUs
and results in the inter-operability of the IT
systems. We will continue to enhance the IT infrastructure
for the Group through the use of various emerging
and mature technologies such as virtualisation,
Voice over IP (VoIP) and pervasive wireless communication
and network availability. This will facilitate
the various offices to collaborate more closely
and effectively by using technology to bridge geographic
barriers.
The implementation of the Group Financial System
proceeded according to plan and to date, we have
successfully implemented SAP Financial for all
Singapore and oversea companies in countries like
China, Malaysia and Bahrain. Implementation for
the rest of the overseas locations, including the
final phase for China, is expected be completed
by 2008.
Other Group-wide IT system implementations include
the Workflow System that digitises current manual
forms and processes to vastly improve the efficiency
of existing work processes. The Directorship and
Secretariat system was implemented to manage Secretariat
information and data more efficiently and effectively.
The Applicants’ Information Management System,
whereby its centralised databases allow for more
effective management of the potential applicants
within the Group.
Various Business Units’ specific IT systems
are also implemented to support the businesses.
In Retail, the Centre Management Dashboard was
implemented to give Centre Management Office a
quick overview and analysis of all mall-related
activities and sales, so that decisions can be
made with readily-available information and data.
The Electronic Lucky Draw system, which also allows
premium gift redemption, was introduced in our
Singapore malls. Tenants’ Point-of-Sales
systems were also integrated into the malls, as
well as streamlined workflow for electronic meter
reading and billing for the tenants. We have implemented
the Document Management and Repository System to
facilitate proper filing and retrieval of documents
for ISO90001 in the Commercial business unit. For
the Residential business unit, Site Management
and Resource Tracking System was implemented to
allow efficient resource deployment and response
at various sites.
We will continue to explore and apply technologies
that allow our business units to conduct their
businesses and collaborate seamlessly as a Group,
as well as add value to individual SBU business
propositions and process efficiency. |
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