Ascott Centre for Excellence commits to enhancing hospitality workforce skills through NTUC’s new network
To curate accessible and bite-sized training programmes for hospitality professionals
Singapore, 31 January 2018– The Ascott Centre for Excellence (ACE) has joined the National Trades Union Congress’ new Hospitality ABC Network launched today to enhance the skills of hospitality professionals in Singapore. The Network aims to curate accessible and bite-sized training programmes for hospitality professionals to keep pace with the industry’s transformation and equip them to take on higher-value added roles.
“By joining the Hospitality ABC Network, we aim to leverage our expertise to enhance the skills of the hospitality workforce in Singapore. As ACE is the global hospitality training centre of serviced residence operator, Ascott, we are able to share the team’s best practices and experience from managing properties across over 30 countries worldwide. In the Network, ACE is the only private training institute run by a hospitality company that is approved by the SkillsFuture Singapore and specialises in training for the Hotel and Accommodation Services Sector. Since 2008, we have trained some 5,000 industry professionals including students from top international hotels in Singapore.”
Mr Willie Ong, Vice President in charge of ACE
The hospitality industry plays a key role in Singapore’s economy, contributing 4% to the country’s GDP and employing some 33,000 workers. The accelerating emergence of new trends and technology, and consumers' changing needs mean that hospitality professionals must continually update their knowledge and skills to deliver exceptional guest experience in the new economy – a central theme of the Hotel Industry Transformation Map (2016).