Amenities

Family Services

Baby Room
Spacious baby changing rooms equipped with changing tables are available at Ground floor & Level 1 of the mall for your convenience..

Complimentary Loan of Baby Stroller
Baby Strollers are available for hire from the Customer Service Counter free of charge. Please approach our Customer Service Counter for assistance.

Carpark Charges

Carpark

Ample parking spaces 1,101 bays are available at Basement, Ground Floor (Outdoor), Level 3 and Level 4. For parking convenience, the mall will be converting to a Cashless Payment System effective from 7 January 2019. 

Shoppers may enter the car park using the following options:

1. Tap your NRIC / Touch 'n Go card to enter and exit the mall, or
2. Press for a ticket and pay at the Cashless Payment Kiosk with NRIC / Touch 'n Go card or payWave using credit/debit card before exiting the mall.
3. No Surcharge for using Touch 'n Go.

Carpark Rates

All day (12.00am to 11.59pm)

First 2 Hours: RM2.00

Subsequent 1 Hour or Part thereof: RM1.00

Subject to maximum/per day:RM6.00

Overnight Parking:RM20.00

Lost Ticket (Including parking fee):RM22.00

Grace Period 15 minutes

Others

Complimentary Loan of Wheelchair
Wheelchairs are available for hire from the Customer Service Counter free of charge. Please approach our Customer Service Counter for assistance.

ATM Service
ATM Services are located at L1 Zone 1, here's a list of ATM services available to you: Maybank, CIMB Bank, RHB Bank

Lost & Found
If you are Losing or finding something in East Coast Mall, please contact our Customer Service team immediately for assistance.