$1 / $11 / $110 CapitaStar eVouchers
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How can I qualify for the Top 11 Spenders category?
Eligible Shoppers must spend a minimum of Twenty Singapore Dollars (S$20) during the Promotion Period at any stores of the participating CapitaLand Malls to qualify for a chance to win 1.1 million STAR$® Reward (worth $1,100 eCapitaVoucher each), based on the total accumulated qualifying spend during the campaign period.
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Which CapitaLand malls are participating in this promotion?
This Promotion is valid across all 15 participating CapitaLand malls - Aperia, Bedok Mall, Bugis Junction, Bugis+, Bukit Panjang Plaza, Clarke Quay, Funan, IMM, JCube, Junction 8, Lot One, Plaza Singapura including The Atrium@Orchard, Raffles City Singapore, Tampines Mall and Westgate.
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What’s the minimum spend required in a receipt?
Receipts with transaction value of less than Singapore Dollars Twenty (20) will not be accepted as an Eligible Receipt for the purposes of this Promotion. Several transactions at specific retailers are also not accepted as an Eligible Receipt for the purposes of this Promotion such as receipts from supermarkets. Eligible Shoppers may wish to refer to the Promotion terms and conditions for more information.
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Do I need to be a member to participate in this promotion?
Yes, this Promotion is exclusive to members of CapitaStar Rewards. All shoppers can download the CapitaStar mobile application and sign up with the App as a member to qualify and participate in this Promotion.
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If I use my eCapitaVoucher to make my purchases, does it qualify for this promotion?
Yes, purchases made with eCapitaVoucher are applicable for this Promotion.
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If my receipts are rejected, what can I do?
If your receipt is rejected due to unclear information, do re-submit your receipt again. For enquiries, you may reach out to our hotline at 6631-9931 (Mon to Sun, 10am-6pm) or email us at retail@capitaland.com.
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How soon will my spending and STAR$® be credited?
Receipt will be processed within 24 hours from your submission and STAR$® will be reflected in your account summary immediately upon approval. The 1.1 million STAR$® Reward will be credited directly into the winners account after the Promotion.
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Which stores will be excluded from this promotion?
Receipt(s) from car grooming services, SingPost transactions, purchase of parking coupons, purchase or top up of Cashcard / stored value cards, purchase or top up of stores’ membership card, gift cards and vouchers (i.e. CapitaVouchers/ eCapitaVouchers or participating stores’ vouchers), SISTIC transactions, AXS / SAM machines transactions and bill payments, purchase of lottery tickets, purchase of movie tickets and food and beverages at cinema, any transactions at pawn shops and money changer, bank and other financial institutions’ transactions, transactions from pushcarts and stalls at temporary roadshows at the participating malls, are not eligible for use as a receipt in this Promotion. For purchases of goods and services made by instalments, only the instalment receipt showing the value of the purchase(s) made on the same day of the redemption, will be eligible for use as a receipt in this Promotion for CapitaStar Rewards programme. Receipt(s) from deposit placements, order placements, and payments using tenant / credit card loyalty points will not be accepted for the purposes of this Promotion.
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How many STAR$® are required to redeem the 11.11 eVouchers on CapitaStar app?
Eligible Shoppers may redeem 11.11 eVouchers available on the CapitaStar app during the Promotion Period for 100STAR$ each. Check in-store or in-app listing for more details, other terms and conditions apply.
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Is there an expiry date for the 11.11 eVouchers that I’ve redeemed on the CapitaStar app?
The eVouchers are subjected to the respective retailer’s Terms and Conditions for the use of the eVouchers. Do check with the respective retailers for more information.
CapitaLand Malls 11.11 Campaign
Terms & Conditions
1. INTRODUCTION
1.1. The 11.11 Campaign, (the “Promotion”) is exclusive to members of CapitaStar Rewards (referred to as “Eligible Shopper”). Shoppers can download the CapitaStar mobile applications and sign up within the App as a member to qualify and participate in this promotion. CapitaStar Rewards (Refer to CapitaStar Rewards Programme) is only awarded for qualifying spend at CapitaLand Malls.
1.2. The Promotion is organised by CapitaLand Retail Management Pte Ltd (“Organiser”) and the Promotion shall be governed by these terms and conditions (“T&Cs”).
1.3. The promotion period (“Promotion Period”) is from 1 November to 11 November 2022, both dates inclusive.
1.4. The Promotion for the Top 11 Spenders mechanics are as follows:
1.4.1. Eligible Shoppers must spend a minimum of Twenty Singapore Dollars (S$20) (“Qualifying Spend”) during the Promotion Period at any stores of the participating CapitaLand Malls, to qualify for a chance to win 1.1 million STAR$® Reward (“The Reward”). Only receipts snapped and uploaded to the CapitaStar app for CapitaLand Malls receipts on the same day of purchase will be accepted for the purposes of this Promotion.
1.4.2. Eligible Shoppers can combine any number of receipts with transactional value of Singapore Dollars Twenty (S$20) or more from the same participating CapitaLand Malls (referred to in clause 1.4.5) on the same day (“Eligible Transaction/ Receipt”) towards their total Qualifying Spend amount.
1.4.3. The Reward for each of the top eleven (11) spenders (based on the total Qualifying Spend throughout the Promotion Period), will be directly credited into the CapitaStar App of the Eligible Shopper after the end of the Promotion, before 31 December 2022.
1.4.4. For the avoidance of doubt, Receipts from supermarkets (Cold Storage, Eccellente by Hao Mart, FairPrice, FairPrice Finest, GIANT, Raffles City Market Place and Scarlett Supermarket) and other transactions in Clause 3.2 will not be accepted as the Eligible Receipt for the purposes of the Promotion.
1.4.5. The Participating CapitaLand Malls for this Promotion are:
· Aperia (AP)
· Bedok Mall (BM)
· Bugis Junction (BJ)
· Bugis+ (B+)
· Bukit Panjang Plaza (BPP)
· CQ @ Clarke Quay (CQ)
· Funan (FN)
· IMM (IMM)
· JCube (JC)
· Junction 8 (J8)
· Lot One (LO)
· Plaza Singapura (including The Atrium@Orchard) (PS)
· Raffles City Singapore (RCS)
· Tampines Mall (TM)
· Westgate (WG)
2. ELIGIBILITY
2.1. Without limiting the generality of the above, the following persons shall not be eligible for the Promotion:
2.1.1. employees of any retail tenants in the Participating Malls; and
2.1.2. persons who the Organiser may decide to exclude at its discretion without notice and without providing any reason, at any time.
2.2. The Organiser reserves the right to disqualify any member who is found at any time (whether before or after the receipt of any Reward/Prize) to be in breach of the relevant eligibility or qualifying criteria. Any Reward/Prize awarded to any member may be forfeited, and if collected, shall be returned to the Organiser promptly and may be dealt with the Organiser’s sole discretion.
3. QUALIFYING SPEND
3.1. Only the total final amount paid as indicated on the tax invoice(s)/ receipt(s) issued by the participating store(s) will be accepted for this Promotion. NETS or credit/debit card transaction slips are not acceptable in place of original copies of shopping receipts.
3.2. Receipt(s) from car grooming services, SingPost transactions, purchase of parking coupons, purchase or top up of Cashcard / stored value cards, purchase or top up of stores’ membership card, gift cards and vouchers (i.e. CapitaVouchers/ eCapitaVouchers or participating stores’ vouchers), SISTIC transactions, AXS / SAM machines transactions and bill payments, purchase of lottery tickets, purchase of movie tickets and food and beverages at cinema, any transactions at pawn shops and money changer, bank and other financial institutions’ transactions, transactions from pushcarts and stalls at temporary roadshows at the participating malls, transactions at supermarkets (Cold Storage, Eccellente by Hao Mart, FairPrice, FairPrice Finest, GIANT, Raffles City Market Place and Scarlett Supermarket) are not eligible for use as a Eligible Receipt in this Promotion. For purchases of goods and services made by instalments, only the instalment receipt showing the value of the purchase(s) made on the same day of the redemption, will be eligible for use as a receipt in this Promotion for CapitaStar Rewards programme. Receipt(s) from deposit placements, order placements, and payments using tenant / credit card loyalty points will not be accepted for the purposes of this Promotion.
3.3. The Organiser may reject any tax invoice, receipts and/ or charge slip as invalid at its sole and absolute discretion, and such determination shall be final and conclusive.
3.4. The Organiser reserves the right to verify all purchases made by the Eligible Shopper and the tax invoice(s)/ receipt(s) before processing the redemption of the Reward and/or Prize in the Promotion.
3.5. Receipts shall be considered expended for the purposes of this Promotion and other promotions in the CapitaLand Mall when it is used to redeem the Reward and/or Prize. Unless otherwise provided, Receipts cannot be used for redemption of multiple Rewards and/or Prizes at the same CapitaLand Mall.
4. GENERAL TERMS & CONDITIONS
4.1. Eligible members must snap the receipt(s) through their CapitaStar App on the same day of purchase during the Promotion Period and only approved receipt(s) will qualify for this Promotion.
4.2. The eCapitaVoucher reward cannot be exchanged for different denomination and are subject to the relevant terms and conditions governing the use of the eCapitaVouchers. Please refer to eCapitaVouchers terms and conditions.
4.3. By participating in this Promotion:
4.3.1. The Member (CapitaStar members) acknowledges and consents to the processing, collection, use and disclosure of his/ her Personal Data by the Organiser, its affiliates, subsidiaries and related corporations including its holding company, CapitaLand Limited (collectively, “CapitaLand Group”), and authorised agents, business partners and service providers in compliance with applicable data protection laws, regulations and guidelines to facilitate the administration of the Promotion including compliance with the Promotion Terms and Condition and that he/ she has read and agreed with the CapitaLand Group’s and Data Protection Policy available at https://www.capitaland.com/international/en/legal-notices/privacy-policy.html and may be amended, replaced, substituted from time to time.
4.3.2. Agrees that the Organiser, its affiliates, subsidiaries, agents, business partners and respective officers and employees shall not be liable for any actions, claims, demands, injuries, proceedings, liability, losses, damages, costs and expenses of any nature sustained by the member directly or indirectly by reason of or in connection with this Promotion. The member shall indemnify and keep the Organiser and its officers, servants, agents and employees ("the Indemnified Parties") fully indemnified against any and all loss, damage, demand, liability, claims, expenses and costs (including legal costs on a full indemnity basis) suffered and/or incurred by any of the Indemnified Parties as a result of the breach of any of the terms and conditions herein by the member. Members are deemed to have read, understood and accepted all the T&Cs set out herein, as well as any other requirements set out in any related promotional material, and all amendments, additions, replacements and modifications there to as may be made from time to time.
4.4. Acceptance of any reward/prize shall constitute consent on the part of the Eligible Shopper to allow the use of his/ her name, image, voice and/or likeness by the Organiser for editorial, advertising, promotional, marketing and/or other purposes without further compensation except where prohibited by law.
4.5. All reward/prize are non-transferable, non-refundable, and non-exchangeable for cash, credit, goods or benefits-in-kind, unless otherwise stated.
4.6. The Prize will not be awarded until the submitted tax invoice(s), receipt(s) and/ or charge slip(s) are determined to be valid. The Organiser may reject any tax invoice, receipt and/ or charge slip as invalid at its sole and absolute discretion, and such determination shall be final and conclusive.
4.7. The Organiser and its partner(s) (if any) in this Promotion reserve the right to change, vary, replace, substitute, amend, withdrawal or cancel this Promotion and/or any of the terms and conditions herein at their sole and absolute discretion and without prior notice or any liability to any party.
4.8. The Organiser does not make any warranty or representation in relation to any product or services offered in this Promotion or redeemed by vouchers or gift certificates and shall not accept any liability in respect of the same.
4.9. By participating in this Promotion, the Eligible Shopper represents that he/ she has read and agreed with this Promotion Terms and Conditions.
4.10. This Promotion Terms and Conditions shall be governed by the laws of Singapore and all participants in this Promotion irrevocably submits to the exclusive jurisdiction of the Singapore Courts to resolve any and all disputes.
4.11. The Organiser’s decision on all matters relating to the Promotion shall be final, conclusive, and binding. No correspondence will be entertained.
4.12. Information stated in this Promotion’s Terms and Condition is correct at the time printing and is subject to change without prior notice.