Frequently Asked Questions

The health of our shoppers is of utmost importance to us. Due to the ever changing Covid situation, we have ceased the loaning of community shared items such as strollers, prams, battery packs and wheelchairs to better protect you. We apologise for the inconvenience caused.

Click https://www.capitaland.com/sg/malls/funan/en/events.html for more information on our current atrium activities. You can also visit our digital directories located within the mall at Basement 2 to Level 4 to find out more.

Click https://www.capitaland.com/sg/malls/funan/en/concierge/getting-here.html to find out how to get to Funan and the various transport options.

Please find our parking charges below. You can also visit our digital directories located within the mall at B2 to Level 4 to find out more.

 

A. Car

Revised charges with effect from 1st September 2022:

Monday – Friday/Eve of Public Holiday*

12am to 5.59pm: S$2.40 for first hour, S$0.65 for subsequent 15 minutes

6pm to 11.59pm: S$3.30 per entry

 

Saturday, Sunday and Public Holidays

12am to 2.59am: S$0.65 for every 15 minutes

3am to 5.59pm: S$2.60 for first 2 hours, S$0.65 for subsequent 15 minutes

6pm to 11.59pm: S$3.30 per entry

 

Grace period: 10 minutes

Carpark Height Limit: 2m

 

* Eve of Public Holiday rate applies if it falls on a weekend (Sat & Sun)

** Public Holiday rate applies if it falls on a weekday (Mon to Fri)

 

B. Motorcycle

Revised charges with effect from 1st June 2023:

Monday –Sunday & Public Holiday

S$1.30 for first 2 hours

S$0.33 every 15 minutes

 

Prices indicated above are inclusive of prevailing GST

Please Connect to CAPITALAND FREE WIFI on your device to enjoy free wireless internet surfing. The password is freewifi (case-sensitive). Click Here for Terms and Conditions:  https://www.capitaland.com/content/dam/capitaland-media-library/retail/Singapore/Singapore/WiFi_Terms_Of_Use.pdf 

Funan is opened from 10am to 10pm. As each of the stores have different operating hours, please contact the individual stores to enquire to avoid disappointment.

Click https://www.capitaland.com/sg/malls/funan. The available car park lots is displayed on top of the website. Please note that this information is not in real time.

For emergency assistance, please call us at tel: 6970 1668. Please note that calls will be screened to serve you better.

Our Fire Command Centre is located on Basement 1, near Toast Box. Please note that the Fire Command Centre is not accessible to the general public and is for official use only.

As we digitalise our services, the customer service counter will be closed with effect from 31 July 2023. You can approach our friendly Digital Service Advocates roaming the mall daily for further assistance or visit our website at https://www.capitaland.com/sg/malls/funan for your enquiries, or our digital directories located within the mall at Basement 2 to Level 4 to find out more.

The nearest ATM machine is at:

1. OCBC/Citibank/DBS/HSBC/UOB - Raffles City

2. POSB - Peninsula Plaza

3. UOB - The Adelphi

The nearest AXS Machine is at Raffles City (#B1-K12)

The CashCard Top Up machines are located at the B3/B4 carpark, near Lobby A / B/ C.

There are charging points located at seating areas on Level 1 Grand Stairs and at the Tree of Life on Level 2, Level 3 and Level 4.

Click https://www.capitaland.com/sg/malls/funan/en/concierge/getting-here.html to find out more. Thank you!

The Roof Garden is located on Level R which is accessible from Lobby B and it opens from 10am to 10pm daily.

The Urban Farm is located on Level 7 which is accessible from Lobby A and it opens from 10am to 10pm daily.

The BBQ Pit at the Roof Garden is not open for public bookings.

The electric car charging bay is located at B3/ B4 carpark. 

The drop off point and taxi stand is located at Level 1 at North Bridge Road and Hill Street entrances.

The mailbox for mailing out letters is located outside the mall, near Excelsior Hotel. Exit from Coleman street entrance.

The passport photo vending machine is located at Level 1 outside the mall on Hill Street side.

Electronic Bin is located inside Best Denki and Lenovo at Level 3.

Recycle bottle vending machine is located at Level 3, outside COURTS.

Recycle battery bin is located inside FairPrice Finest at Basement 1.

Singapore Pools is located at #B1-02.

The Shower Area is located at Bike Hub, Level 1 and Toilets near Lobby C, Basement 2.

CapitaStar members are able to access the Bike Hub Shower Area by scanning their unique QR Code.

 

Bike Hub, Level 1 - The facilities in the Shower Area include 3 shower stalls, 6 lockers, and a hair dryer.

Toilet near Lobby C, Basement 2 - The facilities in the Shower Area include 2 shower stalls, and a hair dryer.

Thank you for your interest in Funan. Please visit our website at https://www.capitaland.com/sg/malls/funan/en/contact-us.html, choose Ad Panel/Atrium Space/Pushcart under Enquiry Type to contact us, and we will get back to you soon. Thank you.

Thank you for your interest in Funan. Please visit our website at https://www.capitaland.com/sg/malls/funan/en/contact-us.html, choose Shop Space under Enquiry Type to contact us, and we will get back to you soon. Thank you.

Please visit our website at https://www.capitaland.com/sg/malls/funan/en/contact-us.html, choose Feedback under Enquiry Type to leave us a feedback. Thank you.

Please visit our website at https://www.capitaland.com/sg/malls/funan/en/contact-us.html, choose Compliment under Enquiry Type to leave us a compliment. Thank you!

For emergency assistance, please call us at tel: 6970 1668. Please note that calls will be screened to serve you better.