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  • CapitaVoucher
  • CapitaVoucher Redemption Counters

Redeem CapitaVouchers Across CapitaLand Malls Island-Wide

Redeem for your CapitaVouchers by simply presenting your redemption letter and identification card at our Customer Service Counters/ Concierges at any of our participating CapitaLand managed malls listed below (excludes Aperia, Bugis+, Bukit Panjang Plaza (From 1 Sep 2022 onwards), Clarke Quay, Jewel Changi Airport and SingPost Centre):

Bedok Mall | Bugis Junction | Funan | IMM | ION Orchard | JCube | Junction 8

Lot One Shoppers' Mall | Plaza Singapura | Raffles City Shopping Centre | Tampines Mall | Westgate 

CapitaVouchers are valid for 12 months from date of issuance unless otherwise stated. CapitaVouchers can be spent at participating outlets across all CapitaLand Managed Malls, including Clarke Quay and SingPost Centre within the validity period. (Physical CapitaVouchers are not accepted at Aperia and Jewel Changi Airport.)

Redemption Hours at all Customer Service Counters/ Concierges are 11am to 9pm. For a pleasant experience during your purchase, please avoid peak hours which are between 12 – 2pm and 5 – 8pm daily and Saturdays, Sundays and Public Holidays. CapitaVoucher(s) are available in $5, 10, and $50 denominations and are subjected to availability. Please check with our Customer Service Counters / Concierges of participating malls for more details. 

Your redemption letter is subject to the respective partner’s terms and conditions. For any queries related to your redemption letter, please contact your respective issuing partner directly. 

For CapitaVoucher queries, please email to capitavoucher@capitaland.com or call +65 6631 9931. Please email to capitavoucher@capitaland.com to arrange for redemption of more than $3,000 worth of CapitaVouchers.

Read the full Terms and Conditions for CapitaVoucher here.

Other terms & conditions apply.

Customer Service Counter:

Bedok Mall

311 New Upper Changi Road, Level 1, Bedok Mall, Singapore 467360

Customer Service Number: 6702 5120

Bugis Junction

200 Victoria Street, Level 2, Bugis Junction, Singapore 188024

Customer Service Number: 6557 6557

Bugis+

201 Victoria Street, Bugis+, Singapore 188067

Not Applicable for any Programme Redemptions (No Customer Service Counter Available)

Bukit Panjang Plaza

1 Jelebu Road, Level 2, Bukit Panjang Plaza, Singapore 677743

Customer Service Number: 6314 6388

Not Applicable for any Programme Redemptions from
1 Sep 2022 onwards

CLARKE QUAY

3 River Valley Rd, Singapore 179024

Not Applicable for any Programme Redemptions (No Customer Service Counter Available)

FUNAN

107 North Bridge Road, Basement 2, Singapore 179105

Customer Service Number: 6970 1665

IMM

2 Jurong East Street 21, Level 1, IMM Building, Singapore 609601

Customer Service Number: 6665 8268

ION Orchard

2 Orchard Turn, Level 1 and 4, ION Orchard, Singapore 238801

Customer Service Number: 6238 8228

JCube

2 Jurong East Central 1, Basement 1, JCube, Singapore 609731

Customer Service Number: 6684 2153

JUNCTION 8

9 Bishan Place, Level 2, Singapore 579837

Customer Service Number: 6354 2955

Lot One Shoppers' Mall

21 Choa Chu Kang Ave 4, Level 2, Lot One Shoppers' Mall, Singapore 689812

Customer Service Number: 6314 6200

Plaza Singapura

68 Orchard Road, Level 4, Plaza Singapura, Singapore 238839 

Customer Service Number: 6332 9248

Raffles City Shopping Centre

252 North Bridge Road, Level 1, Raffles City Shopping Centre, Singapore 179103

Customer Service Number: 6318 0238

SINGPOST CENTRE

10 Eunos Road 8, Singpost Centre, Singapore 408600

Not Applicable for any Programme Redemptions at Customer Service Counter

Tampines Mall

4 Tampines Central 5, Level 2, Tampines Mall, Singapore 529510

Customer Service Number: 6788 8370

Westgate

3 Gateway Drive, Level 3, Westgate, Singapore 608532

Customer Service Number: 6908 3737

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