Customer Service

Need assistance? Here are some ways to reach us!

Check out happenings, deals and more
Discover events, mall information, rewards and best deals at CapitaLand malls! Kickstart your adventure by downloading the CapitaStar App.

Chat with us online
Click here to chat with Casey, our digital assistant, by launching the chat icon located at the bottom right corner of the page. Alternatively, you may also send us an email at and we will be in touch with you shortly.

Contact our Call Centre at 6631 9931
Still can't find the answers you are looking for? Speak to our customer service team from 10am - 6pm daily.
For lost & found and emergency assistance, please call 6702 7595*.
*Calls will be screened to serve you better.

About CapitaVoucher

As Singapore's leading lifestyle and shopping rewards program, CapitaStar rewards you for your everyday spend across participating properties and stores. Embark on a whole new shopping and dining experience as you get to earn cashback (in the form of STAR$®) or use eCapitaVoucher to pay. 
Hassle-free of carrying physical vouchers & accessing it all through the CapitaStar app. Use eCapitaVoucher at over 3,380 stores across 30 participating properties islandwide! 

Find Out More

Carpark Charges

Monday to Friday
0000hrs to 1829hrs:
  • $1.64 for 1st hr or part thereof
  • $1.09 for every sub half hr or part thereof
1830hrs to 2159hrs: Free Parking
2200hrs to 2359hrs: $2.53 per entry

Saturday, Sunday & Public Holidays
0000hrs to 2359hrs:
  • Free first 1 hr*
  • Per entry charge is $2.55 for sub hr onwards

Grace period: 20mins
Whole day max cap: $20

For season parking applications, please email us at

Lorry/Loading Bay
Monday to Sunday / Public Holidays
0000 hrs to 2359hrs:
  • $2.73 for 1st hr or part thereof
  • $1.64 for every sub half hr or part thereof

Grace period: 20mins

Monday to Sunday / Public Holidays
0000 hrs to 2359hrs: $1.51 per entry

Grace period: 20mins

*Only applicable for cars & commercial vehicles parking in the multi-storey carpark.
Parking rates are subjected to changes by Management from time to time without further notice.
Prices indicated above are inclusive of prevailing GST.

Family Services

Baby Nursing Room
Located at Level 1


SingPost Pop Station
Located at Through Block Link