Customer Service

Our Customer Service Counter (at Level 1, opposite Uniqlo) is closed permanently. 
The nearest Customer Service Counter is located at Bugis Junction Level 2 (near Watson’s). 

For more enquiries or to report any lost items, you may write in to or call our Customer Service Hotline at +65 6631 9931 between 10am to 6pm daily. For found items, kindly call our Fire Command Centre at +65 6634 6824 (24 hours).

About CapitaVoucher

In line with our digitization and sustainability efforts, the sale and redemption of physical CapitaVouchers at our Customer Service Counters will not be available. As an alternative, you can still purchase / gift eCapitaVoucher(s) from our CapitaStar Mobile App. 

Physical CapitaVoucher(s) will only be available for corporate bulk purchases and for redemption by Amercian Express® CapitaCard card members. Place a corporate bulk order here or you may send  your enquiries to or call +65 6631 9931.   

With eCapitaVoucher(s), you can seamlessly purchase, redeem, and gift eCapitaVoucher(s) directly from the CapitaStar App. What's more, you can also pay with eCapitaVoucher(s) down to the cents* for all your shopping and dining purchases across 17 CapitaLand malls, including online at eCapitaMall and Capita3Eats.

Find Out More

*Denomination acceptance of eCapitaVoucher varies amongst the stores. Please check with the stores upon paying with eCapitaVoucher. 

Acceptance of CapitaVoucher / eCapitaVoucher 

Both physical CapitaVoucher and eCapitaVoucher are accepted at participating stores at our malls. 

View List of Participating Stores

Carpark Charges

Mon - Thu 
12..00 am to 5.59 pm: 1st hour @ $2.20 and every subsequent 15 mins @ $0.55
6.00 pm to 11.59 pm : $3.30 per entry

Fri & Eve of Public Holiday
12.00 am to 5.59 pm: 1st hour @ $2.20 and every subsequent 15 mins @ $0.55
6.00 pm to 11.59 pm : 1st 2 hour @ $3.30 and every subsequent 15 mins @ $0.55

Sat, Sun & Public Holiday
1st 2 hour @ $3.30 and every subsequent 15 mins @ $0.55

Motocycle Parking Not Available

Grace period: 10 minutes

Prices indicated above are inclusive of prevailing GST

Family Services

Nursing Room

Located at Levels 1 to 4

Free Wifi

Connect to CAPITALAND FREE WIFI SSID to enjoy free wireless internet surfing. 

Password: freewifi (case-sensitive). 

Terms and conditions apply.