Amenities
Customer Service
Our Customer Service Counter (at Level 1, opposite Uniqlo) is closed permanently.
The nearest Customer Service Counter is located at Bugis Junction Level 2 (near Watson’s).
For more enquiries or to report any lost items, you may write in to retail@capitaland.com or call our Customer Service Hotline at +65 6631 9931 between 10am to 6pm daily.
For found items, kindly call our Fire Command Centre at +65 6634 6824 (24 hours).
About CapitaVoucher
In line with our digitization and sustainability efforts, the sale and redemption of physical CapitaVouchers at our Customer Service Counters will not be available. As an alternative, you can still purchase / gift eCapitaVoucher(s) from our CapitaStar Mobile App.Physical CapitaVoucher(s) will only be available for corporate bulk purchases and for redemption by Amercian Express® CapitaCard card members. Place a corporate bulk order here or you may send your enquiries to capitavoucher@capitaland.com or call +65 6631 9931.
With eCapitaVoucher(s), you can seamlessly purchase, redeem, and gift eCapitaVoucher(s) directly from the CapitaStar App. What's more, you can also pay with eCapitaVoucher(s) down to the cents* for all your shopping and dining purchases across 17 CapitaLand malls, including online at eCapitaMall and Capita3Eats.
*Denomination acceptance of eCapitaVoucher varies amongst the stores. Please check with the stores upon paying with eCapitaVoucher. Acceptance of CapitaVoucher / eCapitaVoucher
Both physical CapitaVoucher and eCapitaVoucher are accepted at participating stores at our malls.
View List of Participating Stores
Carpark Charges
Mon - Thu
8.00 am to 5.59 pm: 1st hour @ $1.28 and every subsequent 15 mins @ $0.54
6.00 pm to 7.59 am (next morning): $3.21 per entry
Fri
8.00 am to 5.59 pm: 1st hour @ $1.28 and every subsequent 15 mins @ $0.54
6.00 pm to 7.59 am (next morning): 1st 2 hour @ $3.21 and every subsequent 15 mins @ $0.54
Sat, Sun & Public Holiday
1st 2 hour @ $3.21 and every subsequent 15 mins @ $0.54
Charges are inclusive of 7% GST
8.00 am to 5.59 pm: 1st hour @ $1.28 and every subsequent 15 mins @ $0.54
6.00 pm to 7.59 am (next morning): $3.21 per entry
Fri
8.00 am to 5.59 pm: 1st hour @ $1.28 and every subsequent 15 mins @ $0.54
6.00 pm to 7.59 am (next morning): 1st 2 hour @ $3.21 and every subsequent 15 mins @ $0.54
Sat, Sun & Public Holiday
1st 2 hour @ $3.21 and every subsequent 15 mins @ $0.54
Charges are inclusive of 7% GST
Grace period: 10 minutes
Family Services
Nursing RoomLocated at Levels 1 to 4
Free Wifi
Connect to CAPITALAND FREE WIFI SSID to enjoy free wireless internet surfing.
Password: freewifi (case-sensitive).