Amenities
Customer Service
Find out more information on how to reach us via the Check, Chat and Contact methods.
Check our website for more information.
Chat with us online.
Contact our Call Centre at 6631 9931.
For lost & found and emergency assistance, please call 9726 2546*
*Calls will be screened to serve you better.
About CapitaVoucher
In line with our digitalization and sustainability efforts, the sale and redemption of physical CapitaVoucher(s) at our Customer Service Counters will not be available. As an alternative, you can still purchase/gift eCapitaVoucher(s) from our CapitaStar Mobile App.
eCapitaVoucher is the digital version of CapitaVoucher which enables customers to seamlessly buy, gift, and pay with eCapitaVoucher on the CapitaStar App. Use eCapitaVoucher(s) across 2,800 stores across 23 CapitaLand malls and workspace properties islandwide!
*Denomination acceptance of eCapitaVoucher varies amongst the stores. Please check with the stores upon paying with eCapitaVoucher.
Acceptance of CapitaVoucher / eCapitaVoucher
Acceptance of physical CapitaVoucher(s) at participating
retailers will not be available starting 1 Jul 2023. eCapitaVoucher(s)
will continue to be accepted across participating retailers.
Shoppers who are unable to utilize their physical CapitaVoucher(s) will be given the option of converting their physical CapitaVoucher(s) to STAR$® from 2 May 2023 to 30 September 2023 at participating CapitaLand malls.
View List of Participating Stores
Free Wifi
Connect to #CAPITALAND FREE WIFI to enjoy free wireless internet surfing.
Family Services
Located next to ladies' restroom at B2 and L4.
Smart Parking with 'Find My Car'
Carpark Charges
Season Parking
This service is currently not available for public application.
Green Lots with Charging Stations
Located at Basement 3 car park, Lot no. 53 to 56 and Basement 4 car park, Lot no. 26 to 29 (4 lots on each floor, near Lift Lobby A)
Blue SG Car-sharing Service & Charging
Located at Basement 3 car park, near Lift Lobby B (4 lots)
Wheelchair Access Lots
Located at Lobby A and Lobby C in both Basements 3 and 4.
NETS Top-up Machine
Located at Basement 3 & Basement 4, near Lift Lobby A, B & C (1 machine at each lift lobby on each floor)
Others
- The indoor cycling path is a one-way only path. Entry is from Funan's North Bridge Road entrance only.
- Cycling and riding of devices on the indoor cycling path is allowed from 7am to 10 am only. A speed limit of 10 km/h applies.
- Outside of 7am to 10am, cyclists and riders are required to dismount and walk their bicycles and devices. Walking of bicycles and devices is allowed on Level 1 only.
- No bicycles and devices are allowed on any escalator or passenger lift except Lift FL3.
- No parking along the path. Unattended bicycles not parked at designated lots will be removed.
- The outdoor cycling path is a two-way path and is open for cycling and riding 24/7.
- No parking along the path. Unattended bicycles not parked at designated lots will be removed.
Urban Farm (Level 7)
Urban Farm is accessible via Lobby A.
Roof Garden (Level R)
Roof Garden is accessible via Lobby B.