Amenities
Customer Service
Get a digital queue number at https://getq.capitaland.com for the customer service you require conveniently from your mobile device before reaching the mall. You can also check the live queue status as you continue shopping while waiting for your turn. Save time with our digital queue customer service system.
About CapitaVoucher
In line with our digitalization and sustainability efforts, the sale and redemption of physical CapitaVoucher(s) at our Customer Service Counters will not be available. As an alternative, you can still purchase/gift eCapitaVoucher(s) from our CapitaStar Mobile App.
eCapitaVoucher is the digital version of CapitaVoucher which enables customers to seamlessly buy, gift, and pay with eCapitaVoucher on the CapitaStar App. Use eCapitaVoucher(s) across 2,800 stores across 23 CapitaLand malls and workspace properties islandwide!
*Denomination acceptance of eCapitaVoucher varies amongst the stores. Please check with the stores upon paying with eCapitaVoucher.
Acceptance of CapitaVoucher / eCapitaVoucher
Acceptance of physical CapitaVoucher(s) at participating
retailers will not be available starting 1 Jul 2023. eCapitaVoucher(s)
will continue to be accepted across participating retailers.
Shoppers who are unable to utilize their physical CapitaVoucher(s) will be given the option of converting their physical CapitaVoucher(s) to STAR$® from 1 April 2023 to 30 September 2023 at participating CapitaLand malls.
Shoppers are encouraged to utilize their physical CapitaVoucher(s) before 1 Jul 2023 at participating stores across CapitaLand malls.
View List of Participating Stores
Free Wifi
Connect to #CAPITALAND FREE WIFI to enjoy free wireless internet surfing.
Family Services
Located next to ladies' restroom at B2 and L4.
Smart Parking with 'Find My Car'
Carpark Charges
Others
- The indoor cycling path is a one-way only path. Entry is from Funan's North Bridge Road entrance only.
- Cycling and riding of devices on the indoor cycling path is allowed from 7am to 10 am only. A speed limit of 10 km/h applies.
- Outside of 7am to 10am, cyclists and riders are required to dismount and walk their bicycles and devices. Walking of bicycles and devices is allowed on Level 1 only.
- No bicycles and devices are allowed on any escalator or passenger lift except Lift FL3.
- No parking along the path. Unattended bicycles not parked at designated lots will be removed.
- The outdoor cycling path is a two-way path and is open for cycling and riding 24/7.
- No parking along the path. Unattended bicycles not parked at designated lots will be removed.
Carpark Charges
A. Car Park Charges
| Day | Time | Rates |
| Monday to Frday /Eve of Public Holiday* | 12.00am to 5.59pm | 1st hour at $2.40 Subsequent 15mins or part thereof at $0.65 |
| 6.00pm to 11.59pm | $3.30 per entry | |
| Saturday / Sunday / Public Holiday** | 12.00am to 2.59am | Every 15mins of part thereof at $0.65 |
| 3.00am to 5.59pm |
1st 2 hours at $2.60 Subsequent 15mins or part thereof at $0.65 |
|
| 6.00pm to 11.59pm | $3.30 per entry |
* Eve of Public Holiday rate appplies if it falls on a weekend (Sat & Sun)
** Public Holiday rate applies if it falls on a weekday (Mon to Fri)
B. Motorcycle Charges
| Day | Time | Rates |
| All Day | - | $1.30 per entry |
Prices indicated above are inclusive of prevailing GST
Carpark Height Limit: 2m
Grace period: 10 minutes
Season Parking
This service is currently not available for public application.
Green Lots with Charging Stations
Located at Basement 3 car park, Lot no. 53 to 56 and Basement 4 car park, Lot no. 26 to 29 (4 lots on each floor, near Lift Lobby A)
Blue SG Car-sharing Service & Charging
Located at Basement 3 car park, near Lift Lobby B (4 lots)
NETS Top-up Machine
Located at Basement 3 & Basement 4, near Lift Lobby A, B & C (1 machine at each lift lobby on each floor)
Roof Garden (Level R)
Roof Garden is accessible via Lobby B. Roof Garden will be closed on 31 December 2022.