Amenities

Customer Service

Our Customer Service Counters will be closed from 7 April till further notice. Services below will be temporarily suspended:

  • Sale and redemption of CapitaVouchers (Please refer to this site for more details)
  • Complimentary loan of baby stroller

To report any lost items, you may write in to retail@capitaland.com or call our Customer Service Hotline at +65 6631 9931 between 10am to 6pm daily.

For found items, kindly call our Fire Command Centre (FCC) at +65 6314 6211 (24 hours).

Family Services

Car

Effective from 1 January 2017

Mon - Thu 
12.00am - 5.59pm: $1.28 for 1st hr 
Subsequent 15 mins or part thereof: $0.43 
6.00pm-11.59pm: $2.57 per entry

Fri & Eve of PH 
12.00am - 5.59pm $1.28 for 1st hr 
Subsequent 15min or part thereof: $0.43
6.00pm - 2.59am next day: $2.57 per entry

Sat 
3.00am - 5.59pm: $2.57 for 1st 2 hrs 
Subsequent 15min or part thereof $0.43 
6.00pm - 2.59am next day: $2.57 per entry

Sun & PH 
3.00am - 5.59pm: $2.57 for 1st 2 hrs 
Subsequent 15min or part thereof $0.43 
6.00pm – 11.59pm: $2.57per entry 

Grace period: 20 mins with effect from 20 Apr 2020 till further notice.

Prices indicated above are inclusive of 7% GST.

Motorcycle

Mon - Sun & PH 
$1.28 per entry

Grace period: 20 mins with effect from 20 Apr 2020 till further notice.

Prices indicated above are inclusive of 7% GST.

Family Services

Playgrounds @ Roof Garden, Level 5

Roof Garden is currently closed for upgrading works and is targeted to re-open in second half of 2020.

Nursing Room

Located at Level B1 (near Raffles Medical)