Customer Service
Our Customer Service Counter, located on Level 2, operates from 11.00am to 9.00pm daily.
Extension of expiry for physical CapitaVouchers expiring between 1 April and 31 August 2020 can be requested from 19 June 2020. Extension requests before the voucher expiry dates are strictly not allowed. Sale and redemption of CapitaVouchers will commence from 1 July 2020. Click here for more information regarding CapitaVoucher and eCapitaVoucher.
Sale of physical CapitaVouchers and redemption of STAR$® to physical CapitaVouchers will not be available at participating CapitaLand malls from 1 January 2021. Click
here to view the full list of dates.
FAQ on CapitaVoucher
Get a digital queue number at https://getq.capitaland.com for the customer service you require conveniently from your mobile device before reaching the mall. You can also check the live queue status as you continue shopping while waiting for your turn. Save time with our digital queue customer service system.
How do I get a digital queue number?
Carpark Charges
CarEffective from 1 January 2017
Mon - Thu
12.00am - 5.59pm: $1.28 for 1st hr
Subsequent 15 mins or part thereof: $0.43
6.00pm-11.59pm: $2.57 per entry
Fri & Eve of PH
12.00am - 5.59pm $1.28 for 1st hr
Subsequent 15min or part thereof: $0.43
6.00pm - 2.59am next day: $2.57 per entry
Sat
3.00am - 5.59pm: $2.57 for 1st 2 hrs
Subsequent 15min or part thereof $0.43
6.00pm - 2.59am next day: $2.57 per entry
Sun & PH
3.00am - 5.59pm: $2.57 for 1st 2 hrs
Subsequent 15min or part thereof $0.43
6.00pm – 11.59pm: $2.57per entry
Grace period: 10 mins
Prices indicated above are inclusive of 7% GST.
MotorcycleMon - Sun & PH
$1.28 per entry
Grace period: 10 mins
Prices indicated above are inclusive of 7% GST.
Family Services
Playground @ Roof Garden, Level 5
Roof Garden is currently closed for upgrading works and is targeted to re-open in first half of 2021.
Nursing Room
Located at Level B1 (near Raffles Medical)
