Customer Service

Our Customer Service Counter (located on Level 2) operates from 10am to 10pm daily. Last ticket issuance will be at 9.45pm. 

Get a digital queue number at for the customer service you require conveniently from your mobile device before reaching the mall. You can also check the live queue status as you continue shopping while waiting for your turn. Save time with our digital queue customer service system.

How do I get a digital queue number?

About CapitaVoucher

As Singapore's leading lifestyle and shopping rewards program, CapitaStar rewards you for your everyday spend across participating properties and stores. Embark on a whole new shopping and dining experience as you get to earn cashback (in the form of STAR$®) or use eCapitaVoucher to pay. 
Hassle-free of carrying physical vouchers & accessing it all through the CapitaStar app. Use eCapitaVoucher at over 3,380 stores across 30 participating properties islandwide! 

Find Out More

Carpark Charges

Change of rates w.e.f. 1 August 2022


Mon - Fri 
12.00am - 5.59pm: $1.35 for 1st hr 
Subsequent 15 mins or part thereof: $0.45
6.00pm-11.59pm: $2.65 per entry

Sat, Sun & PH
3.00am - 5.59pm: $2.65 for 1st 2 hrs
Subsequent 15mins or part thereof: $0.45
6.00pm - 11.59pm: $2.65 per entry
12.00am - 2.59am: Subsequent 15 mins or part thereof at $0.45

Grace period: 10 minutes


Mon - Sun & PH 
$1.30 per entry

Grace period: 15 minutes

Prices indicated above are inclusive of prevailing GST

Family Services

Playground @ Roof Garden, Level 5 

Nursing Room (Located at Level B1 near Raffles Medical)