Amenities

Customer Service

Our Customer Service Counter (located on Level 2) operates from 11am to 9pm daily. 

Get a digital queue number at https://getq.capitaland.com for the customer service you require conveniently from your mobile device before reaching the mall. You can also check the live queue status as you continue shopping while waiting for your turn. Save time with our digital queue customer service system.

How do I get a digital queue number?






About CapitaVoucher

In line with our digitization and sustainability efforts, the sale and redemption of physical CapitaVouchers at our Customer Service Counters will not be available. As an alternative, you can still purchase / gift eCapitaVoucher(s) from our CapitaStar Mobile App. 

Physical CapitaVoucher(s) will only be available for corporate bulk purchases and for redemption by Amercian Express® CapitaCard card members. Place a corporate bulk order here or you may send  your enquiries to capitavoucher@capitaland.com or call +65 6631 9931.   

With eCapitaVoucher(s), you can seamlessly purchase, redeem, and gift eCapitaVoucher(s) directly from the CapitaStar App. What's more, you can also pay with eCapitaVoucher(s) down to the cents* for all your shopping and dining purchases across 17 CapitaLand malls, including online at eCapitaMall and Capita3Eats.

Find Out More

*Denomination acceptance of eCapitaVoucher varies amongst the stores. Please check with the stores upon paying with eCapitaVoucher. 

Acceptance of CapitaVoucher / eCapitaVoucher 

Both physical CapitaVoucher and eCapitaVoucher are accepted at participating stores at our malls. 

View List of Participating Stores

Carpark Charges

Car

Mon - Thu 
12.00am - 5.59pm: $1.28 for 1st hr 
Subsequent 15 mins or part thereof: $0.43 
6.00pm-11.59pm: $2.57 per entry

Fri & Eve of PH 
12.00am - 5.59pm $1.28 for 1st hr 
Subsequent 15min or part thereof: $0.43
6.00pm - 2.59am next day: $2.57 per entry

Sat 
3.00am - 5.59pm: $2.57 for 1st 2 hrs 
Subsequent 15min or part thereof $0.43 
6.00pm - 2.59am next day: $2.57 per entry

Sun & PH 
3.00am - 5.59pm: $2.57 for 1st 2 hrs 
Subsequent 15min or part thereof $0.43 
6.00pm – 11.59pm: $2.57per entry 

Grace period: 10 mins

Prices indicated above are inclusive of 7% GST.

Motorcycle

Mon - Sun & PH 
$1.28 per entry

Grace period: 10 mins

Prices indicated above are inclusive of 7% GST.

Family Services

Playground @ Roof Garden, Level 5

Roof Garden is currently closed till further notice.

Nursing Room

Located at Level B1 (near Raffles Medical)