Customer Service

Level 1 (Opposite Li-Hong Jade, #01-36G)
Operating Hours: 10am - 10pm daily
Contact: +65 6318 0238

Available Services
  • Loan of baby stroller, wheelchair, umbrella and power bank

About CapitaVoucher

In line with our digitization and sustainability efforts, the sale and redemption of physical CapitaVouchers at our Customer Service Counters will not be available. As an alternative, you can still purchase / gift eCapitaVoucher(s) from our CapitaStar Mobile App. 

Physical CapitaVoucher(s) will only be available for corporate bulk purchases and for redemption by Amercian Express® CapitaCard card members. Place a corporate bulk order here or you may send  your enquiries to or call +65 6631 9931.   

With eCapitaVoucher(s), you can seamlessly purchase, redeem, and gift eCapitaVoucher(s) directly from the CapitaStar App. What's more, you can also pay with eCapitaVoucher(s) down to the cents* for all your shopping and dining purchases across CapitaLand malls.

Find Out More

*Denomination acceptance of eCapitaVoucher varies amongst the stores. Please check with the stores upon paying with eCapitaVoucher. 

Acceptance of CapitaVoucher / eCapitaVoucher 

Both physical CapitaVoucher and eCapitaVoucher are accepted at participating stores at our malls. 

View List of Participating Stores


SISTIC counter operating hours: 12pm–8pm daily

Alternatively, you may purchase your tickets online at

Carpark Charges

With effect from 20 Jan 2022,  Raffles City carpark tariff rate will be revised as per the following:

Monday – Friday 
8am to 5.59pm: S$2.20 for first hour
S$0.55 for subsequent 15 minutes
6pm to 7.59am (the next day): S$3.00 per entry

Saturday, Sunday and Public Holidays
8am to 7.59am (the next day): S$2.20 for first 2 hours
S$0.55 for subsequent 15 mins

Grace period: 10 minutes

Monday - Sunday
8am to 7.59am (the next day): S$1.00 per entry

Prices indicated above are inclusive of prevailing GST

Free Wifi

Connect to #CAPITALAND FREE WIFI to enjoy free wireless internet surfing.
Terms and conditions apply.