Amenities

Customer Service

CONCIERGE
Level 1 (Opposite Li-Hong Jade, #01-36G)
Operating Hours: 10am - 10pm daily
Contact: +65 6318 0238

Available Services
  • SISTIC
  • Loan of baby stroller, wheelchair, umbrella and power bank

About CapitaVoucher

In line with our digitization and sustainability efforts, the sale and redemption of physical CapitaVouchers at our Customer Service Counters will not be available. As an alternative, you can still purchase / gift eCapitaVoucher(s) from our CapitaStar Mobile App. 

Physical CapitaVoucher(s) will only be available for corporate bulk purchases and for redemption by Amercian Express® CapitaCard card members. Place a corporate bulk order here or you may send  your enquiries to capitavoucher@capitaland.com or call +65 6631 9931.   

With eCapitaVoucher(s), you can seamlessly purchase, redeem, and gift eCapitaVoucher(s) directly from the CapitaStar App. What's more, you can also pay with eCapitaVoucher(s) down to the cents* for all your shopping and dining purchases across CapitaLand malls.

Find Out More


*Denomination acceptance of eCapitaVoucher varies amongst the stores. Please check with the stores upon paying with eCapitaVoucher. 

Acceptance of CapitaVoucher / eCapitaVoucher 

Both physical CapitaVoucher and eCapitaVoucher are accepted at participating stores at our malls. 

View List of Participating Stores

SISTIC

SISTIC counter operating hours: 12pm–8pm daily

Alternatively, you may purchase your tickets online at www.sistic.com.sg.

Carpark Charges

Please note the temporary closure of Raffles City Stamford Road Carpark Entrance from 31 May–17 July 2022.

With effect from 20 Jan 2022,  Raffles City carpark tariff rate will be revised as per the following:

Car
Monday – Friday 
8am to 5.59pm: S$2.20 for first hour
S$0.55 for subsequent 15 minutes
6pm to 7.59am (the next day): S$3.00 per entry

Saturday, Sunday and Public Holidays
8am to 7.59am (the next day): S$2.20 for first 2 hours
S$0.55 for subsequent 15 mins

Grace period: 10 minutes


Motorcycle
Monday - Sunday
8am to 7.59am (the next day): S$1.00 per entry

Prices indicated above are inclusive of 7% GST.

Free Wifi

Connect to CAPITALAND FREE WIFI to enjoy free wireless internet surfing. 
Password: freewifi (case-sensitive).
Terms and conditions apply.