Amenities

Customer Service

Need assistance? Here are some ways to reach us!
 
Check out happenings, deals and more
Discover events, mall information, rewards and best deals at CapitaLand malls! Kickstart your adventure by downloading the CapitaStar App. 

Chat with us online
Chat with Casey, our digital assistant, by launching the chat located at the bottom right corner of this page. Alternatively, you may also send us an email at retail@capitaland.com and we will be in touch with you shortly.

Contact our Call Centre at 6631 9931
Still can't find the answers you are looking for? Speak to our customer service team from 10am - 6pm daily. For lost & found and emergency assistance, please call 6318 0238*.
*Calls will be screened to serve you better.


CONCIERGE

Level 1 (Opposite Li-Hong Jade, #01-36G)
Operating Hours: 10am to 10pm daily

Available Services
  • SISTIC
  • Loan of baby stroller, wheelchair, umbrella and power bank

About CapitaVoucher

CapitaStar 
As Singapore's leading lifestyle and shopping rewards program, CapitaStar rewards you for your everyday spend across participating properties and stores. Embark on a whole new shopping and dining experience as you get to earn cashback (in the form of STAR$®) or use eCapitaVoucher to pay. 
 
eCapitaVoucher 
Free yourself of the hassle of carrying physical vouchers & access it all through the CapitaStar app. Use eCapitaVoucher at over 3,380 stores across 30 participating properties islandwide! 

SISTIC

SISTIC counter operating hours: 12pm–8pm daily

Please note that only cashless payments are accepted.

Alternatively, you may purchase your tickets online at www.sistic.com.sg.

Smart Parking with 'Find My Car'

Locate your car with ease by using our Find My Car feature at our car park lobbies.

Carpark Charges

Car
Monday – Friday 
8am to 5.59pm: S$2.60 for first hour
S$0.65 for subsequent 15 minutes
6pm to 7.59am (the next day): S$3.25 per entry

Saturday, Sunday and Public Holidays
8am to 7.59am (the next day): S$2.60 for first 2 hours
S$0.65 for subsequent 15 mins

Grace period: 10 minutes

Motorcycle
Monday - Sunday
8am to 7.59am (the next day): S$1.30 per entry

Prices indicated above are inclusive of prevailing GST.

Free Wifi

Connect to #CAPITALAND FREE WIFI to enjoy free wireless internet surfing.
Terms and conditions apply.