Customer Service


Level 1 (Opposite Li-Hong Jade, #01-36G)
Operating Hours: 10am to 10pm daily
Contact: +65 6318 0238

Available Services
  • Loan of baby stroller, wheelchair, umbrella and power bank

About CapitaVoucher

In line with our digitization and sustainability efforts, the sale and redemption of physical CapitaVouchers at our Customer Service Counters will not be available. As an alternative, you can still purchase / gift eCapitaVoucher(s) from our CapitaStar Mobile App. 

eCapitaVoucher is the digital version of CapitaVoucher which enables customers to seamlessly buy, gift and pay with eCapitaVoucher on the CapitaStar App. Use eCapitaVoucher(s) across 2,800 CapitaLand Malls and workspace properties islandwide!

Find Out More

*Denomination acceptance of eCapitaVoucher varies amongst the stores. Please check with the stores upon paying with eCapitaVoucher. 

Acceptance of CapitaVoucher / eCapitaVoucher 

Acceptance of physical CapitaVoucher(s) at participating retailers will not be available starting 1 Jul 2023. eCapitaVoucher(s) will continue to be accepted across participating retailers.

Shoppers who are unable to utilize their physical CapitaVoucher(s) will be given the option of converting their physical CapitaVoucher(s) to STAR$® from 1 April 2023 to 30 September 2023 at participating CapitaLand malls.

 Shoppers are encouraged to utilize their physical CapitaVoucher(s) before 1 Jul 2023 at participating stores across CapitaLand malls.

View List of Participating Stores


SISTIC counter operating hours: 12pm–8pm daily

Alternatively, you may purchase your tickets online at

Smart Parking with 'Find My Car'

Locate your car with ease by using our Find My Car feature at our car park lobbies.

Carpark Charges

With effect from 1 Jan 2023,  Raffles City carpark tariff rate will be revised as per the following:

Monday – Friday 
8am to 5.59pm: S$2.60 for first hour
S$0.65 for subsequent 15 minutes
6pm to 7.59am (the next day): S$3.25 per entry

Saturday, Sunday and Public Holidays
8am to 7.59am (the next day): S$2.60 for first 2 hours
S$0.65 for subsequent 15 mins

Grace period: 10 minutes

Monday - Sunday
8am to 7.59am (the next day): S$1.30 per entry

Prices indicated above are inclusive of prevailing GST.

Free Wifi

Connect to #CAPITALAND FREE WIFI to enjoy free wireless internet surfing.
Terms and conditions apply.