Customer Service

Level 1 (Opposite Li-Hong Jade, #01-36G)
Operating Hours: 11am - 9pm daily
Contact: +65 6318 0238

Available Services
  • Redemption of STAR$® to physical CapitaVouchers for American Express® CapitaCard holders only
  • Loan of baby stroller, wheelchair, umbrella and powerbank
  • Roving Concierge 

Extension of expiry for physical vouchers expiring between 1 April and 31 August 2020 can be requested from 19 June 2020. Extension requests before the voucher expiry dates will not be accepted. For more information regarding CapitaVoucher and eCapitaVoucher, visit


SISTIC counter operating hours: 12pm - 8pm daily

Alternatively, you may purchase your tickets online at

Carpark Charges

Monday – Friday 
8am to 5.59pm: S$2.20 for first hour
S$0.55 for subsequent 15 minutes
6pm to 7.59am (the next day): S$3.00 per entry

Saturday, Sunday and Public Holidays
8am to 7.59am (the next day): S$2.20 for first 2 hours
S$0.40 for subsequent 15 mins during the 3rd and 4th hour
S$0.60 for subsequent 15 mins from the 5th hour onwards

Monday - Sunday
8am to 7.59am (the next day): S$1.00 per entry

Prevailing GST rate applies to all parking charges.

Free Wifi

Connect to CAPITALAND FREE WIFI to enjoy free wireless internet surfing. 
Password: freewifi (case-sensitive).
Terms and conditions apply.