Amenities
Customer Service
Our Customer Service Counter (located on Level 2) operates from 10am to 10pm daily. Last ticket issuance will be at 9.45pm.
Get a digital queue number at https://getq.capitaland.com for the customer service you require conveniently from your mobile device before reaching the mall. You can also check the live queue status as you continue shopping while waiting for your turn. Save time with our digital queue customer service system.
Carpark Charges
Mon - Fri, including Eve of PH
12:00am to 5:59pm 1st hour @ $1.35, after which
Subsequent 15-min or part thereof @ $0.45
6:00pm to 11:59pm @ $2.65 per entry
Sat, Sun & PH
3:00am to 5:59pm 1st two hours @ $2.65, after which
Subsequent 15-min or part thereof @ $0.45
6:00pm to 11:59pm @ $2.65 per entry
12:00am to 2:59am Subsequent 15-min or part thereof @ $0.45
Grace period: 10 minutes
Closing Hours
Mon - Thur, Sun & Public Holiday
No Entry to Car Park from 12.00am to 5.59am
Fri, Sat & eve of Public Holiday
No Entry to Car Park from 3.00am to 5.59am
All vehicles are to leave the car park before these timings. Thereafter, any vehicles found in the car park will be wheel clamped. An administrative fee of $50.00 will be levied for the release of wheel clamp for motorcycles & $100.00 for vehicles.
Loading & Unloading Bay
Mon - Sun & Public Holiday
6:00am to 12:30am $1.50 per half hour or part thereof
After first hour charge: $2 per half hour or part thereof
Car Season Parking
Tenant $131.00
Allocation of season car park lots is subject to availability and at management’s discretion.
Notice :
A $ 20.00 (subject to GST) surcharge will be levied for loss of parking ticket / CashCard
The owner and its agent shall not be liable for any loss or damages howsoever caused. Whether due to negligence or otherwise, to any vehicle, to the fitting or contents of the vehicle moving in and out of, or whilst parked in this car park. Every vehicle whilst parked in this car park will be entirely at the owner's or driver's risk.
Mon - Sun & PH
$1.30 per entry
All Day (00:00hrs to 23:59hrs)
Mon - Thur, Sun & Public Holiday
No Entry to Car Park from 12.00am to 5.59am
Fri, Sat & eve of Public Holiday
No Entry to Car Park from 3.00am to 5.59am
Grace period: 15 minutes
Notice :
A $ 20.00 (subject to GST) surcharge will be levied for loss of parking ticket / CashCard
The owner and its agent shall not be liable for any loss or damages howsoever caused. Whether due to negligence or otherwise, to any vehicle, to the fitting or contents of the vehicle moving in and out of, or whilst parked in this car park. Every vehicle whilst parked in this car park will be entirely at the owner's or driver's risk.
Prices indicated above are inclusive of prevailing GST
Family Services
Nursing Room - Located at Level 2 (near Lift Lobby A)Complimentary Loan of Baby Stroller - Customer Service Counter at Level 2
Complimentary Loan of Wheelchair - Customer Service Counter at Level 2
Free Wifi
Connect to CAPITALAND FREE WIFI SSID to enjoy free wireless internet surfing.
Password: freewifi (case-sensitive).
About CapitaVoucher
In line with our digitalization and sustainability efforts, the sale and redemption of physical CapitaVoucher(s) at our Customer Service Counters will not be available. As an alternative, you can still purchase/gift eCapitaVoucher(s) from our CapitaStar Mobile App.
eCapitaVoucher is the digital version of CapitaVoucher which enables customers to seamlessly buy, gift, and pay with eCapitaVoucher on the CapitaStar App. Use eCapitaVoucher(s) across 2,800 stores across 23 CapitaLand malls and workspace properties islandwide!
*Denomination acceptance of eCapitaVoucher varies amongst the stores. Please check with the stores upon paying with eCapitaVoucher.Acceptance of physical CapitaVoucher(s) at participating retailers will not be available starting 1 Jul 2023. eCapitaVoucher(s) will continue to be accepted across participating retailers.
Shoppers who are unable to utilize their physical CapitaVoucher(s) will be given the option of converting their physical CapitaVoucher(s) to STAR$® from 1 April 2023 to 30 September 2023 at participating CapitaLand malls.
Shoppers are encouraged to utilize their physical CapitaVoucher(s) before 1 Jul 2023 at participating stores across CapitaLand malls.