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MALL INFORMATION
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Where can I loan accessilibility / community shared items?
The health of our shoppers is of utmost importance to us. Due to the ever changing Covid situation, we have ceased the loaning of community shared items such as strollers, prams, battery packs and wheelchairs to better protect you. We apologise for the inconvenience caused.
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Which store / event is at your atrium now?
Please visit our website at https://www.capitaland.com/sg/malls/aperia/en/events.html for more information on our current atrium activities.
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How do I get to Aperia Mall?
Please visit our website at https://www.capitaland.com/sg/malls/aperia/en/concierge/getting-here.html to find out how to get to Aperia Mall and the various transport options.
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What are the carpark charges?
Please visit our website at https://www.capitaland.com/sg/malls/aperia/en/concierge/amenities.html for a list of our car park charges.
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What are your opening hours?
Aperia Mall is opened from 10am to 10pm. As each of the stores have different operating hours, please contact the individual stores to enquire to avoid disappointment.
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Where can I locate the security officers for emergency assistance?
For emergency assistance, please call us at tel: 6702 7595. Please note that calls will be screened to serve you better.
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Where is the Fire Command Centre (FCC) / Guardhouse?
Our Fire Command Centre is located on Level 1, near Office Tower Lobby Entrance. Please note that the Fire Command Centre is not accessible to the general public and is for official use only.
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Where is the customer service counter / concierge?
As we digitalise our services, the customer service counter will be closed with effect from 1 February 2024. You can visit our website at https://www.capitaland.com/sg/malls/aperia/en.html for your enquiries.
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Where are your Automated Teller Machines / ATM ?
The nearest ATM machine POSB is at Level 1, Lift Lobby A (Opposite Cold Storage)
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Where is the nearest MRT / BUS Interchange?
Please visit our website at https://www.capitaland.com/sg/malls/aperia/en/concierge/getting-here.html to find out more.
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Where is the electric car charging bay?
The electric car charging bay is located at Level 1 carpark.
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Where is the taxi stand / drop off point?
The drop off point and taxi stand is located at Level 1 (In front of office tower lobby).
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Where is the passport photo vending machine located?
The passport photo vending machine is located at Level 2 Retail Entrance Dropoff point.
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Where is the Recycle Bottle located?
Recycle bottle vending machine is located at Level 1, beside POSB ATM (Opposite Cold Storage).
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Where is the Cashcard Top Up machine located?
The CashCard Top Up machines are located at the Level 2 Retail Entrance Dropoff point.
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Where is the nursing room located?
Our nursing room is located next to ladies' restroom at Level 1 (Beside Thai Supermarket)
Key features: Baby Diaper Changing Station, Sofa, Electrical point.
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Where is the GP Clinic located?
The Clinic Group is at Level 3 (#03-15)
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Where can I loan accessilibility / community shared items?
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RENTAL ENQUIRIES
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Where can I enquire more on space / temporary rentals? E.g. Atrium Space, Vending Machine, Ad Panels
Thank you for your interest in Aperia Mall. Please visit our website at https://www.capitaland.com/sg/malls/aperia/en/contact-us.html, choose Ad Panel/Atrium Space under Enquiry Type to contact us, and we will get back to you soon. Thank you.
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Where can I enquire about Shop Space Rental?
Thank you for your interest in Aperia Mall. Please visit our website at https://www.capitaland.com/sg/malls/aperia/en/contact-us.html, choose Shop Space under Enquiry Type to contact us, and we will get back t o you soon. Thank you.
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Where can I enquire more on space / temporary rentals? E.g. Atrium Space, Vending Machine, Ad Panels
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FEEDBACK
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Where can I lodge a complain?
Please visit our website at https://www.capitaland.com/sg/malls/aperia/en/contact-us.html, choose Feedback under Enquiry Type to leave us a feedback. Thank you.
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Where can I compliment a staff or tenant?
Please visit our website at https://www.capitaland.com/sg/malls/aperia/en/contact-us.html, choose Compliment under Enquiry Type to leave us a compliment. Thank you!
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Where can I lodge a complain?
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EMERGENCY
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I have an emergency, who or where can I seek help?
For emergency assistance, please call us at tel: 6702 7595. Please note that calls will be screened to serve you better.
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I have an emergency, who or where can I seek help?