CapitaLand To Invest S$5 Million To Upskill Over 2,600 Employees in Singapore
CapitaLand To Invest S$5 Million To Upskill Over 2,600 Employees In Singapore
CapitaLand and Singapore Industrial & Services Employees’ Union establish Company Training Committee to enhance digital readiness of CapitaLand employees in Singapore
CapitaLand Limited will invest S$5 million to enhance the digital skills and competencies of more than 2,600 employees in Singapore over two years through CapitaLand’s new Building Capability Framework (BCF), affirming the Group’s commitment to promote continual learning and develop a talented workforce. Through the framework, all CapitaLand employees in Singapore will complete at least one digital-related training by 2020.
The BCF aims to develop a competent, adaptable and future-ready workforce of knowledge workers in CapitaLand. To encourage employees of all levels to be self-directed learners, employees can chart out their own learning and development path selecting from a mix of over 50 core, functional, adaptive and digital training modules. Learning rewards in the form of additional training allowance of up to S$500 per staff are also available as employees progress their learning journey. CapitaLand will also offer a one-day training leave to attend digital-related training programmes outside of courses organised by CapitaLand. The framework will be subsequently localised and rolled out to CapitaLand’s employees across over 30 countries.
CapitaLand’s new BCF was announced today where it also signed a Memorandum of Understanding (MOU) with the Singapore Industrial & Services Employees’ Union (SISEU) to set up a Company Training Committee (CTC). The CTC aims to design and provide training programmes to upskill CapitaLand’s employees in Singapore, enabling them to be digital-ready and prepare them to meet the challenges in today’s fast changing business environment. The ceremony was witnessed by Guest-of-Honour Dr Koh Poh Koon, Deputy Secretary-General of the National Trades Union Congress (NTUC), Mr Sazali Zainal, President of SISEU, and Mr Lee Chee Koon, Group Chief Executive Officer of CapitaLand Group.
Mr Tan Seng Chai, Chief Corporate & People Officer of CapitaLand Group, said: “CapitaLand’s edge as a leading global real estate enterprise is forged by the collective efforts of our talented workforce. To continue developing high-quality real estate products and services, CapitaLand’s workforce needs to understand and anticipate the demands of future communities. Through partnerships and rigorous digital curriculums, CapitaLand is committed to equip our employees with the tools and opportunities to take charge of their own learning and development journey to stay ahead of industry transformations, to be adaptable, digitally-savvy and future-ready.”
More Training Choices For Employees CapitaLand employees in Singapore can look forward to participating in curated digital learning programmes on topics such as data analytics, cloud computing, artificial intelligence, blockchain and cybersecurity, to deepen their competencies and ensure that they are kept up to date with the latest knowledge and skills needed to excel in the future workplace. Customised training tailored to address employees’ specific skills development gaps are also available.
Employees can attend these courses in CapitaLand’s corporate learning institute, CapitaLand Institute of Management and Business (CLIMB), or through the CTC, access an extensive network of resources from training partners like NTUC LearningHub, NTUC’s e2i (Employment and Employability Institute) as well as agencies like SkillsFuture Singapore and Workforce Singapore, and National University of Singapore's School of Continuing and Lifelong Education (NUS SCALE).
Ms Sylvia Choo, Executive Secretary of SISEU, said: “SISEU is happy to support CapitaLand’s efforts to ensure all its employees are not left behind in the future workplace. Importantly, this collaboration will ensure that employees take ownership of their own learning, and have access to more choices when it comes to embarking on their own skills upgrading journeys, with the array of courses available through our training partners. Through the CapitaLand-SISEU CTC, we will continue to work with management to ensure employees receive relevant training that will value-add to both the company and its employees.”
CapitaLand Learning Festival CapitaLand and SISEU’s signing ceremony for the formation of the CTC took place today at CapitaLand’s Learning Festival held at Capital Tower, CapitaLand’s headquarters. At the Festival, CapitaLand employees were given a taste of courses available. CLIMB, NTUC LearningHub and NUS SCALE representatives were present at the Learning Festival to share more about their programmes. Digital-related talks and workshops on big data, and the digital workplace were organised alongside adaptive and functional topics relating to the future of work, holistic health, career development, learning styles and more.
NTUC’s Deputy Secretary-General Dr Koh Poh Koon toured some of CapitaLand’s latest real estate technology innovations which, coupled with the right training, have enabled CapitaLand employees to focus on more value-adding work. These included CapitaStar@Work, a mobile app aimed at fostering a dynamic office community within CapitaLand’s commercial buildings, and CapitaLand’s Intelligent Building Platform which provides real-time monitoring of building operational data and energy usage at CapitaLand’s retail malls. More details can be found in Annex A.
Dr Koh said: “Digitalisation is no longer a thing of the future. As companies digitalise and transform, it is equally important for employees to be well equipped with the necessary competencies to leverage technology to be even more productive. Our union leaders can leverage the CTCs as a ground-up approach to ensure that employees are aligned with a company’s transformation efforts, help address any skills gaps, and encourage both parties to grow and succeed together.”
CapitaStar@Work is a mobile app that enhances work efficiencies to provide self-service capabilities to tenants and broadens CapitaLand’s outreach to its tenants. Its Intelligent Building Platform (IBP) provides real-time monitoring of building operational data and energy usage at CapitaLand’s retail malls.
Such innovations coupled with the right training has enabled CapitaLand employees to focus on more value-adding work. With CapitaStar@Work, workflows are automated and digitised, reducing the need for manual work such as visitor registration, managing room bookings and payments, freeing frontline staff to focus on higher value add activities. By learning skills to leverage the functionalities of CapitaStar@Work, staff can curate digital content, perform digital marketing and improve community relations.
With CapitaLand’s IBP, any faults are automatically detected, eliminating the need for repetitive and manual monitoring of the property’s building management system or CCTVs or routine spot checks. Operations employees were trained in using the IBP to have deeper understanding of building equipment performance levels and energy usage. Employees can focus on data analysis, trouble-shooting, and improving processes to optimise system efficiency. Faults and rectification recorded in the IBP database are also used for review and training of the operations team.