Terms & Conditions

Terms & Conditions


1.1.         A Trip to Hong Kong Disneyland Resort (the “Lucky Draw”) is exclusive to members of the CapitaStar Rewards Programme (referred to as “Eligible Shopper”) and is organised by CapitaStar Pte Ltd (“Organiser”) and shall be governed by these terms and conditions (“Lucky Draw T&Cs”).

1.2.         The lucky draw period (“Lucky Draw Period”) is between 3 January 2023 to 29 February 2024, both dates inclusive.

1.2.1.     Lucky Draw and Qualifying Period


Qualifying Period

Draw Date


Draw Place

Draw 1

3 Jan 2023 to 31 May 2023

16 Jun 2023

615 Lorong 4 Toa Payoh #07-00, Singapore 319516

Draw 2

1 Jun 2023 to 31 Oct 2023

17 Nov 2023

Draw 3

1 Nov 2023 to 29 Feb 2024

15 Mar 2024

1.3.         The DBS/POSB Cardmembers’ Exclusive (the “DBS/POSB Promotion”) is exclusively for members of CapitaStar Rewards programme who have linked their CapitaStar account on DBS PayLah! and made purchases with the relevant DBS/POSB Credit or Debit Cards and/or DBS PayLah! (referred to as “DBS/POSB Eligible Shopper”). DBS/POSB Eligible Shoppers can download the CapitaStar mobile application and sign up within the App as a member and link their CapitaStar account to qualify and participate in this DBS/POSB Promotion.

1.4.         The Lucky Draw mechanics of “A Trip to Hong Kong Disneyland Resort” Lucky Draw are as follows:

1.4.1.     All Eligible Shopper will receive one (1) Lucky Draw chance with each qualifying receipt by spending Singapore Dollars Sixty ($60) in a single receipt at any of the participating CapitaLand malls throughout the Qualifying Period(s).

1.4.2.      The participating malls in the Lucky Draw are Aperia Mall, Bedok Mall, Bugis Junction, Bugis+, Bugis Street, Bukit Panjang Plaza, CQ @ Clarke Quay, Funan, IMM, Jewel Changi Airport, Junction 8, Lot One, Plaza Singapura, Raffles City Singapore, SingPost Centre, Sengkang Grand Mall, The Atrium@Orchard, Tampines Mall and Westgate.    

1.4.3.     One (1) lucky draw chance will be credited when an Eligible Shopper snaps and uploads a qualifying receipt via the CapitaStar mobile app during the relevant Qualifying Period(s).

1.4.4.      DBS/POSB Promotion: DBS/POSB Eligible Shopper who spend a minimum of Singapore Dollars ($60) in a single receipt with DBS/POSB payment modes (DBS/POSB credit or debit cards excluding UPI, and/or DBS PayLah! via NETS QR) will receive double (2X) Lucky Draw chances during the Lucky Draw Period.

1.5.           For avoidance of doubt, except for qualifying receipt(s) at JEWEL Changi Airport, DBS/POSB Eligible Shoppers will be automatically enrolled into the Lucky Draw without the need to upload an image of their qualifying receipt(s) on the CapitaStar app. DBS/POSB Eligible Shoppers will have to manually snap and upload qualifying receipt(s) at JEWEL Changi Airport via the CapitaStar mobile app during the relevant Qualifying Period(s) to redeem double (2X) Lucky Draw chances.

1.6.           Notwithstanding Clause 1.5., a DBS/POSB Eligible Shopper can also accumulate Lucky Draw chances through scanning of receipts via the CapitaStar mobile app.

1.7.           There is no limit to the number of Lucky Draw chances an Eligible Shopper can accumulate throughout each relevant Qualifying Period(s) for the relevant Draws. Snowballing of chances from one draw to the next draw shall not be allowed. All accumulated chances will be reset at the start of each Qualifying Period(s).

1.8.           Eligible Shoppers shall be disqualified and excluded from any future Draws after the Eligible Shopper has won a Lucky Draw prize in this Lucky Draw.

1.9.           The Lucky Draw Prizes are outlined below and the Organiser reserves the right to, at any time and in its sole and absolute discretion, replace and/or substitute any of the Prize(s) with any other item(s) of similar value. Further details on the Lucky Draw Prize(s) will be provided as soon as they are available.

Qualifying Period

Grand Prize

Consolation Prize

Draw #1: 3 January 2023 – 31 May 2023 

·      01 x All-Expense Paid Trip* for 4 persons to Hong Kong Disneyland Resort

·   10 x S$500 worth of eCapitaVoucher(s)

Draw #2: 1 June 2023 – 31 October 2023

·      01 x All-Expense Paid Trip* for 4 persons to Hong Kong Disneyland Resort

·   10 x S$500 worth of eCapitaVoucher(s)

Draw #3: 1 November 2023 – 29 February 2024

·      01 x All-Expense Paid Trip* for 4 persons to Hong Kong Disneyland Resort

·   10 x S$500 worth of eCapitaVoucher(s)

*The reference “All-Expense Trip” shall mean and refer to the Hong Kong Disneyland Tickets, Flights from Singapore to Hong Kong & Accommodation.

1.10.        The Lucky Draw Prizes are not transferable, or exchangeable for cash and/or any item or otherwise, either partially or wholly.

DBS/POSB Promotion: In each Lucky Draw Qualifying Period, the first 2,000 DBS/POSB Eligible Shopper who spend a minimum of Singapore Dollars ($60) in a single receipt with DBS/POSB payment modes will automatically receive Singapore Dollars Ten ($10) Gojek eVoucher via the CapitaStar mobile app. Capped at 1 code per DBS/POSB Eligible Shopper per Qualifying Period.



2.1.         Eligible Shoppers must snap the receipt(s) through their CapitaStar App on the same day of purchase during the Promotion Period and only approved receipt(s) will qualify for this Promotion.

2.2.         The eCV Reward (if any) cannot be exchanged for different denomination and are subject to the relevant terms and conditions governing the use of the eCapitaVouchers. Please refer to eCapitaVouchers terms and conditions.

2.3.         By participating in this Promotion, the Member (CapitaStar members):

2.3.1.     Acknowledges and consents to the processing, collection, use and disclosure of his/ her Personal Data by the Organiser, its affiliates, subsidiaries and related corporations including its holding company, CapitaLand Investment Limited (collectively, “CapitaLand Group”), and authorised agents, business partners and service providers in compliance with applicable data protection laws, regulations and guidelines to facilitate the administration of the Promotion including compliance with the Promotion Terms and Condition and that he/ she has read and agreed with the CapitaLand Group’s and Data Protection Policy available at https://www.capitaland.com/international/en/legal-notices/privacy-policy.html  and  may be amended, replaced, substituted from time to time.

2.3.2.     Agrees that the Organiser, its affiliates, subsidiaries, agents, business partners and respective officers and employees shall not be liable for any actions, claims, demands, injuries, proceedings, liability, losses, damages, costs and expenses of any nature sustained by the member directly or indirectly by reason of or in connection with this Promotion. The member shall indemnify and keep the Organiser and its officers, servants, agents and employees ("the Indemnified Parties") fully indemnified against any and all loss, damage, demand, liability, claims, expenses and costs (including legal costs on a full indemnity basis) suffered and/or incurred by any of the Indemnified Parties as a result of the breach of any of the terms and conditions herein by the member. Members are deemed to have read, understood and accepted all the T&Cs set out herein, as well as any other requirements set out in any related promotional material, and all amendments, additions, replacements and modifications there to as may be made from time to time.

2.4.         Acceptance of any Reward shall constitute consent on the part of the Eligible Shopper to allow the use of his/ her name, image, voice and/or likeness by the Organiser for editorial, advertising, promotional, marketing and/or other purposes without further compensation except where prohibited by law.

2.5.         All eCV Rewards are non-transferable, non-refundable, and non-exchangeable for cash, credit, goods or benefits-in-kind, unless otherwise stated.

2.6.         The eCV Reward shall be awarded on the presumption that the submitted tax invoice(s), receipt(s) and/ or charge slip(s) are original copies and valid. The Organiser may reject any tax invoice, receipt and/ or charge slip as invalid at its sole and absolute discretion, and such determination shall be final and conclusive. In the event any tax invoice, receipt and/ or charge slip is rejected by the Organiser as invalid, the Organiser shall reserve the right to void the eCV Reward and/or eVoucher awarded to the Eligible Shopper and recover the monetary value of the eCV Reward.

2.7.         The Organiser and its partner(s) (if any) in this Promotion reserve the right to change, vary, replace, substitute, amend, withdrawal or cancel this Promotion and/or any of the terms and conditions herein at their sole and absolute discretion and without prior notice or any liability to any party.

2.8.         The Organiser does not make any warranty or representation in relation to any product or services offered in this Promotion or redeemed by vouchers or gift certificates and shall not accept any liability in respect of the same.

2.9.         By participating in this Promotion, the Eligible Shopper represents that he/ she has read and agreed with this Promotion Terms and Conditions.

2.10.      This Promotion Terms and Conditions shall be governed by the laws of Singapore and all participants in this Promotion irrevocably submits to the exclusive jurisdiction of the Singapore Courts to resolve all disputes.

2.11.      The Organiser’s decision on all matters relating to the Promotion shall be final, conclusive and binding. No correspondence will be entertained.

2.12.      Information stated in this Promotion’s Terms and Condition is correct at the time printing and is subject to change without prior notice.  

2.13.      The Walt Disney Company (Southeast Asia) Pte. Limited and its parent, affiliates, and subsidiaries are not responsible for the promotion, administration or execution of this Promotion, and exclude responsibility and all liabilities arising from the same.

  • Accommodation
    • Official Check-In Time 3:00pm and Check-Out Time is 11:00am
    • Each Hotel Room can accommodate up to a maximum of 4 Guests
  • Dining Credits / Vouchers
    • The Dining Vouchers can be used for any purchase of any food and beverage items after 11:00a.m. within the stay period at the following designated table service restaurants in a Disney-themed hotel adjacent to the Hong Kong Disneyland Park (each a “Hotel”):
      • Hong Kong Disneyland Hotel: Enchanted Garden Restaurant, Crystal Lotus and Walt’s Cafe
      • Disney Explorers Lodge: Dragon Wind and World of Color Restaurant
    • The Dining Vouchers must be redeemed during the hotel stay
    • The Dining Vouchers cannot be used in conjunction with other food and beverage offers, promotional offers or discount benefits
    • Use of the Dining Vouchers is subject to availability of the food and beverage items and the operating hours of each designated restaurant
  • 2-in-1 Meal Coupon
    • 2-in-1 Meal coupon is with 6 months validity from the meal coupon print date
    • All redemption points are located in the Park
    • Redemption is available during the operating hours of the designated point
    • 2-in-1 Meal cannot be used in conjunction with any other coupon, promotional offer or discount
  • Admission Ticket
    • The 1-day admission ticket is with 6 months validity from the ticket print date
    • All tickets reserved should not be re-sold or used for marketing, promotional or other business purposes
    • The 1-day admission ticket cannot be used in conjunction with any other coupon, promotional offer or discount
  • Merchandise Credit


    • The Merchandise Voucher is valid at HKITP’s designated Merchandise Stores in Park and Hotel to be used in 1 time
    • Lost voucher will not be replaced
    • The Merchandise vouchers may not be used for purchase of masks, photos, photography service, PANDORA Jewelry, Chow Tai Fook jewelry, co-branded merchandise (e.g. H2O+® items, LEGO® items, FUJIFILM items and Starbucks® items, Disney watches by Citizen, Wooderful Life, Moleskine items, and NATIONAL GEOGRAPHIC, etc.), non-Disney items (e.g. convenience items, drugs), media products (Video CDs, DVDs), Magical Goodie Bags, personalized services, spending at Bibbidi Bobbidi Boutique, merchandise reserved, ordered or purchased online or outside the Park or the Hotels, Magic Prize and other selected items which HKITP may from time to time specify
    • The Merchandise Voucher cannot be refunded, exchanged, redeemed for cash or used as a cash
    • In the event of exchange such that the net value of the transaction after exchange is lower than the value of the e-Voucher(s) used, the price difference will not be refunded and no e-Voucher will be re-issued. No refund is allowed for any merchandise purchased with any Merchandise voucher
    • The Merchandise Voucher may be used during the operating hours of HKITP's designated merchandise stores in Park and Hotel. HKITP reserves the right to determine the prices of merchandise and the operating hours of its designated merchandise stores at its sole and absolute discretion



FAQ for A Trip to Hong Kong Disneyland Resort - Registration

FAQ for A Trip to Hong Kong Disneyland Resort