We are live on Telegram! Join our Telegram channel & stand a chance to win over $20,000 in prizes including weekly eCapitaVouchers
Live the lit life and stay updated with the latest happenings all around CapitaLand malls on our official Telegram channel. From the splendid deals to exciting mall happenings and more, you’ll hear it all first! Plus, stand a chance to win weekly $100 eCapitaVouchers, including coveted prizes during our special milestone giveaways worth over $20,000.
For good times only, be part of our Telegram community: https://t.me/capitalandmallssg
Come alongside this highly riveting journey as we hit various milestones and grow our CapitaLand malls SG Telegram community! Psst: We’ve got coveted prizes worth over $20,000 awaiting you. Stay in the know and unlock exciting rewards when our channel hits 5,000 and 10,000 subscribers!
Call your friends and family and spread the word. What are you waiting for? Don’t let them miss out on this grand opportunity – It’s about to get lit in here!
Not a subscriber yet? Be part of our Telegram community today: https://t.me/capitalandmallssg
[UPCOMING] Week 1 (Qualifying period from 12 Nov to 18 Nov 2021)
Do I need to be a CapitaLand malls SG Telegram subscriber to participate in the giveaways?
Yes, to participate in this giveaway, you need to be a CapitaLand malls SG Telegram subscriber.
How do I qualify for a chance to participate in the Telegram subscriber giveaways?
CapitaLand malls SG Telegram subscribers will need to fill in a participation form. For some giveaways, subscribers will need to fill in a form with the correct answer to qualify for a chance of getting selected for the giveaway.
Do I need to be a Telegram Subscriber throughout the period of the giveaway?
To qualify for a chance in this giveaway and to be eligible to collect your prize, you need to be a subscriber of CapitaLand malls SG Telegram.
Will Telegram subscribers be tracked?
Telegram subscribers will be tracked according to the Telegram username and email submitted on the form.
How will the winners of the “Fri-Yay Giveaways” be selected?
Winners of the “Fri-Yay Giveaway” will be selected based on the most creative answer.
Do I need to be a CapitaStar member to participate in the “Fri-Yay Giveaways”?
Yes, you’ll need to have a CapitaStar ID to qualify and participate in the weekly giveaway too.
If I have won a Telegram giveaway before, will I still be eligible for other giveaways?
Telegram subscribers who have won the previous giveaway(s) will still be eligible for other Telegram giveaways and the milestone draws.
How can I collect the physical prizes that I’ve won during the Telegram giveaway?
Winners will be informed where they are to collect their prize and the relevant supporting document(s) required to bring along when collecting their prize.
What is an eCapitaVoucher?
eCapitaVouchers are digital versions of a CapitaVoucher. You can seamlessly buy, gift and pay with your eCapitaVoucher on the CapitaStar App.
How will I receive the eCapitaVouchers?
The eCapitaVouchers will be credited into your CapitaStar account through your registered email address.
How can I accept the eCapitaVoucher if I have won?
From the gift email you received, click on the link to “Accept eCapitaVoucher” and it will open your CapitaStar App. The Voucher serial number and PIN number will be populated automatically in your App. Click on "Accept Gift" to accept your eCapitaVoucher.
Your eCapitaVoucher will automatically be accepted and loaded into your wallet. Upon successful acceptance, you will receive an email to confirm that the eCapitaVoucher has been credited into your CapitaStar account.
If you do not have the CapitaStar App installed on your mobile or are accepting the eCapitaVoucher via desktop, clicking "Accept eCapitaVoucher" will lead you to your web wallet. You may access your eCapitaVoucher from both the CapitaStar App and your web wallet as long as you login with the same registered CapitaStar mobile number.
Can I forward the eCapitaVoucher that I have won to someone else?
Once you have accepted the gift into your wallet, you cannot gift it to another person. However, if you have not accepted the gift, you can forward the email to another person.
Do I need to be a CapitaStar member for this Telegram giveaway?
Yes, all shoppers can download the CapitaStar mobile applications and sign up with the App as a member to qualify and participate in this promotion.
How will winners be notified?
Winners will be notified via CapitaLand Malls SG Telegram channel, website or email.
Where do I retrieve my CapitaStar Member ID from CapitaStar App?
Login to CapitaStar App, Click on the Profile icon located on the top left corner, Click on your name and your Member ID will be listed within.
1.1 The Telegram Giveaway (“Promotion”) is organised by CapitaLand Retail Management Pte Ltd (“Organiser”) and the same shall be governed by these terms and conditions (“T&Cs”).
1.2 CapitaStar Members may qualify for the Promotion by registering and meeting the Eligibility Criteria as set out in Clause 3 of this Promotion Terms and Conditions. For the purposes of this Promotion, CapitaStar Members who satisfy the qualify criteria for the Promotion are referred to as the “Eligible CS Member”.
1.3 The Organiser will organise weekly giveaways (each a “Draw” and collectively referred to as the “Draws”) where Eligible CS Members can win exciting and exclusive prices (“Rewards”).
2. Promotion Period
2.1 The promotion period (“Promotion Period”) is from 19 November 2021 to 28 October 2022 (both dates inclusive).
3. Eligibility Criteria
3.1 The Promotion is eligible for all-natural persons (i.e. not a corporate or business entity, association, society or other similar entity) who:
- are members of CapitaStar and lawfully resident in Singapore prior to and during the Promotion Period; and
- have subscribed to the Telegram Channel titled (“CapitaLand Malls SG” (the “Telegram Channel”); and
- are aged at least 18 years old as at the date of signing up for their respective CapitaStar membership on the CapitaStar mobile application;
For the purposes of this Promotion, CapitaStar Members who satisfy the qualify criteria for the Promotion are referred to as the “Eligible CS Member”.
3.2 Eligible CS Members must complete and submit a registration form via https://docs.google.com/forms/d/e/1FAIpQLSdFkXqtQOwxFux_UHZ1L0QSp3HtVyxbttuxy_XGT4L9s4Zcjg/viewform.
4. Promotion Mechanics
4.1 Every week, the Organiser may either post a question or require the participants to complete a task (“Weekly Requirement”) on the Telegram Channel. Eligible CS Members can participate in the Promotion by satisfying the Weekly Requirement on the Telegram Channel.
4.2 There is no limit to the number of responses that each Eligible CS Member may submit during the week for each Weekly Requirement or throughout the Promotion Period. The Organiser shall take the response most recent in time as the Eligible CS Member’s final response for the relevant Weekly Requirement.
4.3 The weekly qualifying periods and Draw dates for the Draws are as follow:
|Draw||Qualifying Period||Actual Draws are held at the end of the month (if the month date falls on a weekend, the Draw will be held on the last business day of the working week.)||Prize|
|Weekly Friday Giveaways||19 Nov 2021 – 30 Sep 2022||Draw date is at the end of each month: 30 Nov, 31 Dec, 31 Jan, 28 Feb, 31 Mar, 29 Apr, 31 May, 30 Jun, 29 Jul, 31 Aug, 30 Sep, 31 Oct||$10 eCapitaVouchers each X 10 winners|
|5,000 Subscribers Milestone||Once milestone is hit||End of Qualifying period or next month||$100 eCapitaVouchers + Prizes to be announced from Dyson & Apple X 3 winners|
|10,000 Subscribers Milestone||Once milestone is hit||End of Qualifying period or next month||$1,000 eCapitaVouchers + Staycations package for 2 pax to be announced X 3 winners|
The Organiser shall select the winners (the “Prize Winner”) based on the most creative answers from the pool of Eligible CS Member who have satisfied the Weekly Requirement. The Prize Winners of each of the respective Draw Date will be announced and published on the Telegram Channel and Microsite by every 10th of the following month.
5.1 Prizes (as shown in the table in Clause 4.3 above) are provided as they are and cannot be exchanged for cash. All Prizes are non-transferable, non-refundable and non-exchangeable for cash, credit, goods or benefits-in-kind, unless otherwise stated. The Organiser may at any time and without notice in its sole and absolute discretion and without assigning any reason, substitute any Prize with any other item of a similar or greater value without prior notice.
5.2 Prizes in the form of eCapitaVouchers cannot be exchanged for different denomination are subject to the relevant terms and conditions governing the use of the eCapitaVouchers. Please refer to eCapitaVouchers terms and conditions available at https://www.capitastar.com/sg/en/capitavoucher/terms---conditions.html as may be updated by CapitaLand Vouchers Pte Ltd from time to time.
5.3 For Prizes that are in the form of products, the Prize must be redeemed by Prize Winners in person subject to verification by an authorised representative(s) of the Organiser and are not transferable to any other person.
5.4 All Prize Winners will be notified by an authorised representative(s) of the Organiser through the Telegram Channel or email.
5.5 eCapitaVouchers will be directly credited into the Prize Winner’s CapitaStar account, corresponding to their email address provided linked to the Prize Winner’s CapitaStar account. Prize Winners winning physical products will receive an email from the Organiser stating the time, location and procedure (including the relevant supporting document(s)) to verify and collect the Prize.
5.6 The Organiser does not make any warranty or representation in relation to any product or services offered in this Promotion or redeemed by any eCapitaVouchers and shall not accept any liability in respect of the same.
5.7 The Organiser reserves the right to substitute any Prize Winner subsequently found to be ineligible or disqualified from the Promotion.
5.8 The Prize must be redeemed by the Prize Winners within two (2) months of the announcement/ notification by the Organiser.
5.9 All Prizes that remain unclaimed or unredeemed two (2) months after the prize announcement/ notification shall be forfeited and be donated to the Community Chest or dealt with in the sole discretion of the Organiser. Any Prize Winner whose Prize has been forfeited hereunder shall not be entitled to any payment or compensation. The Organiser reserves the rights to deal with all unclaimed prizes in any manner deemed fit.
5.10 The Organiser shall not be responsible for any administrative and registration arrangements related to the Prizes won.
5.11 The Organiser shall not be responsible for any consequences, including but not limited to loss of life, injury to person and/or damage to property, arising from or in connection with the Promotion and/or redemption or use of the Prizes.
5.12 The Organiser assumes no liability or responsibility whatsoever in respect of any defect or deficiency in any of the Prize (or any part thereof) or the nature/consumption of the Prize (or any part thereof) and will not entertain any direct or indirect correspondence with any Prize Winner in this regard.
5.13 In the event of any dispute of the entitlement of any Prize Winner, the dispute shall be settled by the Organiser in its’s sole discretion and such determination shall be final and non-appealable.
6.1 The following person(s) shall not be eligible for the Promotion:
- Staff with direct access to CapitaLand Telegram Channel and their immediate family members (spouse & children)
- Members of the Organising team and their immediate family members (spouse & children)
- Employees of any advertising agency, promotion agencies and/or other persons involved (directly or indirectly) in organising, promoting and/or conducting the Promotion and their immediate family members (spouse & children).
- Partners and vendors with direct access to members database, and their immediate family members (spouse & children).
- Persons whom the Organiser may decide to exclude at its discretion without notice and without providing any reason, at any time.
6.2 The Organiser reserves the sole and absolute discretion to determine the eligibility of any person in relation to the Promotion, and at any time, the Organiser may disqualify any person from participation without providing any reason.
7 Data Protection
7.1 By participating in this Promotion; the Eligible CS Member;
7.11 acknowledges and consents to the processing, collection, use and disclosure of his/ her Personal Data by the Organiser, its affiliates, subsidiaries and related corporations including its holding company, CapitaLand Limited (collectively, “CapitaLand Group”), and authorised agents, business partners and service providers in compliance with applicable data protection laws, regulations and guidelines to facilitate the administration of the Promotion including compliance with the Promotion Terms and Condition, provision of the Prizes and that the Eligible CS Member has read and agreed with the CapitaLand Group’s Data Protection Policy available at https://www.capitaland.com/international/en/legal-notices/privacy-policy.html as may be amended, replaced, substituted from time to time.
7.1.2 agrees that the Organiser, its affiliates, subsidiaries, agents, business partners and respective officers and employees shall not be liable for any actions, claims, demands, injuries, proceedings, liability, losses, damages, costs and expenses of any nature sustained by the Eligible CS Member directly or indirectly by reason of or in connection with this Promotion. The Eligible CS Member shall indemnify and keep the Organiser and its officers, servants, agents and employees ("the Indemnified Parties") fully indemnified against any and all loss, damage, demand, liability, claims, expenses and costs (including legal costs on a full indemnity basis) suffered and/or incurred by any of the Indemnified Parties as a result of the breach of any of the terms and conditions herein by the Eligible CS Member. Eligible CS Members are deemed to have read, understood and accepted all the T&Cs set out herein, as well as any other requirements set out in any related promotional material, and all amendments, additions, replacements and modifications here to as may be made from time to time.
8.1 The Organiser’s decision on all matters relating to the Promotion shall be final, conclusive and binding. No correspondence will be entertained.
8.2 Any cost associated with participation in the Promotion shall be the responsibility of the Eligible CS Member.
8.3 This Promotion Terms and Conditions shall be governed by the laws of Singapore and all participants in this Promotion irrevocably submits to the exclusive jurisdiction of the Singapore Courts to resolve any and all dispute.
8.4 Information stated in this Promotion Terms and Condition is correct at the time of printing and is subject to change without prior notice.