Customer Service

Our Customer Service Counters will be closed from 7 April till further notice. Services below will be temporarily suspended:

- Sale and redemption of CapitaVouchers (Please refer to this site for more details)
- Complimentary loan of wheelchair and baby stroller

To report any lost items, you may write in to or call our Customer Service Hotline at +65 6631 9931 from 10am to 6pm daily.

For found items, kindly call our Fire Command Centre (FCC) at +65 6684 2155 (24 hours).

Carpark Charges


Carpark Rates 
Levels: B3 & B2 
No. of Lots: 341 

Time: 3.30am to 5.59pm
Rates: $1.30 - First Hour 
$0.40 - Every subsequent 15 mins (w.e.f 1 Jan 2017)

Time: 6pm - 3.29am
Rates: $2.50 per entry 


Motorcycle per entry $1.30

*Prices indicated above are inclusive of 7% GST.
Grace period: 20 minutes for all vehicles (from 20 April 2020 till further notice) 

Free Wifi

Connect to CAPITALAND FREE WIFI SSID to enjoy free wireless internet surfing. 

Password: freewifi (case-sensitive). 

Terms and conditions apply.