Carpark Charges


Carpark Rates 
Levels: B3 & B2 
No. of Lots: 341 
Grace period: 10 mins 

Time: 3.30am to 5.59pm
Rates: $1.30 - First Hour 
$0.40 - Every subsequent 15 mins (w.e.f 1 Jan 2017)

Time: 6pm - 3.29am
Rates: $2.50 per entry 

Prices indicated above are inclusive of 7% GST.


Motorcycle per entry $1.30

Prices indicated above are inclusive of 7% GST.

Family Services

Complimentary Loan of Baby Stroller, Wheelchair and Mobile Charger

Please approach our B1 Customer Service Counter for assistance.

Nursing Room

Baby nursing rooms are located at Basement 1 near the toilets.

Free Shuttle Bus Service

With effect from 1 January 2017, shuttle bus services between IMM and Westgate/JCube will cease operations.

Use the J-Walk link bridge at Westgate to get to IMM (less than 10 mins).

Click here to watch the video on how to get to IMM.

Free Wifi

Connect to CAPITALAND FREE WIFI SSID to enjoy free wireless internet surfing. 

Password: freewifi (case-sensitive). 

Terms and conditions apply.

Sale of CapitaVoucher

Available in denominations of S$5, S$10 and S$50. Click here to view the participating outlets.


New Customer Service Counter Operating Hours (as of 23 March 2020)

Dear shoppers, please be informed that our customer service counter operating hours will be from 10am to 9:30pm from 23 March 2020.

Last queue number will be issued at 9.15pm