Amenities
Customer Service
Our Customer Service Counter (at Basement 1) operates from 10am to 10pm daily. Last queue number will be issued at 9.45pm.
Other services include:
- Complimentary loan of wheelchair and baby stroller
- Report of lost and found items
Get a digital queue number at https://getq.capitaland.com for the customer service you require conveniently from your mobile device before reaching the mall. You can also check the live queue status as you continue shopping while waiting for your turn. Save time with our digital queue customer service system.
How do I get a digital queue number?
About CapitaVoucher
In line with our digitalisation and sustainability efforts, the sale and redemption of physical CapitaVoucher(s) at our Customer Service Counters will not be available. As an alternative, you can still purchase/gift eCapitaVoucher(s) from our CapitaStar Mobile App.eCapitaVoucher is the digital version of CapitaVoucher which enables customers to seamlessly buy, gift, and pay with eCapitaVoucher on the CapitaStar App. Use eCapitaVoucher(s) across 3,200 stores across 28 properties!
Acceptance of CapitaVoucher / eCapitaVoucher
Acceptance
of physical CapitaVoucher(s) at participating retailers will not be available starting
1 July 2023. eCapitaVoucher(s) will continue to be accepted across
participating retailers.
Shoppers who are unable to utilise their physical CapitaVoucher(s) will be given the option of converting their physical CapitaVoucher(s) to STAR$® from 2 May 2023 to 30 September 2023 at participating CapitaLand malls.
Shoppers who are unable to utilise their physical CapitaVoucher(s) will be given the option of converting their physical CapitaVoucher(s) to STAR$® from 2 May 2023 to 30 September 2023 at participating CapitaLand malls.
Shoppers are encouraged to utilise their physical CapitaVoucher(s) before 1 July 2023 at participating stores across CapitaLand malls.
Carpark Charges
CarCarpark Rates
Levels: B3 & B2
No. of Lots: 341
Time: 3.30am to 5.59pm
Rates: $1.30 - First Hour
$0.40 - Every subsequent 15 mins (within 3.30am and 5.59pm)
Time: 6pm - 3.29am
Rates: $2.50 per entry
Motorcycle per entry $1.30
Grace period: 10 minutes
Prices indicated above are inclusive of prevailing GST
Free Wifi
Connect to CAPITALAND FREE WIFI SSID to enjoy free wireless internet surfing.
Password: freewifi (case-sensitive).