Amenities

Customer Service

Our Customer Service Counter will be open from 10am to 9.30pm daily. Extension of expiry for physical vouchers expiring between 1 April and 31 August 2020 can be requested from 19 June 2020. Extension requests before the voucher expiry dates are strictly not allowed. Sale and redemption of CapitaVouchers will commence from 1 July 2020. For more information regarding CapitaVoucher and eCapitaVoucher, visit www.capitavoucher.com.sg

FAQ

Sale Of CapitaVoucher

Available in denominations of S$5, S$10 and S$50. Click here to view the participating outlets. 

Get a digital queue number at https://getq.capitaland.com for the customer service you require conveniently from your mobile device before reaching the mall. You can also check the live queue status as you continue shopping while waiting for your turn. Save time with our digital queue customer service system.

How do I get a digital queue number?

To report any lost items, you may write in to retail@capitaland.com or call our Customer Service Hotline at +65 6631 9931 between 10am to 6pm daily.

For found items, kindly call our Fire Command Centre (FCC) at +65 6353 6641 (24 hours)

Family Services

Nursing Room

Located at Level B1, 1, 2 and 3.

Complimentary Loan of Baby Stroller 

Please approach our Customer Service Counter for assistance.

Complimentary Loan of Wheelchair 

Please approach our Customer Service Counter for assistance.

Carpark Charges

Car

Change of Parking Charges with effect from 1 Jan 2017

Mon - Thu 

12.00am - 5.59pm: $1.28 for 1st hr 
Subsequent 15 mins: $0.43 
6.00pm - 11.59pm: $2.57 per entry

Fri & Eve of PH 
12.00am - 5.59pm $1.28 for 1st hr 
Subsequent 15 mins: $0.43 
6.00pm - 2.59am the following day: $2.57 per entry

Sat 
3.00am - 5.59pm: $2.57 for 1st 2 hrs 
Subsequent 15 mins: $0.43 
6.00pm - 2.59am the following day: $2.57 per entry

Sun & PH 
3.00am - 5.59pm: $2.57 for 1st 2 hrs 
Subsequent 15 mins: $0.43 
6.00pm - 11.59pm: $2.57 per entry 

Grace period: 20 mins, with effect from 20 April till further notice

Motorcycle

Change of Parking Charges with effect from 1 Jan 2017

Mon - Sun & PH 
$1.28 per entry

Grace period: 20 mins, with effect from 20 April till further notice

Free Wifi

Connect to CAPITALAND FREE WIFI to enjoy free wireless internet surfing.

Password: freewifi (case-sensitive).

Terms and conditions apply.