Amenities
Customer Service
Our Customer Service Counter (Level 2, opposite Watsons) operates from 10am to 10pm daily. Last queue number will be issued at 9.45pm.
Get a digital queue number at https://getq.capitaland.com for the customer service you require conveniently from your mobile device before reaching the mall. You can also check the live queue status as you continue shopping while waiting for your turn. Save time with our digital queue customer service system.
How do I get a digital queue number?
To report any lost items, you may write in to retail@capitaland.com or call our Customer Service Hotline at +65 6631 9931 between 10am to 6pm daily.
For found items, kindly call our Fire Command Centre (FCC) at +65 6353 6641 (24 hours)
About CapitaVoucher
In line with our digitalization and sustainability efforts,
the sale and redemption of physical CapitaVoucher(s) at our Customer Service
Counters will not be available. As an alternative, you can still purchase/gift
eCapitaVoucher(s) from our CapitaStar Mobile App.
eCapitaVoucher is the digital version of CapitaVoucher which enables customers to seamlessly buy, gift, and pay with eCapitaVoucher on the CapitaStar App. Use eCapitaVoucher(s) across 2,800 stores across 23 CapitaLand malls and workspace properties islandwide!
*Denomination acceptance of eCapitaVoucher varies amongst the stores. Please check with the stores upon paying with eCapitaVoucher.
Shoppers who are unable to utilize their physical CapitaVoucher(s) will be given the option of converting their physical CapitaVoucher(s) to STAR$® from 2 May 2023 to 30 September 2023 at participating CapitaLand malls.
Shoppers are encouraged to utilize their physical CapitaVoucher(s) before 1 Jul 2023 at participating stores across CapitaLand malls.
View List of Participating Stores
Family Services
Nursing RoomLocated at Level B1, 1, 2 and 3.
Complimentary Loan of Baby Stroller
Please approach our Customer Service Counter for assistance.
Complimentary Loan of Wheelchair
Please approach our Customer Service Counter for assistance.
Carpark Charges
CarMon - Fri
12.00am - 5.59pm: $1.35 for 1st hr
Subsequent 15 mins: $0.45
6.00pm - 11.59pm: $2.65 per entry
Sat, Sun & PH
12.00am - 5.59pm: $2.65 for 1st 2 hrs
Subsequent 15 mins: $0.45
6.00pm - 11.59pm : $2.65 per entry
Grace period: 10 minutes
Mon - Sun & PH
$1.30 per entry
Grace period: 10 minutes
Prices indicated above are inclusive of prevailing GST
Free Wifi
Connect to CAPITALAND FREE WIFI to enjoy free wireless internet surfing.
Password: freewifi (case-sensitive).