Customer Service

Need Assistance? Here are some ways to reach us!

Check out happenings, deals and more
Discover events, mall information, rewards and best deals at CapitaLand malls! Kickstart your adventure by downloading
the CapitaStar App

Chat with us online
Chat with Casey, our digital assistant, by launching the chat located at the bottom right corner of this page. Alternatively,
you may also send us an email at and we will be in touch with you shortly.

Contact our Call Centre at 6631 9931
Still can't find the answers you are looking for? Speak to our customer service team from 10am - 6pm daily.
For lost & found and emergency assistance, please call 6354 2955*.
*Calls will be screened to serve you better.

About CapitaVoucher

As Singapore's leading lifestyle and shopping rewards program, CapitaStar rewards you for your everyday spend across participating properties and stores. Embark on a whole new shopping and dining experience as you get to earn cashback (in the form of STAR$®) or use eCapitaVoucher to pay. 
Hassle-free of carrying physical vouchers & accessing it all through the CapitaStar app. Use eCapitaVoucher at over 3,380 stores across 30 participating properties islandwide! 

Find Out More

Family Services

Nursing Room

Located at Level B1, 1, 2 and 3.

Complimentary Loan of Baby Stroller 

Please approach our Customer Service Counter for assistance.

Complimentary Loan of Wheelchair 

Please approach our Customer Service Counter for assistance.

Carpark Charges


Mon - Fri 

12.00am - 5.59pm: $1.35 for 1st hr 
Subsequent 15 mins: $0.45 
6.00pm - 11.59pm: $2.65 per entry

Sat, Sun & PH
12.00am - 5.59pm: $2.65 for 1st 2 hrs 
Subsequent 15 mins: $0.45 
6.00pm - 11.59pm : $2.65 per entry

Grace period: 10 minutes


Mon - Sun & PH 
$1.30 per entry

Grace period:  10 minutes

Prices indicated above are inclusive of prevailing GST

Free Wifi

Connect to CAPITALAND FREE WIFI to enjoy free wireless internet surfing.

Password: freewifi (case-sensitive).

Terms and conditions apply.