Amenities
Customer Service
Our Customer Service Counter (Level 2, opposite Watsons) will be open from 11am to 9pm daily from 1 Oct 2020 onwards. Extension of expiry for physical vouchers expiring between 1 April and 31 August 2020 can be requested from 19 June 2020. Extension requests before the voucher expiry dates are strictly not allowed. Sale and redemption of CapitaVouchers will commence from 1 July 2020. For more information regarding CapitaVoucher and eCapitaVoucher, visit www.capitavoucher.com.sg
Sale Of CapitaVoucher
Get a digital queue number at https://getq.capitaland.com for the customer service you require conveniently from your mobile device before reaching the mall. You can also check the live queue status as you continue shopping while waiting for your turn. Save time with our digital queue customer service system.
How do I get a digital queue number?
To report any lost items, you may write in to retail@capitaland.com or call our Customer Service Hotline at +65 6631 9931 between 10am to 6pm daily.
For found items, kindly call our Fire Command Centre (FCC) at +65 6353 6641 (24 hours)
Family Services
Nursing RoomLocated at Level B1, 1, 2 and 3.
Complimentary Loan of Baby Stroller
Please approach our Customer Service Counter for assistance.
Complimentary Loan of Wheelchair
Please approach our Customer Service Counter for assistance.
Carpark Charges
CarChange of Parking Charges with effect from 1 Jan 2017
Mon - Thu
12.00am - 5.59pm: $1.28 for 1st hr
Subsequent 15 mins: $0.43
6.00pm - 11.59pm: $2.57 per entry
Fri & Eve of PH
12.00am - 5.59pm $1.28 for 1st hr
Subsequent 15 mins: $0.43
6.00pm - 2.59am the following day: $2.57 per entry
Sat
3.00am - 5.59pm: $2.57 for 1st 2 hrs
Subsequent 15 mins: $0.43
6.00pm - 2.59am the following day: $2.57 per entry
Sun & PH
3.00am - 5.59pm: $2.57 for 1st 2 hrs
Subsequent 15 mins: $0.43
6.00pm - 11.59pm: $2.57 per entry
Grace period: 10 mins
Change of Parking Charges with effect from 1 Jan 2017
Mon - Sun & PH
$1.28 per entry
Grace period: 10 mins
Free Wifi
Connect to CAPITALAND FREE WIFI to enjoy free wireless internet surfing.
Password: freewifi (case-sensitive).