Amenities
Customer Service
Our Customer Service Counter (at Level 2, in front of Watson's) operates from 10am to 10pm daily.
Get a digital queue number at https://getq.capitaland.com for the customer service you require conveniently from your mobile device before reaching the mall. You can also check the live queue status as you continue shopping while waiting for your turn. Save time with our digital queue customer service system.
How do I get a digital queue number?

About CapitaVoucher
In line with our digitization and sustainability efforts, the sale and redemption of physical CapitaVouchers at our Customer Service Counters will not be available. As an alternative, you can still purchase / gift eCapitaVoucher(s) from our CapitaStar Mobile App.Physical CapitaVoucher(s) will only be available for corporate bulk purchases and for redemption by Amercian Express® CapitaCard card members. Place a corporate bulk order here or you may send your enquiries to capitavoucher@capitaland.com or call +65 6631 9931.
*Denomination acceptance of eCapitaVoucher varies amongst the stores. Please check with the stores upon paying with eCapitaVoucher.
With eCapitaVoucher(s), you can seamlessly purchase, redeem, and gift eCapitaVoucher(s) directly from the CapitaStar App. What's more, you can also pay with eCapitaVoucher(s) down to the cents* for all your shopping and dining purchases across 17 CapitaLand malls, including online at eCapitaMall and Capita3Eats.
*Denomination acceptance of eCapitaVoucher varies amongst the stores. Please check with the stores upon paying with eCapitaVoucher.
Acceptance of CapitaVoucher / eCapitaVoucher
Both physical CapitaVoucher and eCapitaVoucher are accepted at participating stores at our malls.
View List of Participating Stores
Carpark Charges
Car (w.e.f 2 May 2018)
Mon - Thu
8.00am - 5.00pm: $2.00 for 1st hr
Subsequent 10 mins or part thereof: $0.40
After 5.00pm: $3.00 per entry
Fri
8.00am - 5.00pm: $2.00 for 1st hr
Subsequent 10 mins or part thereof: $0.40
Fri 5.00pm onwards, Sat, Sun & PH
Whole day: $3.00 for 1st 2 hrs
Subsequent 10 mins or part thereof: $0.30
Prices indicated above are inclusive of 7% GST.
Grace period: 10 minutes
MotorcycleMon to Sun & Public Holidays (Main Carpark & Loading Bay)
$1.07 per entry
Prices indicated above are inclusive of 7% GST.
Family Services
Nursing RoomBaby changing and child protection seats in Ladies’ Restrooms @ Level 1, 2 & 3
Baby Care Room @ BHG Level 3
Free Wifi
Connect to CAPITALAND FREE WIFI SSID to enjoy free wireless internet surfing.
Password: freewifi (case-sensitive).