CapitaLand COVID-19 Updates

The well-being of our tenants, shoppers, guests and employees are of paramount importance to us. Since January 2020, we have taken the necessary precautionary measures at our properties in line with the Singapore Government’s guidelines.

16 June 2021: Reopening of ION Orchard

ION Orchard has reopened on 16 June 2021, following a mandated four-day closure during which the mall has completed deep cleaning and sanitising procedures in line with guidelines from the authorities. This included the spraying of all surfaces with a long-lasting microbial disinfectant coating, disinfecting all spaces including washrooms, using hospital grade cleaning solutions. ION Orchard continues to focus on the safety and well-being of shoppers and visitors, and will continue to work closely with the authorities on any additional necessary precautionary measures.

19 June 2020: Safe Transition

We are delighted to welcome shoppers back to CapitaLand malls, and are committed to providing shoppers, tenants and staff with peace of mind.  We have implemented enhanced cleaning and disinfection measures such as anti-microbial coating and autonomous UV disinfection robots.  These complement the stepped up frequency of cleaning and disinfection at high contact points, which take place once every two to three hours.  Temperature screening of all visitors and staff at the point of entry as well as contact tracing using SafeEntry NRIC and SafeEntry QR will continue at CapitaLand malls.  Mask wearing in the malls remains compulsory.

Our malls operate from 10am to 10pm, and customer service counters will be open from 10am to 9.30pm.  We thank our shoppers, tenants and staff for their understanding and cooperation in adhering to the safe distancing guidelines.

22 April 2020: Temperature screening and contact tracing at shopping malls

Based on the latest advisory from the authorities, temperature screening will be conducted at all shopping malls in Singapore with effect from today.  Malls with high traffic should, where reasonably practicable, conduct contact tracing of customers. These measures are meant to better guard against community transmission of COVID-19.  We thank all shoppers for their understanding and support.

21 April 2020: Extension of Circuit Breaker to 1 June 2020

According to the latest advisory from the authorities to better guard against community transmission of COVID-19, the circuit breaker period has been extended to 1 June 2020 (inclusive).  The operations of less critical consumer services have been suspended with effect from 21 April 2359 hrs.  Please click here for the list of activities that will be allowed to continue to operate.

12 April 2020: Wearing of masks in CapitaLand malls

In line with the advisory from the authorities, shoppers visiting CapitaLand malls are required to wear masks.  This is to safeguard their own health and well-being, as well as that of other customers and staff working in the malls.  Shoppers without masks will be declined entry.  We thank all shoppers for their understanding and support.

4 April 2020: Closure of all non-essential retail outlets

As part of the latest measures announced by the Singapore Government to slow the transmission of COVID-19, all non-essential retail outlets are required to close from 7 April to 4 May 2020.

In support of these measures, we wish to inform shoppers of the following:

• From 4 April to 6 April 2020: CapitaLand malls will operate as usual; and
• From 7 April to 4 May 2020: CapitaLand malls will open partially to support the continued operations of tenants offering essential services.  These include supermarkets, convenience stores, pharmacies, clinics, banks and selected food establishments (takeaway and delivery services only; no dine-in).

For the latest information on the operating hours of stores that remain open, please refer to the stores’ websites and/or Facebook pages.

During this period, you can continue to earn STAR$ and use eCapitaVoucher via CapitaStar mobile application at participating stores that remain open. However, physical CapitaVouchers will not be accepted from 7 April till further notice. CapitaLand malls will continue to put in place safe distancing as well as further measures as and when necessary.

27 March 2020: Guide to safe distancing at CapitaLand malls

In times of COVID-19, personal space is social grace. In line with stricter safe distancing measures announced by the MOH on 24 March 2020, CapitaLand has implemented enhanced measures to avoid congregation of crowds at our malls. Let’s all do our part and be responsible together. Stay safe, eat well and have fun!

7 February 2020: DORSCON Orange – Stepped-up Precautionary Measures at CapitaLand Properties in Singapore

On 7 February 2020, MOH raised Singapore’s Disease Outbreak Response System Condition (DORSCON) to Orange.  CapitaLand has prepared for such a scenario.  Since January 2020, we have been enhancing our defenses against COVID-19 and many of the recommended orange-level measures are already in place at our properties.  These include increasing the frequency of cleaning and disinfecting, creation of isolation rooms and delineation of escort routes that minimise the contact of suspect cases with the general public. 

Many of our colleagues have been working round the clock to ensure the safety and well-being of our tenants, customers & community.  As part of our stepped-up measures under DORSCON Orange, visitors to our commercial, business park and lodging properties will be required to take their temperature and provide health and travel declarations before entering.  Shoppers at our malls will also be required to adhere to store-level temperature screening, where relevant.

Personal Data Protection Act (PDPA) Notice: We will also be collecting personal data of visitors to our properties for the purposes of enabling us to carry out contact tracing and other response measures, in the event of a COVID-19 case.  Visitors are informed of the purpose of the collection through signboards placed around our properties and the health and travel declaration form.  This is consistent with the advisory of the Personal Data Protection Commission of Singapore.  Rest assured that reasonable security arrangements are in place to protect the information against unauthorised disclosure and use.  The information will be destroyed once there are no business and legal purposes to keep them.

Please be informed that visitors who meet any of the following three conditions will not be allowed entry into our property:

1. Individuals who have been in contact with any person who is (a) a confirmed case of Coronavirus infection or (b) has been issued with MOH's Health Advisory for Persons (e.g. Stay-Home Notice);
2. Individuals who have in the past 14 days, returned from any country(s) which MOH has issued Public Health Travel Advisory in response to cases of COVID-19 in the country(s) they have visited (e.g. Mainland China, Republic of Korea, Italy, France, Germany, Spain, Iran, Japan, Switzerland, United Kingdom, ASEAN countries¹ and any other countries that may be included from time to time); or
3. Individuals who have fever or flu-like symptoms such as cough, runny nose and sore throat.

Visitors and tenants of our business park properties such as Galaxis (pictured) will be required to take their temperature before entering.

To facilitate the temperature screening, access into some of our properties will be restricted to selected entrances.

We seek your cooperation and understanding on this extra precautionary measure which is intended for the health and well-being for all tenants, visitors, guests and employees at our properties in Singapore.

Let’s all practise good personal hygiene, be socially responsible and see a doctor if you are unwell.  Please keep up to date with the latest health advisories and guidelines from the Ministry of Health and World Health Organization.

Thank you.

Note:

¹ ASEAN countries include Brunei Darussalam, Cambodia, Indonesia, Lao PDR, Malaysia, Myanmar, Philippines, Thailand, Vietnam. Does not apply to land and sea crossings between Singapore and Malaysia.

21 July 2021 - The reversion to Phase 2 (Heightened Alert) from 22 July presents a new wave of challenges for shopping mall operators, tenants and shoppers. CapitaLand will provide targeted assistance which may include relevant rental restructuring or waivers, as well as marketing support to continue their sales through our digital platforms, eCapitaMall and Capita3Eats. More details.

5 February 2021 - CapitaLand and Southeast Asia's leading e-commerce platform Shopee launch the IMM virtual mall on Shopee, aimed at helping Singapore retailers embrace digitalisation as part of holistic and sustainable retail strategies. The partnership is an outcome of the Emerging Stronger Taskforce’s Alliance for Action on Facilitating Smart Commerce. More details.

26 October 2020 - CapitaLand and Shopee collaborate to accelerate the digitalisation of Singapore retailers through diversified retail strategies. The first joint initiative is the CapitaLand x Shopee 11.11 campaign – an innovative integration of online and offline shopper engagement to drive sales, traffic and engagement for six CapitaLand malls through gamification. More details. 

25 June 2020 – With Singapore’s safe reopening underway, CapitaLand is proactively leveraging the Group’s digital platforms such as CapitaStar@Work and Capita3Eats, and harnessing tech innovations to help tenants in its business parks and offices adapt to the post-COVID-19 new normal. More details.

15 June 2020 – CapitaLand Mall Trust Management Limited (CMTML), the manager of CapitaLand Mall Trust (CMT), announced today that CMT will be granting rental waivers for June 2020 to the qualifying SME tenants in accordance with the COVID-19 (Temporary Measures) (Amendment) Bill. More details.

15 June 2020 – CapitaLand announced a sustained recovery of its businesses in China, boosted in part by the Group’s digitalisation strategy. CapitaLand launched “Homes” – a feature on CapitaStar’s WeChat for house hunters to book viewing appointments online. CapitaStar’s platform fees were reduced and onboarding process simplified to encourage more tenants sell online. CapitaLand also started livestream sales to ramp up the delivery of integrated online and offline shopping experiences to shoppers. More details.

8 June 2020 – CapitaLand Limited (CapitaLand) will waive and potentially defer rent for qualifying Small and Medium Enterprise (SME) tenants in accordance with the COVID-19 (Temporary Measures) (Amendment) Bill in Singapore.  The timing and payment of the rental rebate and any deferral is dependent on the assessment and eligibility of the Group’s SME tenants by the authorities.  More details.

30 April 2020 – CapitaLand Malaysia Mall REIT Management Sdn. Bhd. (CMRM), the manager of CapitaLand Malaysia Mall Trust (CMMT), announced today that CMMT is committing up to RM35.0 million of rental relief to support its shopping mall tenants who provide non-essential services or supplies (Affected Tenants) and are required to close during Malaysia’s Movement Control Order.  The support is inclusive of the 14-day rental waiver from 18 to 31 March 2020 provided to Affected Tenants that CMMT announced last month.  More details. 

6 April 2020 – CapitaLand has committed about S$100 million to support its stakeholders year to date, including its retail tenants; as well as to help the governments and healthcare communities in the various markets where it operates. The Group also reaffirms that its COVID-19 support to its ecosystem partners will go beyond the S$100 million.  More details.

26 March 2020 – In response to the Singapore Government’s enhanced property tax relief, CapitaLand will provide rental rebate of 1.5 months for its shopping mall tenants.  This is in addition to the 0.5-month rental rebate for the majority of its tenants announced on 24 February 2020 as well as the release of one-month security deposit to offset rental payments for March 2020.  More details. 

2 March 2020 – CapitaLand and its sponsored real estate investment trust CapitaLand Malaysia Mall Trust (CMMT) today announced a series of support measures for retail partners across all seven CapitaLand malls in Malaysia. Tenants operating more than 1,800 stores across these malls will benefit from these measures.  More details.

24 February 2020 – CapitaLand Mall Trust Management Limited (CMTML), the manager of CapitaLand Mall Trust (CMT), today expressed its support for CapitaLand’s relief package for shopping mall tenants affected by COVID-19.  More details. 

24 February 2020 – In a show of solidarity and togetherness, CapitaLand has met up with representatives from the Restaurant Association of Singapore and Singapore Retailers Association to reaffirm its commitment to support food services and retail companies to ride through the challenges brought on by COVID-19.  The dialogue, which took place on 21 February 2020, was facilitated by Enterprise Singapore.  More details.

19 February 2020 – CapitaLand is offering additional support, including rental relief, for its Singapore retail partners affected by COVID-19.  These measures will be on top of Budget 2020 measures unveiled yesterday, as well as the S$10 million marketing assistance programme set up by CapitaLand last week.  More details. 

13 February 2020 – CapitaLand stands ready to support its business partners ride through challenges brought on by the coronavirus disease (COVID-19).  As a start, CapitaLand today introduces wide-ranging support measures for its retail partners operating more than 3,500 stores across CapitaLand malls in Singapore.   More details. 

13 February 2020 – In a push to help more of its shopping mall tenants do business online during China’s nationwide lockdown, CapitaLand is offering attractive onboarding incentives via its CapitaStar platform.  More details.

7 February 2020 – In a show of solidarity, CapitaLand announced rental rebates for the Group’s shopping mall tenants in China affected by the novel coronavirus.  More details.

Since the start of COVID-19, CapitaLand, through its philanthropic arm CapitaLand Hope Foundation (CHF), has swiftly supported healthcare workers, community care staff and vulnerable communities impacted by COVID-19.  As of 20 May 2021, CapitaLand and CHF have pledged close to S$9 million globally to support the immediate needs of communities in which it operates, including Singapore, China and India.  The Group focuses on needs such as healthcare, food security and social assistance. 

China

A RMB10 million (about S$2 million¹) healthcare fund was set up on 27 January 2020 to support China’s COVID-19 relief efforts.  Within two weeks of setting up the healthcare fund, the medical supplies were quickly dispatched to hospitals in Wuhan and subsequently across China.  The swift response attracted like-minded corporate donors in Singapore to contribute to the healthcare fund, doubling the fund size to about RMB20 million.  This has boosted CHF’s relief efforts on the ground.

In February 2020, the healthcare fund also made a joint donation of RMB1 million with Sino-Singapore Guangzhou Knowledge City Investment and Development Co. Ltd, towards COVID-19 relief efforts in Guangzhou.

15 hospitals in Hubei, Chongqing and Guangzhou have received 60,000 surgical masks, 375,000 pairs of medical gloves, 12,600 medical protective clothing, 500 barrels of disinfectant, 52 ventilators, five negative pressure ambulances, among other medical supplies.

In May 2020, the healthcare fund donated disease prevention supplies, such as surgical masks, thermometers and disinfectants to 23 CapitaLand Hope Schools across 11 provinces in Hubei, Sichuan, Yunnan and Inner Mongolia etc.

Singapore

CapitaLand was one of the earliest companies in Singapore to support the immediate needs of communities affected by COVID-19.  To-date, CapitaLand has contributed more than S$2 million in Singapore to support over 160,000 people including vulnerable elderly, underprivileged children, community care staff, and healthcare workers impacted by the pandemic.

An advocate of employee volunteerism, CapitaLand has since March 2020 also mobilised more than 1,000 staff and community volunteers to deliver meals, conduct virtual engagement sessions with the elderly, help the elderly stay connected with their families using tablets, distribute hand sanitisers, and make mask pouches for children and youth with special needs.

On 19 November 2020, CapitaLand was recognised as a ‘Champion of Good’ by the National Volunteer and Philanthropy Centre – for the third time since the title’s introduction in 2017 - for its extraordinary contributions to various social causes and beneficiary groups in the most challenging of times, leaving a positive impact on the lives of many, as well as for rallying its partners and stakeholders as multipliers of good. 

On 16 October 2020, CapitaLand was awarded ‘Organisation of Good’ at the President’s Volunteerism and Philanthropy Awards (PVPA) 2020 for its exemplary contribution to the community in Singapore during COVID-19.  The award is the highest honour for giving to the community and was conferred by President Halimah Yacob.  2020’s PVPA Special Edition – Our Finest Hour in the City of Good recognised exceptional givers who have voluntarily devoted their time to create a positive impact in the community amid COVID-19.

From July to December 2020, CapitaLand’s #CareKitWithLove has made more than 10,000 mask pouches to help children and youth with special needs stay safe. These included:

• Over 9,000 mask pouches, exceeding its initial target of 8,000. CapitaLand through the initiative donated S$200,000 to President’s Challenge 2020.  More than 300 CapitaLand staff and community volunteers have contributed over 5,000 volunteer hours since the launch of #CareKitWithLove on 17 September 2020.
• As a pilot for #CareKitWithLove, more than 1,400 mask pouches were made by Yellow Ribbon Singapore for students with special needs from Rainbow Centre in July 2020 when schools reopened in Phase 2.

In line with President’s Challenge 2020’s focus on empowering people with disabilities, CHF also worked with Arts@Metta, a programme under Metta Welfare Association, where 2,000 batik mask pouches designed by artists with special needs were sold at at eCapitaMall, CapitaLand’s curated digital mall.  CHF donated S$20 for every pouch sold to President’s Challenge.  Proceeds from the sale went to Arts@Metta to equip youths with special needs with life skills to promote integration, independence and employment.

In July 2020, CapitaLand reached out to staff and tenants to raise over S$58,000 for Rainbow Centre through ‘Gifts of Joy – The Essentials Edition’, with matching donations from CHF.  The funds raised provided financial assistance to students and their families in response to COVID-19.

Since April 2020, CapitaLand has provided more than 47,000 meals and food bundles containing food, snacks and drinks, to uplift more than 9,000 elderly and other vulnerable groups, including children from low-income families as well as community care staff.  This included ‘CapitaLand #MealOnMe’ initiative with food charity The Food Bank Singapore and CapitaLand malls’ F&B tenants in which more than 150 staff volunteers and their family members delivered meals to the elderly and underprivileged children in the community.  CapitaStar members also contributed their STAR$^® towards the initiative with matching funds from CHF.

From 6 October to 14 December 2020, close to 100 CapitaLand staff joined volunteers with special needs to distribute specially-curated hot Christmas-themed bento meals prepared by the Singapore Hotel and Tourism Education Centre as well as festive packs to more than 400 homebound seniors in the South West District.  This was part of the collaboration between CHF and the South West Community Development Council for the Love-in-a-Bento @ South West programme in 2020.

From 16 to 18 December 2020, more than 70 CapitaLand staff volunteers packed and delivered festive bags filled with useful essentials such as toiletries, biscuits and beverages to over 1,200 seniors living in the Northeast district.

To help residents at Apex Harmony Lodge (AHL), a purpose-built lodge for people with dementia, cope with split-zoning measures during the circuit breaker, CapitaLand donated refrigerators and other appliances like air coolers and air purifiers.  CapitaLand also donated to AHL 560 packs of 5kg Fragrance 43°N Jilin rice, a product by CapitaLand’s Sino-Singapore Jilin Food Zone.

CHF partnered with the Community Foundation of Singapore’s Sayang Sayang Fund to contribute S$700,000 to Agency for Integrated Care.  The ‘CapitaLand #LoveOurSeniors’ initiative provided emergency support for community care providers such as personal protection equipment, disinfection of the premises if there is a confirmed case of COVID- 19, as well as support for affected staff, elderly and their family members.  The contribution also goes towards a preparedness fund to keep the vulnerable elderly engaged and safe in the community as well as appreciate the hard work and dedication of community care staff during this challenging time.

To keep the elderly digitally engaged, active and connected with their friends and families, CapitaLand donated 60 smart tablets to AHL and Alzheimer's Disease Association (ADA). Eighteen refurbished laptops were donated to ADA for their centres’ use.  CapitaLand staff also conducted virtual exercise and singing sessions with ADA’s elderly to keep them engaged.

CHF also supported ADA’s Nagomi Art Workshop Marathon’ by donating S$20 for every registration.  Close to S$3,000 were raised for ADA.  Awareness talks were also held for staff to raise awareness of dementia.

To further strengthen the capability of eldercare facilities under the Agency for Integrated Care amid COVID-19, CapitaLand donated S$200,000 to Temasek’s Project Resilience in September 2020 for the contribution of 265 oxygen concentrators.

CapitaLand through its S$500,000 CapitaLand-U Care Resilience and Enablement (CAP+Ure) Fund set up in 2019, extended support to children of National Trade Union Congress union workers impacted by COVID-19.  The fund has since provided interim nutritional and educational support for more than 500 children of union members.

CapitaLand was the first corporation to donate S$300,000 to The Courage Fund to support households who require extra help to cope due to the impact of COVID-19.  Staff also contributed over S$20,000 to the Fund.

Lodging support

On 31 May 2021, CapitaLand's lodging unit, The Ascott Limited (Ascott) announced it is in a global partnership with leading health and security services company International SOS to offer guests access to a comprehensive suite of telehealth, telecounselling and travel security advisory services. 

Ascott’s guests who require telehealth assistance or telecounselling can call the property’s front desk from their apartments, to be connected to International SOS’ Assistance Centres. Ascott’s guests will be able to speak directly with International SOS’ health experts at any of its 27 Assistance Centres across the world. The Assistance Centres operate 24 hours, seven days a week and provide assistance in 99 languages and dialects. Depending on the guest’s medical condition, International SOS’ health experts will provide medical advice or may refer the guest for teleconsultation, in-person consultation or telecounselling with their global network of over 90,000 accredited medical service providers, including clinics and hospitals.

International SOS will also provide travel security advisory and assistance to Ascott’s guests to better prepare them for new environments. This includes advice on security matters including the choice of safe ground transportation, as well as verification and updates on in-country incidents, such as street protests, natural disasters, travel restrictions and security threats. With International SOS’ assistance, Ascott can advise its guests on the latest developments, implement in-property security protocols and safeguards, or work with International SOS to arrange travel security solutions to further assist its guests.

On 20 April 2020, Ascott announced that it has leveraged its lodging expertise and resources to provide a safe haven for its guests worldwide, while extending its support to local government agencies and philanthropic organisations in the fight against COVID-19. 

• Ascott provided a home away from home for healthcare workers, returning nationals, guests who are affected by border closures or city lockdowns, migrant workers and others who have been stranded due to COVID-19.
• On 20 April 2020, Ascott and CHF also responded swiftly to provide complimentary accommodation for care staff of Lee Ah Mooi Old Age Home who were displaced from their homes by their landlords amidst the COVID-19 situation.
• Ascott also launched the #StayHomeWithAscott campaign to rally the global community to curb the spread of COVID-19 by staying home.  Ascott called on the global community to share photos or videos of their culinary adventures or creations in their home kitchens through Instagram. With every Instagram post shared with the hashtag #StayHomeWithAscott, CHF will donate US$10 to Save the Children’s global food security and assistance programmes to benefit 12,000 underprivileged children affected by the pandemic. A total of US$200,000 (about S$283,000²) was donated through the campaign.  Please visit this link for more information about Ascott’s community initiatives in various countries across the world.
• Please click here for a video on how CapitaLand is part of an inter-agency team caring for our migrant workers. Working with the Singapore government, CapitaLand is involved in setting up and managing the tentage facility at Tanjong Pagar Terminal which can house up to 3,500 migrant workers. Ascott is also helping to run the floating accommodations, which can house up to 1,700 migrant workers.

India

CapitaLand has committed about S$3.2 million (approximately INR 179 million³) in support of COVID-19 relief efforts in India to date.

Since April 2020, CapitaLand has dispatched more than 100,000 face masks, hand sanitisers, high flow nasal cannula ventilators, oximeters, PPE and thermal scanners to frontline workers in Bangalore, Chennai and Pune.  Donations were also made to the Maharashtra Chief Minister’s Relief Fund to provide financial assistance to daily-wage workers affected by COVID-19 in the state.  In addition, CapitaLand donated two ambulances to the Health Departments of Hyderabad and Tamil Nadu respectively. 

Since April 2021, CapitaLand conducted vaccination drives in International Tech Park Bangalore, International Tech Park Chennai, Taramani and International Tech Park Pune for its support staff, employees and their family members. 

In March 2021, CapitaLand donated N95 masks and PPE kits to Shankara Cancer Foundation in Bangalore as well as distributed rations and safety care kits to the elderly and homeless at an old age home in Gurgaon run by The Earth Saviour Foundation.

In October 2020, CapitaLand donated 95 smart tablets to students from low income families at Sri Harkrishan High School in Bangalore to enable them to attend lessons online at home.

Malaysia

On 3 June 2020, CapitaLand through a joint contribution with Economic Development Board and 18 other companies, supported Johor’s frontline healthcare workers with 100,000 KN95 masks and five tonnes of hand sanitisers.

In May 2020, about MYR 212,000 (about S$70,000⁴) worth of surgical masks, hand sanitisers and groceries were distributed in Klang Valley, Kuantan, Penang and Johor, to about 4,000 beneficiaries across 80 orphanages as well as 300 needy families and their children impacted by the movement control order in Malaysia.

Vietnam

In April 2020, US$1 million (about S$1.4 million²) worth of COVID-19 test kits were donated to the Vietnam Fatherland Front Central Committee, a government agency that oversees the country’s social programmes, and the Vietnam Ministry of Health.  The kits can perform 40,000 tests in total.  The test kits were delivered to testing centres across Hanoi and Ho Chi Minh City, as well as to the National Pediatric Hospital in Hanoi.  The test kits are researched and developed by Institute of Biotechnology under the Vietnam Academy of Science and Technology, and produced by the Military Preventive Medicine Institute in Vietnam.

In May 2020, CHF, together with Ascott collaborated with the Vietnam Red Cross Society to donate health kits to more than 1,400 students at four CapitaLand Hope Primary Schools and Kindergartens in Vietnam.  Each care kit contained antimicrobial fabric masks, liquid hand soap, hand sanitiser and a packet of milk.  More than 40 staff volunteers from CapitaLand and Ascott distributed the care kits to the students.  The Vietnam Red Cross Society also taught the students personal hygiene tips to protect their own health.

Others

In March 2021, CapitaLand supported Temasek Foundation’s Stay Prepared #StayMasked initiative by rallying more than 70 staff volunteers to assist members of the public in the collection of the MaskPlus™ Livinguard reusable masks at vending machines located at eight CapitaLand malls.

In March 2020, CapitaLand supported Temasek Foundation’s Stay Prepared initiative by rallying staff volunteers to distribute free hand sanitiser to the Singapore community at 16 participating CapitaLand malls.  Staff volunteers put in about 6,000 hours towards the initiative.

For more information about CapitaLand’s support for the communities impacted by COVID- 19, visit: https://www.capitaland.com/chfcovid19

Notes:

¹ Based on an exchange rate of RMB1 to S$0.202.

² Based on an exchange rate of US$1 to S$1.415.

³ Based on an exchange rate of S$1 to INR 56.05381.

⁴ Based on an exchange rate of MYR 1 to S$0.331.