As a token of appreciation to staff for your effort and good performance, top performing stores and selected individuals will be rewarded (on a quarterly basis) through Raffles City's Staff Appreciation Programme.

Let's keep up in provding a good retail experience at Raffles City!

Applicable to brand stores on Level 1 & 2, excluding F&B stores.


WIN $1,000 eCapitaVoucher per store team


WIN $1,000 eCapitaVoucher per store team

Applicable to all brand stores.


$100 eCapitaVoucher will be awarded to top 3 individuals with the best compliments. 
$50 eCapitaVoucher will be awarded to subsequent 7 individuals. 

Encourage your shoppers to drop you a compliment via the following channels, 

1. Tag us on Instagram @RafflesCitySG & #RafflesStarService

2. Submit a digital feedback via Concierge, Level 1 or here.

3. E-mail their compliment to marcom.rcs@capitaland.com

Raffles Star Service Gallery

Testimonials from Raffles City Shoppers

The beauty advisor, Abbey from Chanel was very friendly and helping in sharing information about the products and letting me try on the products. There was no pressure on me to buy the products and was very welcoming if I had more questions or wanted to try other products. She gave me some samples to take home to try while explaining the samples product benefits. Thank you for the lovely experience, I've enjoyed my time at the Raffles City Store greatly. 

- Customer


I visited Penhaligon to get my girlfriend a gift and was overwhelmed by the selection of fragrances on display. I was unsure and had a difficult time settling on one. However, Ivan was very insightful and patient with my questions and brought me through the range that I was interested in. Thanks to his recommendation, I ended up picking a bottle of Constantinople and my girlfriend has been obsessed ever since. Thanks for making my shopping experience a smooth and pleasant one, Ivan.  

- Customer


Kimmy from Uchino was super helpful with the items that suit my lifestyle as a soon-to-be mother. She was very patient with recommending and letting me try on different items. She has also advised me on how to maximize my savings with my purchases. 

- Customer


Lawrence from Eu Yan Sang was very helpful when I went to enquire about some products. He explained the benefits and functions of the ingredients in the products that I was looking at, and have also recommended alternatives for my comparisons before making the decision. He is patient and made my shopping experience a pleasant one. 

- Customer