1. INTRODUCTION
1.1 Slide It In and Layers of Play (the “Promotions”) are exclusive to members of CapitaStar Rewards (referred to as “Eligible Shopper”). Shoppers can download the CapitaStar mobile applications and sign up within the App as a member to qualify and participate in these Promotions. The Rewards in these Promotions are only awarded for the qualifying spends at IMM and Westgate during the Promotion Period (as defined herein below) as shown in the table in Clause 1.4 below.
1.2 The Promotions are organised by CapitaLand Retail Management Pte Ltd (“Organiser”) and shall be governed by these terms and conditions (“T&Cs”).
1.3 The promotion period (“Promotion Period”) is from 27 to 30 July 2023, both dates inclusive, from Thursday to Sunday.
1.4 The Promotion mechanics of the Promotions are as follows:
1.4.1 Eligible Shoppers must spend the minimum transactional value (“Qualifying Spend”) at the merchants participating in these Promotions in IMM and Westgate (“Participating Stores”) to receive the relevant amount of eCapitaVoucher (eCV) and eVoucher (“Rewards”) as shown in the table below.
Promotions
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Participating Malls
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Qualifying Spend at Participating Stores
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Reward
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Reward Limit
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Participating Stores to Utilize Reward
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Slide It In
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IMM
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No minimum spend.
Key in reward code “WTS20OFF” in CapitaStar app.
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S$10 IMM eVoucher with no minimum spend
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First 500 in-store redemptions at participating stores at IMM
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Refer to Annex A of this T&Cs
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Westgate
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$10 Westgate eVoucher with no minimum spend
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First 200 in-store redemptions at participating stores at Westgate
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Layers of Play
(Cross-Mall)
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IMM
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Spend S$50
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S$10 eVoucher at Westgate with no minimum spend
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First 500 in-store redemptions at participating stores at Westgate
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Westgate
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Spend S$50
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S$10 eVoucher at IMM with no minimum spend
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First 200 in-store redemptions at participating stores at IMM
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Layers of Play (Spend and Redeem eCV)
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IMM
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Spend S$300 at Outlet Stores on Thu and/or Fri;
Spend S$400 at Outlet Stores on Sat and/or Sun
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S$50 eCapitaVoucher
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First 200 redemptions per day
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All stores at CapitaLand malls accepting eCapitaVoucher
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Westgate
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Spend S$200 excluding Food & Beverage Stores
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S$25 eCapitaVoucher
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First 200 redemptions per day
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1.4.2 For Layers of Play (Cross-Mall) and Layers of Play (Spend and Redeem eCV), Eligible Shoppers can combine a maximum of 5 receipts with transactional value of Singapore Dollars Twenty (S$20) or more, which have been made at the Participating Stores on the same day (“Eligible Transaction/Receipt”) to qualify for the eCapitaVoucher Reward with regards to Clause 3.2 of this Terms and Condition herein.
1.4.3 Only receipts snapped and uploaded to the CapitaStar app on the same day of purchase will be accepted for the purpose of satisfying the Qualifying Spend. For purchases made via eCapitaVoucher, Eligible Shoppers are still required to snap the receipts and upload to the CapitaStar app on the same day of purchase. For purchases made via DBS payment mode – DBS/POSB Credit or Debit cards and DBS PayLah! (DBS PayLah! account must be linked to CapitaStar app), no scanning of receipt(s) is necessary. Receipts with transactional value of less than Singapore Dollars Twenty (S$20) shall not be accepted, for these Promotions, to be combined to satisfy the Qualifying Spend.
1.4.4 For Slide It In Promotion, each Member may redeem a maximum of one (1) eVoucher Reward throughout the promotional period. For Layers of Play (Cross-Mall) Promotion, each Member may redeem a maximum of one (1) eVoucher Reward per day per participating mall. For Layers of Play (Spend and Redeem eCV), each Member may redeem a maximum of one (1) eCapitaVoucher Reward per day per participating mall.
1.4.5 For the avoidance of doubt, the Eligible Transaction/ Receipt used to redeem the eVoucher Reward can also be used for the purposes of satisfying the Qualifying Spend for the eCapitaVoucher Reward at the same CapitaLand Malls.
1.5 For Layers of Play (Cross-Mall) and Layers of Play (Spend and Redeem eCV) Promotion, the eVoucher and eCapitaVoucher Reward will be available for redemption through the CapitaStar app from 10am on each day of the Promotion Period. Eligible Receipts snapped and submitted through the CapitaStar app before 10am will not qualify for the Promotion. The eCapitaVoucher and eVoucher Reward will be automatically credited directly into the CapitaStar App of the Qualifying Eligible Member upon qualification of all Eligible Receipt(s) snapped and approved.
1.6 The eCapitaVoucher Reward awarded under the Layers of Play (Spend and Redeem eCV) Promotion will expire in three months from the date of issuance. The eVoucher Reward awarded under the Slide It In and Layers of Play (Cross-Mall) Promotion shall expire after 30 July 2023 regardless of the date of qualification and issuance of the eVoucher Reward. Eligible Shoppers can tap on the “My Vouchers” tab from the CapitaStar App to view the Reward and the expiry date. The Organiser shall not be obliged to entertain any request to extend the validity of the eCapitaVoucher and/or the eVoucher Rewards.
1.7 The eCapitaVoucher Reward and eVoucher Reward in the Promotions are provided on a first-come, first-served basis and redemption of the respective Rewards are subject to availability at the respective participating CapitaLand Malls, while stocks last.
2. ELIGIBILITY
2.1 Without limiting the generality of the above, the following persons shall not be eligible for the Promotion:
a. employees of any retail tenants in the participating CapitaLand Malls; and
b. persons who the Organiser may decide to exclude at its discretion without notice and without providing any reason, at any time.
2.2 The Organiser reserves the right to disqualify any member who is found at any time (whether before or after the receipt of any eCapitaVoucher Reward or eVoucher Reward) to be in breach of the relevant eligibility or qualifying criteria. Any eCapitaVoucher Reward or eVoucher Reward awarded to any member may be forfeited, and if collected, shall be returned to the Organiser promptly and may be dealt with the Organiser’s sole discretion.
3. QUALIFYING SPEND
3.1 Only the total final amount paid as indicated on the tax invoice(s)/ receipt(s) issued by the participating store(s) will be accepted for the Promotions. NETS or credit/debit card transaction slips are not acceptable in place of original copies of shopping receipts.
3.2 For Layers of Play (Cross-Mall) Promotion, receipts from all stores are eligible for use as qualifying receipts from both IMM and Westgate. For Layers of Play (Spend and Redeem eCV) Promotion, receipts from all stores (except Food & Beverage Stores) are eligible for use as qualifying receipts for Westgate; receipts from all Outlet stores are eligible for use as qualifying receipts for IMM.
Notwithstanding Clause 1.4 of this Terms and Conditions hereinabove, receipt(s) from non-participating stores, car grooming services, SingPost transactions, purchase of parking coupons, purchase or top up of Cashcard / stored value cards, purchase or top up of stores’ membership card, gift cards and vouchers (i.e. eCapitaVouchers or participating stores’ vouchers), SISTIC transactions, AXS / SAM machines transactions and bill payments, purchase of lottery tickets, purchase of movie tickets and food and beverages at cinema, any transactions at pawn shops and money changer, bank and other financial institutions’ transactions and transactions from pushcarts and stalls at temporary roadshows at the participating CapitaLand Malls are not eligible for use as a receipt in these Promotions. For purchases of goods and services made by instalments, only the instalment receipt showing the value of the purchase(s) made on the same day of the redemption, will be eligible for use as a receipt in these Promotions for CapitaStar Rewards programme. Receipt(s) from deposit placements, order placements, and payments using tenant / credit card loyalty points will not be accepted for the purposes of these Promotions.
3.3 The Organiser may reject any tax invoice, receipts and/or charge slip as invalid at its sole and absolute discretion, and such determination shall be final and conclusive.
3.4 The Organiser reserves the right to verify all purchases made by the Eligible Shopper and the tax invoice(s)/ receipt(s) before processing the redemption of the eCapitaVoucher Reward and eVoucher Reward in the Promotions.
3.5 Receipts shall be considered expended for the purposes of these Promotions and other promotions in the CapitaLand Mall when it is used to redeem the eCapitaVoucher Reward and eVoucher Reward. Save as provided for in this Terms and Conditions, receipts cannot be used for redemption of multiple eCapitaVoucher Reward and eVoucher Reward. Receipts cannot be used for redemption of more than one promotion at any CapitaLand Mall, but the Eligible Transaction/ Receipt used to redeem the eVoucher Reward can be used for the purposes of satisfying the Qualifying Spend for the eCapitaVoucher Reward at the respective participating CapitaLand Malls.
4. RIDE WITH GOJEK ELIGIBILITY & REDEMPTION
4.1 The voucher is only valid for GoCar and GoCar XL services in Singapore and may only be applied to orders made to/from IMM and Westgate during the Giveaway period, i.e. 27 July to 30 July 2023. The vouchers are limited to the first 3,000 redemptions.
4.2 The voucher may only be applied towards the fee charged by Gojek and the service provider in connection with the user’s order made via the Gojek app. The voucher may not be applied to any additional charges such as cancellation fees, tolls, road-usage charges, takeaway charges, building or area entrance charges incurred and any other applicable surcharges (such as but not limited to peak hour and midnight surcharges), which the service provider shall be entitled to collect from the user.
4.3 The voucher may only be used once, and is not refundable, replaceable, or exchangeable for cash.
4.4 No refund shall be given if the value of the voucher used exceeds the fees charged by the service provider.
4.5 Only one voucher can be used per transaction. Vouchers may not be valid when used in conjunction with other promotions, discounts or other vouchers.
4.6 If the user chooses to make payment in cash, Gojek shall not be responsible for any errors in the amounts paid by the user for the services to the provider.
4.7 Gojek reserves the right to change the terms and conditions of the voucher without prior notice. Gojek will use its reasonable endeavours to give prior notice of any material changes to these terms and conditions; however it is the user’s responsibility to review the voucher terms and conditions before using the voucher, and the user’s use of the voucher will constitute his/her acceptance of the amendments.
4.8 The use of the Gojek app shall continue to be governed by the User Terms of Use (accessible at: https://www.gojek.com/sg/terms-and-conditions/).
5. GENERAL TERMS & CONDITIONS
5.1 Eligible Shoppers must snap the receipt(s) through their CapitaStar App on the same day of purchase during the Promotion Period and only approved receipt(s) will qualify for these Promotions.
5.2 The eCapitaVoucher Reward and eVoucher Reward cannot be exchanged for different denomination and are subject to the relevant terms and conditions governing the use of the eCapitaVouchers. Please refer to eCapitaVouchers terms and conditions.
5.3 By participating in this Promotion, the Member (CapitaStar members):
5.3.1 Acknowledges and consents to the processing, collection, use and disclosure of his/ her Personal Data by the Organiser, its affiliates, subsidiaries and related corporations including its holding company, CapitaLand Investment Limited (collectively, “CapitaLand Group”), and authorised agents, business partners and service providers in compliance with applicable data protection laws, regulations and guidelines to facilitate the administration of the Promotion including compliance with the Promotion Terms and Condition and that he/ she has read and agreed with the CapitaLand Group’s and Data Protection Policy available at https://www.capitaland.com/international/en/legal-notices/privacy-policy.html and may be amended, replaced, substituted from time to time.
5.3.2 Agrees that the Organiser, its affiliates, subsidiaries, agents, business partners and respective officers and employees shall not be liable for any actions, claims, demands, injuries, proceedings, liability, losses, damages, costs and expenses of any nature sustained by the member directly or indirectly by reason of or in connection with this Promotion. The member shall indemnify and keep the Organiser and its officers, servants, agents and employees ("the Indemnified Parties") fully indemnified against any and all loss, damage, demand, liability, claims, expenses and costs (including legal costs on a full indemnity basis) suffered and/or incurred by any of the Indemnified Parties as a result of the breach of any of the terms and conditions herein by the member. Members are deemed to have read, understood and accepted all the T&Cs set out herein, as well as any other requirements set out in any related promotional material, and all amendments, additions, replacements and modifications there to as may be made from time to time.
5.4 Acceptance of any Reward shall constitute consent on the part of the Eligible Shopper to allow the use of his/ her name, image, voice and/or likeness by the Organiser for editorial, advertising, promotional, marketing and/or other purposes without further compensation except where prohibited by law.
5.5 All eCapitaVoucher Rewards and eVoucher Rewards are non-transferable, non-refundable, and non-exchangeable for cash, credit, goods or benefits-in-kind, unless otherwise stated.
5.6 The eCapitaVoucher Reward and eVoucher Reward shall be awarded on the presumption that the submitted tax invoice(s), receipt(s) and/ or charge slip(s) are original copies and valid. The Organiser may reject any tax invoice, receipt and/ or charge slip as invalid at its sole and absolute discretion, and such determination shall be final and conclusive. In the event any tax invoice, receipt and/ or charge slip is rejected by the Organiser as invalid, the Organiser shall reserve the right to void the eCapitaVoucher Reward and/or eVoucher Reward awarded to the Eligible Shopper and recover the monetary value of the eCapitaVoucher Reward and/or eVoucher Reward.
5.7 The Organiser and its partner(s) (if any) in these Promotions reserve the right to change, vary, replace, substitute, amend, withdrawal or cancel this Promotion and/or any of the terms and conditions herein at their sole and absolute discretion and without prior notice or any liability to any party.
5.8 The Organiser does not make any warranty or representation in relation to any product or services offered in these Promotions or redeemed by vouchers or gift certificates and shall not accept any liability in respect of the same.
5.9 By participating in these Promotions, the Eligible Shopper represents that he/she has read and agreed with this Promotion Terms and Conditions.
5.10 This Promotion Terms and Conditions shall be governed by the laws of Singapore and all participants in these Promotions irrevocably submits to the exclusive jurisdiction of the Singapore Courts to resolve all disputes.
5.11 The Organiser’s decision on all matters relating to the Promotions shall be final, conclusive and binding. No correspondence will be entertained.
5.12 Information stated in this Promotion’s Terms and Condition is correct at the time printing and is subject to change without prior notice.
