Customer Service

Our Customer Service Counter is located at Level 1 (near Lobby A), operating from 10am to 10pm daily. 

Last queue number will be issued at 9.45pm.

Other services include:
- Complimentary loan of baby stroller
- Complimentary loan of wheelchair
- Report of lost and found items

Get a digital queue number at for the customer service you require conveniently from your mobile device before reaching the mall. You can also check the live queue status as you continue shopping while waiting for your turn. Save time with our digital queue customer service system. 

How do I get a digital queue number?

About CapitaVoucher

As Singapore's leading lifestyle and shopping rewards program, CapitaStar rewards you for your everyday spend across participating properties and stores. Embark on a whole new shopping and dining experience as you get to earn cashback (in the form of STAR$®) or use eCapitaVoucher to pay. 
Hassle-free of carrying physical vouchers & accessing it all through the CapitaStar app. Use eCapitaVoucher at over 3,380 stores across 30 participating properties islandwide! 

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Carpark Charges

Parking Charges

Weekday Parking Charges
First hour - Free (first entry only, excluding public holidays)
Second hour of first entry or first hour of subsequent same-day entry - $1.20*
Subsequent 15 minutes - $0.40*

Saturday, Sunday & Public Holiday Parking Charges
First 1 hour - $1.20* (first entry only)
Subsequent 15 minutes - $0.40*

Grace period: 10 minutes

Motorcycle Parking Charges
First hour - Free (first entry only, excluding public holidays)
Subsequent hours of first entry - One-time charge of $1.35*
Subsequent same-day entry - $1.35*

Saturday, Sunday & Public Holiday Parking Charges
First 2 hours - $1.35* (first entry only)
Subsequent hours of first entry - One-time charge of $1.35*
Subsequent same-day entry - $1.35*

Grace period: 15 minutes

*Next day charges apply after 12 midnight.

  • Level 1 carpark is open for 24 hours, whereas carpark from Levels 2 to 6 close at 10pm daily.
  • For immediate assistance, please contact our Fire Command Centre at 6665 8240/41.

Electronic Vehicle Charger
Available at Level 1 Multistorey Carpark. Subject to prevailing charges by SP Group.

Prices indicated above are inclusive of prevailing GST.

Family Services


Playground is located at Level 3 Garden Plaza. It is designed for children aged 2-12 years old.

Monday to Friday: 10.30am to 9.30pm (Closed every Thursday from 7.00pm onwards for events and on the first Wednesday of every month*, except public holidays for maintenance)

Saturday and Sunday: 10.00am to 9.30pm

Nursing Room

Located at Level 2 (near Lobby D)
Located at Level 2 (near Lobby C)
Located at Level 3 (near Lobby D)

Free Shuttle Bus Service

To & fro International Business Park
Monday to Friday (excluding public holidays): 11.30am to 2.00pm
10-min interval

Free Wifi

Connect to #CAPITALAND FREE WIFI to enjoy free wireless internet surfing.