Amenities

Customer Service

Our Customer Service Counter (at Level 1 near McDonald's) operates from 11am to 9pm daily (with effect from 1 Oct 2020).
Last queue number will be issued at 9pm.

Extension of expiry for physical vouchers expiring between 1 April and 31 August 2020 can be requested from 19 June 2020. Extension requests before the voucher expiry dates are strictly not allowed. Sale and redemption of CapitaVouchers will commence from 1 July 2020. For more information regarding CapitaVoucher and eCapitaVoucher, visit www.capitavoucher.com.sg.


Other services include:
- Complimentary loan of wheelchair and baby stroller
- Report of lost and found items

Get a digital queue number at https://getq.capitaland.com for the customer service you require conveniently from your mobile device before reaching the mall. You can also check the live queue status as you continue shopping while waiting for your turn. Save time with our digital queue customer service system. 

How do I get a digital queue number?

Carpark Charges

Parking Charges

Weekday Parking Charges
First hour - Free
Second hour of first entry or first hour of subsequent same-day entry - $1.07*
Subsequent 15 minutes - $0.30*

Saturday, Sunday & Public Holiday Parking Charges
First 2 hours - $1.07* (first entry only)
Third hour of first entry or first hour of subsequent same-day entry - $1.07*
Subsequent 15 minutes - $0.30*

Motorcycle Parking Charges
Weekday
First hour - Free (first entry only, excluding public holidays)
Subsequent hours of first entry - One-time charge of $1.07*
Subsequent same-day entry - $1.07*

Saturday, Sunday & Public Holiday Parking Charges
First 2 hours - $1.07* (first entry only)
Subsequent hours of first entry - One-time charge of $1.07*
Subsequent same-day entry - $1.07*

*All rates are inclusive of GST. Next day charges apply after 12 midnight.

Grace period: 10 minutes for all vehicles (from 1 October 2020) 

Family Services

Playgrounds

IMM houses a wet and dry playground at the outdoor Garden Plaza on Level 3.

Operational hours of wet playground:

Monday to Friday: 10.30am to 9.30pm (Closed every Thursday from 7.00pm onwards for events and on the first Wednesday of every month*, except PH for maintenance)

Saturday and Sunday: 10.00am to 9.30pm

NOTICE: Both wet and dry playgrounds are closed until further notice.


Nursing Room

Located at Level 2 (behind Kohong Health Care Centre)
Located at Level 2 (near OSIM)
Located at Level 3 (near carpark entrance)

Free Shuttle Bus Service

International Business Park
To & fro International Business Park
11.30am – 2pm, Mon – Fri except Public Holidays
10-min interval

NOTICE: Shuttle bus service has resumed from 1 July 2020.

Free Wifi

Connect to #CAPITALAND FREE WIFI to enjoy free wireless internet surfing.