Customer Service

Our Customer Service Counter (located at Level 4, in front of Typhoon Cafe #04-63/67) operates from 10am to 10pm daily. 

Get a digital queue number at for the customer service you require conveniently from your mobile device before reaching the mall. You can also check the live queue status as you continue shopping while waiting for your turn. Save time with our digital queue customer service system.

How do I get a digital queue number?

About CapitaVoucher

In line with our digitization and sustainability efforts, the sale and redemption of physical CapitaVouchers at our Customer Service Counters will not be available. As an alternative, you can still purchase / gift eCapitaVoucher(s) from our CapitaStar Mobile App. 

Physical CapitaVoucher(s) will only be available for corporate bulk purchases and for redemption by Amercian Express® CapitaCard card members. Place a corporate bulk order here or you may send  your enquiries to or call +65 6631 9931.   

With eCapitaVoucher(s), you can seamlessly purchase, redeem, and gift eCapitaVoucher(s) directly from the CapitaStar App. What's more, you can also pay with eCapitaVoucher(s) down to the cents* for all your shopping and dining purchases across 17 CapitaLand malls, including online at eCapitaMall and Capita3Eats.

Find Out More

*Denomination acceptance of eCapitaVoucher varies amongst the stores. Please check with the stores upon paying with eCapitaVoucher. 

Acceptance of CapitaVoucher / eCapitaVoucher 

Both physical CapitaVoucher and eCapitaVoucher are accepted at participating stores at our malls. 

View List of Participating Stores

Carpark Charges


Mon - Thu 

12.00am - 5.59pm: $1.60 for 1st hr 
Subsequent 15 mins or part thereof: $0.50
6.00pm-11.59pm: $3.00 per entry 

Fri & Eve of PH

12.00am - 5.59pm: $1.60 for the 1st hr
Subsequent 15 mins or part thereof: $0.50
6.00pm-2.59am next day: $3.00 per entry


3.00am - 5.59pm: $3.00 for the 1st 2hrs
Subsequent 15 mins or part thereof: $0.50
6.00pm-2.59am next day: $3.00 per entry

Sun & PH

3.00am - 5.59pm: $3.00 for the 1st 2hrs
Subsequent 15 mins or part thereof: $0.50
6.00pm-11.59pm within the same day: $3.00 per entry

Grace period: 10 minutes 


Mon - Sun & PH 
$1.28 per entry

Height limit: 2.1m
Prices indicated above are inclusive of 7% GST.

Family Services

Nursing Room

Baby Nursing rooms located on
-Level 2 next to Ladies restroom
-Level 3 next to Ladies restroom
-Level 6 next to Ladies restroom

Free Wifi

Connect to #CAPITALAND FREE WIFI to enjoy free wireless internet surfing. 

Terms and conditions apply.