Amenities

Customer Service

We apologise that our Customer Service Counter is closed from 26 Sep to 2 Oct 2021. 

For redemption and matters relating to CapitaVouchers or any other services, you may wish to visit our nearest Customer Service Counter at Raffles City (Tel: 6318 0238), Funan (Tel: 69701668 / 69701667) or Bugis Junction (Tel: 6557 6557). Alternatively, you may call our Customer Service Hotline at 6631 9931 between 10am to 6pm.

The Customer Service Counter will be opened again on 3 Oct from 11am to 9pm. Please check our website again for any changes to the operating hours.

FAQ:

  1. How long will Plaza Singapura’s Customer Service Counter be closed?
    A: Our Customer Service Counter will be closed from 26 September to 2 October.
  2. When will the Customer Service Counter be open?
    A: Our team will be back to serve you on 3 Oct from 11am to 9pm daily.  
  3. Where can I redeem my CapitaVouchers?
    A: For redemption and matters relating to CapitaVouchers or any other services, you may wish to visit our nearest Customer Service Counter at Raffles City (Tel: 6318 0238), Funan (Tel: 69701668 / 69701667) or Bugis Junction (Tel: 6557 6557). Alternatively, you may call our Customer Service Hotline at 6631 9931 between 10am to 6pm.

About CapitaVoucher

In line with our digitization and sustainability efforts, the sale and redemption of physical CapitaVouchers at our Customer Service Counters will not be available. As an alternative, you can still purchase / gift eCapitaVoucher(s) from our CapitaStar Mobile App. 

Physical CapitaVoucher(s) will only be available for corporate bulk purchases and for redemption by Amercian Express® CapitaCard card members. Place a corporate bulk order here or you may send  your enquiries to capitavoucher@capitaland.com or call +65 6631 9931.   

With eCapitaVoucher(s), you can seamlessly purchase, redeem, and gift eCapitaVoucher(s) directly from the CapitaStar App. What's more, you can also pay with eCapitaVoucher(s) down to the cents* for all your shopping and dining purchases across 17 CapitaLand malls, including online at eCapitaMall and Capita3Eats.

Find Out More

*Denomination acceptance of eCapitaVoucher varies amongst the stores. Please check with the stores upon paying with eCapitaVoucher. 

Acceptance of CapitaVoucher / eCapitaVoucher 

Both physical CapitaVoucher and eCapitaVoucher are accepted at participating stores at our malls. 

View List of Participating Stores

Carpark Charges

Car

Mon - Thu 

12.00am - 5.59pm: $1.60 for 1st hr 
Subsequent 15 mins or part thereof: $0.50
6.00pm-11.59pm: $3.00 per entry 

Fri & Eve of PH

12.00am - 5.59pm: $1.60 for the 1st hr
Subsequent 15 mins or part thereof: $0.50
6.00pm-2.59am next day: $3.00 per entry

Sat

3.00am - 5.59pm: $3.00 for the 1st 2hrs
Subsequent 15 mins or part thereof: $0.50
6.00pm-2.59am next day: $3.00 per entry

Sun & PH

3.00am - 5.59pm: $3.00 for the 1st 2hrs
Subsequent 15 mins or part thereof: $0.50
6.00pm-11.59pm within the same day: $3.00 per entry

Grace period: 10 minutes for all vehicles.

Motorcycle

Mon - Sun & PH 
$1.28 per entry

Height limit: 2.1m
Prices indicated above are inclusive of 7% GST.

Family Services

Nursing Room

Baby Nursing rooms located on
-Level 2 next to Ladies restroom
-Level 3 next to Ladies restroom
-Level 6 next to Ladies restroom

Free Wifi

Connect to #CAPITALAND FREE WIFI to enjoy free wireless internet surfing. 

Terms and conditions apply.