Customer Service

Concierge will be closed from 7 April 2020 till further notice. 

Services below will be temporarily suspended: 
Sale and redemption of CapitaVouchers (Please refer to this site for more details) 
Complimentary loan of Mobile Chargers and Wheelchairs 

To report any lost items, you may write in to or call our Customer Service Hotline at +65 6631 9931 from 10am to 6pm daily. 

For found items, kindly call our Fire Command Centre at +65 6908 3733 (24 hours).

Carpark Charges

Midnight to before 6pm 
$1.30 per hour for first hour 
$0.50 for every subsequent 15 minutes 

6pm to 1159pm 
$2.50 per entry 

Grace period: 20 minutes for all vehicles (from 20 April 2020 till further notice)

Motorcycle Parking Charges 
$1.30 per entry.
Grace period: 25 minutes for motorcycles (from 28 March 2020 till further notice) 

All rates are inclusive of GST.

Family Services

Kids Shower Room

Located at Level 4.

Nursing Room

Baby nursing rooms are located at Basement 1 and Level 4.

Playgrounds (Currently Closed)

Westgate Wonderland is located at Level 4. It is designed for children aged 2-12 years old and it is free-of-charge.

Westgate Wonderland is the largest thematic outdoor playground in a mall, offering numerous features to stretch the imagination of every child. With a 10-metre tall tree house, enormous watering can, giant insects in beautiful detail, lily pads and flowers, discover the fun that is larger-than-life because at this wonderland, it's Playtime All The Time!

*Please note Westgate Wonderland is currently closed. We apologize for any inconvenience caused. 

Free Wifi

Connect to #CAPITALAND FREE WIFI to enjoy free wireless internet surfing. 

Terms and conditions apply.