Mofusand Holidays at CapitaLand Malls

5 November to 31 December 2025

1. INTRODUCTION

1.1     “Mofusand Holidays at CapitaLand Malls – Paw-some Goodies Await” (the “Promotion”) is exclusive to members of CapitaStar Rewards (referred to as “Eligible Shopper”) as at the start of the Promotion Period. Shoppers can download the CapitaStar mobile application and sign up within the app as a member to qualify and participate in this Promotion. CapitaStar Rewards (Refer to CapitaStar Rewards Programme) is only awarded for the qualifying spend at participating CapitaLand malls as shown in the table below.

1.2     The Promotion is organised by CapitaLand Retail Management Pte Ltd (“Organiser”) and shall be governed by these terms and conditions (“T&Cs”).

1.3     The promotion period (“Promotion Period”) is from 5 November to 24 December 2025, both dates inclusive, unless otherwise stated.

1.4     The Promotion mechanics of the “Mofusand Holidays at CapitaLand Malls – Paw-some Goodies Await” Promotion are as follows:

1.4.1  Eligible Shoppers must spend the minimum transactional value at the relevant participating CapitaLand malls as shown in the table below (“Qualifying Spend”) at the respective participating CapitaLand mall to receive the relevant amount of eCapitaVoucher and/or Purchase-with-Purchase (PwP) Premium Eligibility eVoucher (“Reward”).

1.4.2    The Reward will be automatically credited directly into the CapitaStar app of the Qualifying Eligible Shopper upon making a qualifying transaction using an Eligible Linked Payment Method (eCapitaVoucher, Mastercard, DBS/POSB payment modes (including DBS/POSB American Express, Mastercard, VISA credit or debit cards and/or DBS PayLah!) or ShopBack Pay). For the avoidance of doubt, please ensure that you’ve completed the following action(s) before a spend is made with an Eligible Payment Method to qualify for the Reward:

·       eCapitaVoucher: Kindly ensure that you have sufficient eCapitaVoucher in your CapitaStar account.

·       Mastercard: Kindly ensure that you have a valid Mastercard credit or debit card linked on your CapitaStar app.

·       DBS/POSB Payment Modes: Kindly ensure that you have linked your CapitaStar account on the DBS PayLah! app. DBS/POSB Payment Modes refer to spend with DBS/POSB Credit or Debit Cards and DBS PayLah! via NETS QR (including DBS/POSB American Express, Mastercard, VISA credit or debit cards and/or DBS PayLah!). For avoidance of doubt, DBS/POSB Mastercard cardmembers must link their CapitaStar account on DBS PayLah! and link their DBS/POSB Mastercard on the CapitaStar app for transactions to be captured as both DBS/POSB and Mastercard transactions.

·       ShopBack Pay: Kindly ensure that you have linked your CapitaStar account on ShopBack.

1.4.3    The Reward may take up to 7 working days to be issued.

1.4.4    The Reward will be issued based on the transactions that are registered in our system and reflected on the Activity screen of your CapitaStar account, in chronological order.

For illustration:

Scenario 1: Eligible Shopper has made 4 transactions on the same day, at the same mall (e.g. Bedok Mall), out of which 1 transaction is not instantly registered

Based on the above table (Scenario 1),

Transactions 1, 3 and 4 are eligible to be counted towards the qualifying spend of S$180 and Eligible Shopper will be awarded with the S$15 eCapitaVoucher reward. 

As the S$15 eCapitaVoucher reward is awarded based on transactions 1, 3 and 4, transaction 2 will not be counted towards the qualifying spend of S$180 but will be eligible for STAR$® upon being registered on the CapitaStar app, subject to participating stores that qualify for STAR$® accumulation. Refer to our Help Centre for the full exclusion list: https://www.capitastar.com/sg/en/contact-us.html

Scenario 2: Eligible Shopper has made 2 transactions on the same day, at the same mall (eg. Bedok Mall), out of which 1 transaction is not instantly registered

Based on the above table (Scenario 2),

Transactions 1 and 2 are eligible to be counted towards the qualifying spend of S$180 and Eligible Shopper will be awarded with the S$15 eCapitaVoucher reward on 6 Nov, assuming stocks are still available, as the transaction date and time for transaction 2 was only registered in our system on 6 Nov. 

1.4.5    Eligible Shoppers can combine any number of transactions with transactional value of Singapore Dollars Twenty (S$20) or more from the same participating CapitaLand malls on the same day (“Eligible Transaction”) to satisfy the Qualifying Spend, subject always to Clause 3.2 of this Terms and Condition herein. Specifically, to satisfy the Qualifying Spend of Singapore Dollars One Hundred and Twenty (S$120) or Singapore Dollars One Hundred and Fifty (S$150) or Singapore Dollars One Hundred and Eighty (S$180), at least one of the Eligible Transactions shall need to have a minimum transactional value of Singapore Dollars Fifty (S$50).

1.4.6    Eligible Shoppers can accumulate any number of Eligible same-day Transaction within the same participating CapitaLand mall, during each day of the Promotion Period, to satisfy the Qualifying Spend to qualify for the Reward.

1.4.7    The CapitaStar-DBS PayLah! Linked Members Exclusive (“DBS/POSB Promotion”) is exclusive to DBS/POSB Cardmembers of CapitaStar Rewards Program (referred to as “DBS/POSB Eligible Member”). Eligible Members must successfully link their CapitaStar account on the DBS PayLah! app prior to satisfying the requirements of the promotion mechanics to be eligible for a Reward (“DBS/POSB Reward”). Find out how to link your CapitaStar account on the DBS PayLah! app here (https://www.capitastar.com/sg/en/whats-new-with-capitastar.html). The Promotion mechanics are as follows:

1.4.8      To qualify for the DBS/POSB Reward, a DBS/POSB Eligible Member must successfully link their CapitaStar account on the DBS PayLah! app prior to completing the payment with their selected DBS/POSB payment mode (payment via DBS/POSB credit/debit card via DBS/POSB issued American Express, Mastercard, Visa credit/debit cards and/or DBS PayLah!). For avoidance of doubt, payment with DBS PayLah! must be made via NETS QR.

1.4.9      The DBS/POSB reward will be automatically credited directly into the CapitaStar account of the DBS/POSB Eligible Member within 72 hours upon qualification of all Eligible Transactions.

1.4.10    Each Eligible Shopper may receive a maximum of one (1) eCapitaVoucher Reward with Qualifying Spend made using eCapitaVoucher, a linked Mastercard credit or debit card, DBS/POSB payment modes (including DBS/POSB American Express, Mastercard, VISA credit or debit cards and/or DBS PayLah!) or ShopBack Pay per participating CapitaLand mall per day during the Promotion Period, and a maximum of one (1) PwP Premium Eligibility eVoucher per day, capped at 6 eVouchers throughout Promotion Period. Please note that Eligible Payment Methods must be linked on the CapitaStar app prior to the transaction to qualify for the reward. Each DBS/POSB Eligible Member may receive a maximum of one (1) eCapitaVoucher Reward per Eligible DBS/POSB Transaction and there is no limit to the number of DBS/POSB Rewards a DBS/POSB Eligible Member can acquire throughout the Promotion Period.

1.4.11    The Reward will be available for redemption through the CapitaStar app from 10am on each day of the Promotion Period. Eligible Transactions made before 10am will not qualify for the Promotion.

1.4.12    The eCapitaVoucher Reward awarded in this Promotion will expire in three (3) months from the date of issuance. Eligible Shoppers and DBS/POSB Eligible Members can tap on the ‘My Balance Summary’ tab from the CapitaStar app main screen to view the Reward and the expiry date. The Organiser shall not be obliged to entertain any request to extend the validity of the Reward and DBS/POSB Reward.

1.4.13    The Reward and DBS/POSB Reward in this Promotion are provided on a first-come, first-served basis and redemption of the respective Reward and DBS/POSB Reward is subject to availability at the respective participating CapitaLand mall and property, while stocks last. 

1.4.14    A CapitaStar member’s eCapitaVoucher wallet on the CapitaStar App can hold a maximum of S$1,000 eCapitaVoucher(s) at any one time. Should the aggregate value of a CapitaStar member’s eCapitaVoucher Wallet Balance and eCapitaVoucher Reward(s) exceeds S$1,000, the Reward(s) will not be credited into the CapitaStar member’s eCapitaVoucher Wallet. The CapitaStar member shall ensure sufficient eCapitaVoucher Wallet availability to receive the Reward(s).

1.4.15    The Organiser reserves the right to vary or amend any terms & conditions at any time, without prior notice, and without liability. In case of any dispute, the Organiser’s decision shall be final and not appealable.

2.       ELIGIBILITY

2.1     Without limiting the generality of the above, the following persons shall not be eligible for the Promotion:

a.   employees of any retail tenants in the Participating CapitaLand Malls; and

b.   persons who the Organiser may decide to exclude at its discretion without notice and without providing any reason, at any time.

2.2     The Organiser reserves the right to disqualify any member who is found at any time (whether before or after the receipt of any Reward or DBS/POSB Reward) to be in breach of the relevant eligibility or qualifying criteria. Any Reward or DBS/POSB Reward awarded to any member may be forfeited, and if collected, shall be returned to the Organiser promptly and may be dealt with the Organiser’s sole discretion.

3.       QUALIFYING SPEND

3.1     Only the total final amount paid at the participating store(s) using eCapitaVoucher, linked Mastercard credit or debit card, DBS/POSB payment modes (including DBS/POSB American Express, Mastercard, VISA credit or debit cards and/or DBS PayLah!) or ShopBack Pay will be accepted for this Promotion. Refer to 1.4.2 for more information on the Eligible Payment Methods to qualify for the Reward.

3.2     Notwithstanding Clause 1.4 of this Terms and Conditions hereinabove, transactions(s) from car grooming services, SingPost transactions, purchase of parking coupons, purchase or top up of Cashcard / stored value cards, purchase or top up of stores’ membership card, gift cards and vouchers (i.e. eCapitaVoucher or participating stores’ vouchers), SISTIC transactions, AXS / SAM machines transactions and bill payments, purchase of lottery tickets, purchase of movie tickets and food and beverages at cinema, any transactions at pawn shops and money changer, bank and other financial institutions’ transactions, transactions from pushcarts and stalls at temporary roadshows, transactions at GP, Dental and Specialist Clinics, and transactions at supermarkets (Cold Storage, CS Fresh, NTUC FairPrice, FairPrice Finest, FairPrice XTRA and Giant) are not eligible for use as a transaction in this Promotion. For the avoidance of doubt, transactions at Cold Storage and Thai Supermarket at Aperia Mall, FairPrice Finest at CQ @ Clarke Quay, FairPrice Finest at Sengkang Grand Mall, NTUC FairPrice at SingPost Centre, DON DON DONKI at Bukit Panjang Plaza, SCARLETT PLUS at Bugis+ and Scarlett Supermarket at Bukit Panjang Plaza, Lot One, Plaza Singapura and Westgate shall be recognised for the purposes of this Promotion. For purchases of goods and services made by instalments, only the instalment transaction showing the value of the purchase(s) made on the same day of the redemption, will be eligible for use as a transaction in this Promotion for CapitaStar Rewards programme. Transactions(s) from deposit placements, order placements, payments using tenant / credit card loyalty points, payment via tenant’s online ordering/table ordering platform and transactions made with UOB Mastercard via Apple Pay will not be accepted for the purposes of this Promotion. Refer to our Help Centre for the full exclusion list: https://www.capitastar.com/sg/en/contact-us.html.

3.3     The Organiser may reject any transactions as invalid at its sole and absolute discretion, and such determination shall be final and conclusive.

3.4     The Organiser reserves the right to verify all purchases made by the Eligible Shopper and DBS/POSB Eligible Member and the transaction(s) before processing the redemption of the Reward and DBS/POSB Reward.

3.5     Transactions shall be considered expended for the purposes of this Promotion and other promotions in the CapitaLand malls when it is used to redeem the Reward and DBS/POSB Reward. Transactions cannot be used for redemption of multiple Rewards. Transactions cannot be used for redemption of more than one promotion at any CapitaLand mall.

4.       GENERAL TERMS & CONDITIONS

4.1     The eCapitaVoucher Reward cannot be exchanged for different denominations and is subject to the relevant terms and conditions governing the use of the eCapitaVoucher. Please refer to eCapitaVoucher terms and conditions.

4.2     By participating in this Promotion, the Member (CapitaStar members):

4.2.1  acknowledges and consents to the processing, collection, use and disclosure of his/ her Personal Data by the Organiser, its affiliates, subsidiaries and related corporations including its holding company, CapitaLand Investment Limited (collectively, “CapitaLand Group”), and authorised agents, business partners and service providers in compliance with applicable data protection laws, regulations and guidelines to facilitate the administration of the Promotion including compliance with the Promotion Terms and Condition and that he/ she has read and agreed with the CapitaLand Group’s and Data Protection Policy available at https://www.capitaland.com/international/en/legal-notices/privacy-policy.html  and  may be amended, replaced, substituted from time to time.

4.2.2  agrees that the Organiser, its affiliates, subsidiaries, agents, business partners and respective officers and employees shall not be liable for any actions, claims, demands, injuries, proceedings, liability, losses, damages, costs and expenses of any nature sustained by the member directly or indirectly by reason of or in connection with this Promotion. The member shall indemnify and keep the Organiser and its officers, servants, agents and employees ("the Indemnified Parties") fully indemnified against any and all loss, damage, demand, liability, claims, expenses and costs (including legal costs on a full indemnity basis) suffered and/or incurred by any of the Indemnified Parties as a result of the breach of any of the terms and conditions herein by the member. Members are deemed to have read, understood and accepted all the T&Cs set out herein, as well as any other requirements set out in any related promotional material, and all amendments, additions, replacements and modifications there to as may be made from time to time.

4.3     Acceptance of any Reward and DBS/POSB Reward shall constitute consent on the part of the Eligible Shopper and DBS/POSB Eligible Member to allow the use of his/her name, image, voice and/or likeness by the Organiser for editorial, advertising, promotional, marketing and/or other purposes without further compensation except where prohibited by law.

4.4     All Rewards and DBS/POSB Rewards are non-transferable, non-refundable, and non-exchangeable for cash, credit, goods or benefits-in-kind, unless otherwise stated.

4.5     The Reward and DBS/POSB Reward will not be awarded until the transaction(s) are determined to be valid. The Organiser may reject any transactions as invalid at its sole and absolute discretion, and such determination shall be final and conclusive. In the event any tax invoice, receipt and/or charge slip is rejected by the Organiser as invalid, the Organiser shall reserve the right to void the Reward and DBS/POSB Reward awarded to the Eligible Shopper and DBS/POSB Eligible Member and recover the monetary value of the Reward and DBS/POSB Reward.

4.6     The Organiser and its partner(s) (if any) in this Promotion reserve the right to change, vary, replace, substitute, amend, withdrawal or cancel this Promotion and/or any of the terms and conditions herein at their sole and absolute discretion and without prior notice or any liability to any party.

4.7     The Organiser does not make any warranty or representation in relation to any product or services offered in this Promotion or redeemed by vouchers or gift certificates and shall not accept any liability in respect of the same.

4.8     By participating in this Promotion, the Eligible Shopper and DBS/POSB Eligible Member represent that he/ she has read and agreed with this Promotion Terms and Conditions.

4.9     This Promotion Terms and Conditions shall be governed by the laws of Singapore and all participants in this Promotion irrevocably submits to the exclusive jurisdiction of the Singapore Courts to resolve all disputes.

4.10   The Organiser’s decision on all matters relating to the Promotion shall be final, conclusive and binding. No correspondence will be entertained.

4.11      Information stated in this Promotion’s Terms and Conditions is correct at the time printing and is subject to change without prior notice.