Terms & Conditions

You’ll Find Love at CapitaLand Malls

5 to 16 February 2024

Terms & Conditions



1.1 You’ll Find Love at Capitaland Malls (the “Promotion”) is exclusive to members of CapitaStar Rewards (referred to as “Eligible Shopper”) as at the start of the Promotion Period. CapitaStar Rewards (Refer to CapitaStar Rewards Programme) will only be awarded for the qualifying spend at Participating CapitaLand Malls as shown in the table below.

1.2 The Promotion is organised by CapitaLand Retail Management Pte Ltd (“Organiser”) and shall be governed by these terms and conditions (“T&Cs”).

1.3 The promotion period (“Promotion Period”) is from 5 to 16 Feb 2024, both dates inclusive.

1.4 The Promotion mechanics of the “‘You’ll Find Love at Capitaland Malls” Promotion are as follows:

1.4.1 Upon keying in the reward code “VDAY10OFF” in their CapitaStar app, Eligible Shoppers can redeem Singapore Dollars Five ($5) worth of eCapitaVoucher (eCV) (“Reward”) with no minimum spend.

1.4.2 Upon keying in the reward code “VDAY10OFF” in their CapitaStar app and spending the minimum transactional value at the relevant participating CapitaLand Mall as shown in the table below (“Qualifying Spend”), eligible shoppers will receive the relevant amount of eCapitaVoucher (“Reward”).

Qualifying Spend Reward Limit
NA S$5 eCapitaVoucher
  • 1st 5,000 redemptions

  • 1 redemption per Eligible Shopper during the promotion period

$100 at participating CapitaLand Malls: 


Aperia Mall (A)

Bedok Mall (BM)

Bukit Panjang Plaza (BPP)

Bugis Junction (BJ)

Bugis+ (B+)

Clarke Quay (CQ)

Funan (FN)


Junction 8 (J8)

Lot One Shoppers’ Mall (LO)

Plaza Singapura/The Atrium @ Orchard (PS/TAO)

Raffles City Singapore (RCS)

Sengkang Grand Mall (SGM)

SingPost Centre (SPC)

Tampines Mall (TM)

Westgate (WG)

$5 eCapitaVoucher



  • 1st 500 redemptions per participating mall

  • 1 redemption per Eligible Shopper, per mall, per day of the Promotion Period






1.4.3 The Reward will be automatically credited directly into the CapitaStar App of the Qualifying Eligible Shopper upon successful verification of the reward code and qualifying spend.

1.4.4 Eligible Shoppers can combine any number of receipts with transactional value of Singapore Dollars Twenty (S$20) or more from the same participating CapitaLand Malls on the same day (“Eligible Transaction/ Receipt”) to satisfy the Qualifying Spend with at least one of the Eligible Transaction/ Receipt having a minimum transactional value of Singapore Dollars Fifty (S$50) to satisfy the Qualifying Spend of Singapore Dollars One Hundred (S$100). The Eligible Transaction/Receipt will be subject to Clause 3.2 of this Terms and Condition herein, 

1.4.5 Eligible Shoppers can combine any number of Eligible same-day Transaction/ Receipt within the same participating CapitaLand Mall, during each day of the Promotional Period, to satisfy the Qualifying Spend to qualify for the Reward. Only receipts snapped and uploaded to the CapitaStar app on the same day of purchase and approved will be accepted for the purposes of satisfying the Qualifying Spend. For purchases made via eCapitaVoucher, Eligible Shoppers are still required to snap the receipts and upload to the CapitaStar app on the same day of purchase. For purchases made via DBS payment mode – DBS/POSB Credit or Debit cards and DBS Paylah! or ShopBack Pay/ShopBack PayLater (DBS Paylah! account or ShopBack account must be linked to CapitaStar app) no scanning of receipt(s) is necessary. Receipts with transactional value of less than Singapore Dollars Twenty (S$20) shall not be accepted, for this Promotion, to be combined to satisfy the Qualifying Spend.

1.4.6 Each Eligible Shopper may receive a maximum of one (1) $5 eCV Reward with no minimum spend during the Promotion Period, and one (1) $5 eCV Reward per participating CapitaLand Mall per day during the Promotion Period.

1.4.7 Eligible Receipts snapped and submitted through the CapitaStar app before 10am will not qualify for the Promotion.

1.4.8 The eCV Reward awarded with no minimum spend in this Promotion will expire in ten (10) days from the date of issuance and the eCV Reward awarded with the Qualifying Spend will expire within thirty (30) days from date of issuance.  Eligible Shoppers can tap on the “My Vouchers” tab from the CapitaStar App main screen to view the Reward and the expiry date. The Organiser shall not be obliged to entertain any request to extend the validity of the Reward.

1.4.9 The Reward in this Promotion is provided on a first-come, first-served basis and redemption of the respective Reward is subject to availability at the respective Participating CapitaLand Mall, while stocks last.



2.1 Without limiting the generality of the above, the following persons shall not be eligible for the Promotion:

  1. employees of any retail tenants in the Participating Malls; and

  1. persons who the Organiser may decide to exclude at its discretion without notice and without providing any reason, at any time.

2.2 The Organiser reserves the right to disqualify any member who is found at any time (whether before or after the receipt of any Reward) to be in breach of the relevant eligibility or qualifying criteria. Any Reward awarded to any member may be forfeited, and if collected, shall be returned to the Organiser promptly and may be dealt with the Organiser’s sole discretion.



3.1 Only the total final amount paid as indicated on the tax invoice(s)/ receipt(s) issued by the participating store(s) will be accepted for this Promotion. NETS or credit/debit card transaction slips are not acceptable in place of original copies of shopping receipts.

3.2 Notwithstanding Clause 1.4 of this Terms and Conditions hereinabove, receipt(s) from car grooming services, SingPost transactions, purchase of parking coupons, purchase or top up of Cashcard / stored value cards, purchase or top up of stores’ membership card, gift cards and vouchers (i.e. CapitaVouchers / eCapitaVoucher or participating stores’ vouchers), SISTIC transactions, AXS / SAM machines transactions and bill payments, purchase of lottery tickets, purchase of movie tickets and food and beverages at cinema, any transactions at pawn shops and money changer, bank and other financial institutions’ transactions, transactions from pushcarts and stalls at temporary roadshows, and transactions from supermarkets (Cold Storage, FairPrice, FairPrice Finest, and GIANT) are not eligible for use as a receipt in this Promotion. For the avoidance of doubt, transactions at Cold Storage at Aperia,  Eccellente by HAO mart at Westgate, NTUC Fairprice at SingPost Centre, Fairprice Finest at Sengkang Grand Mall, Giant Hypermarket at IMM, and Scarlett Supermarket at Lot One, Plaza Singapura & Westgate shall be recognized for the purposes of this Promotion. For purchases of goods and services made by instalments, only the instalment receipt showing the value of the purchase(s) made on the same day of the redemption, will be eligible for use as a receipt in this Promotion for CapitaStar Rewards programme. Receipt(s) from deposit placements, order placements, and payments using tenant / credit card loyalty points will not be accepted for the purposes of this Promotion.

3.3 The Organiser may reject any tax invoice, receipts and/or charge slip as invalid at its sole and absolute discretion, and such determination shall be final and conclusive.

3.4 The Organiser reserves the right to verify all purchases made by the Eligible Shopper and the tax invoice(s)/ receipt(s) before processing the redemption of the Rewarding the Promotion.

3.5 Receipts shall be considered expended for the purposes of this Promotion and other promotions in the CapitaLand Malls when it is used to redeem the Reward. Receipts cannot be used for redemption of multiple Rewards. Receipts cannot be used for redemption of more than one promotion at any CapitaLand Mall.



4.1 The eCV Reward cannot be exchanged for different denominations and are subject to the relevant terms and conditions governing the use of the eCapitaVoucher. Please refer to eCapitaVoucher terms and conditions.

4.2 By participating in this Promotion, the Member (CapitaStar members):

4.2.1 acknowledges and consents to the processing, collection, use and disclosure of his/ her Personal Data by the Organiser, its affiliates, subsidiaries and related corporations including its holding company, CapitaLand Investment Limited (collectively, “CapitaLand Group”), and authorised agents, business partners and service providers in compliance with applicable data protection laws, regulations and guidelines to facilitate the administration of the Promotion including compliance with the Promotion Terms and Condition and that he/ she has read and agreed with the CapitaLand Group’s and Data Protection Policy available at https://www.capitaland.com/international/en/legal-notices/privacy-policy.html  and  may be amended, replaced, substituted from time to time.

4.2.2 agrees that the Organiser, its affiliates, subsidiaries, agents, business partners and respective officers and employees shall not be liable for any actions, claims, demands, injuries, proceedings, liability, losses, damages, costs and expenses of any nature sustained by the member directly or indirectly by reason of or in connection with this Promotion. The member shall indemnify and keep the Organiser and its officers, servants, agents and employees ("the Indemnified Parties") fully indemnified against any and all loss, damage, demand, liability, claims, expenses and costs (including legal costs on a full indemnity basis) suffered and/or incurred by any of the Indemnified Parties as a result of the breach of any of the terms and conditions herein by the member. Members are deemed to have read, understood and accepted all the T&Cs set out herein, as well as any other requirements set out in any related promotional material, and all amendments, additions, replacements and modifications there to as may be made from time to time.

4.3 All Reward are non-transferable, non-refundable, and non-exchangeable for cash, credit, goods or benefits-in-kind, unless otherwise stated.

4.4 The Reward will not be awarded until the submitted tax invoice(s), receipt(s) and/ or charge slip(s) are determined to be valid. The Organiser may reject any tax invoice, receipt and/ or charge slip as invalid at its sole and absolute discretion, and such determination shall be final and conclusive.

4.5 The Organiser and its partner(s) (if any) in this Promotion reserve the right to change, vary, replace, substitute, amend, withdrawal or cancel this Promotion and/or any of the terms and conditions herein at their sole and absolute discretion and without prior notice or any liability to any party.

4.6 The Organiser does not make any warranty or representation in relation to any product or services offered in this Promotion or redeemed by vouchers or gift certificates and shall not accept any liability in respect of the same.

4.7 By participating in this Promotion, the Eligible Shopper represents that he/ she has read and agreed with this Promotion Terms and Conditions.

4.8 This Promotion Terms and Conditions shall be governed by the laws of Singapore and all participants in this Promotion irrevocably submits to the exclusive jurisdiction of the Singapore Courts to resolve all disputes.

4.9 The Organiser’s decision on all matters relating to the Promotion shall be final, conclusive and binding. No correspondence will be entertained.

4.10 Information stated in this Promotion’s Terms and Condition is correct at the time printing and is subject to change without prior notice.