Amenities
Customer Service
Our Customer Service Counter will be closed with effect from 1 October 2023.
Need assistance? Here are some ways to reach us!
Check our website for more information
Click here to discover events, mall information, rewards plus best deals at Bedok Mall or refer to our digital directories located from B2 to L1 for more information.
Chat with us online
Chat with Casey, our digital assistant, by launching the chat at the bottom right corner of this page. Alternatively, you may also send us an email at retail@capitaland.com and we will be in touch with you shortly.
Contact our Call Centre at 6631 9931
Still can't find the answers you are looking for? Speak to our customer service team from 10am - 6pm daily.
About CapitaVoucher
In line with our digitalisation and sustainability efforts, the sale and redemption of physical CapitaVoucher(s) at our Customer Service Counters will not be available. As an alternative, you can still purchase/gift eCapitaVoucher(s) from our CapitaStar Mobile App.
eCapitaVoucher is the digital version of CapitaVoucher which enables customers to seamlessly buy, gift, and pay with eCapitaVoucher on the CapitaStar App. Use eCapitaVoucher(s) across 3,200 stores across 28 properties!
*Denomination acceptance of eCapitaVoucher varies amongst the stores. Please check with the stores upon paying with eCapitaVoucher.
Carpark Charges
Cars
12.00am to 5.59pm
First Hour : $1.55
Subsequent 15 Mins : $0.40
Grace period: 10 minutes
6.00pm to 11.59pm
Per Entry: $2.60
Grace period: 10 minutes
Motorcycles
All day (12.00am to 11.59pm)
Per Entry : $1.30
Grace period: 15 minutes
Prices indicated above are inclusive of prevailing GST
Free Wifi
Connect to CAPITALAND FREE WIFI SSID to enjoy free wireless internet surfing.
Password: freewifi (case-sensitive).