Train
NS4/BP1 Choa Chu Kang MRT/LRT Station
Lot One Shoppers' Mall (Lot One) is situated in the heart of the Choa Chu Kang housing estate, in the north-western region of Singapore.
The mall is well connected by major arterial roads and is next to the Choa Chu Kang MRT and light rail transit (LRT) stations as well as bus interchange.
The six-storey retail mall enjoys a large shopper catchment, comprising residents in the Choa Chu Kang, Bukit Panjang, Bukit Batok and Upper Bukit Timah precincts, uniformed personnel from military camps in the vicinity, as well as students from nearby schools.
Getting Here
Amenities
Need assistance? Here are some ways to reach us!
Check out happenings, deals and more
Discover events, mall information, rewards and best deals at CapitaLand malls! Kickstart your adventure by downloading the CapitaStar App
Chat with us online
Chat with Casey, our digital assistant, by launching the chat located at the bottom right corner of this page. Alternatively,
you may also send us an email at retail@capitaland.com and we will be in touch with you shortly.
Contact our Call Centre at 6631 9931
Still can't find the answers you are looking for? Speak to our customer service team from 10am - 6pm daily.
For lost & found and emergency assistance, please call 6314 6200.
*Calls will be screened to serve you better.
CapitaStar
As Singapore's leading lifestyle and shopping rewards program, CapitaStar rewards you for your everyday spend across participating properties and stores. Embark on a whole new shopping and dining experience as you get to earn cashback (in the form of STAR$®) or use eCapitaVoucher to pay.
eCapitaVoucher
Hassle-free of carrying physical vouchers & accessing it all through the CapitaStar app. Use eCapitaVoucher at over 3,400 stores across 29 participating properties islandwide!
Change of rates w.e.f. 1 August 2022
Mon - Fri
12.00am - 5.59pm: $1.35 for 1st hr
Subsequent 15 mins or part thereof: $0.45
6.00pm-11.59pm: $2.65 per entry
Sat, Sun & PH
3.00am - 5.59pm: $2.65 for 1st 2 hrs
Subsequent 15mins or part thereof: $0.45
6.00pm - 11.59pm: $2.65 per entry
12.00am - 2.59am: Subsequent 15 mins or part thereof at $0.45
Grace period: 10 minutes
Mon - Sun & PH
$1.30 per entry
Grace period: 15 minutes
Prices indicated above are inclusive of prevailing GST
Playground @ Roof Garden, Level 5
Nursing Room (Located at Level B1 near Raffles Medical)
The health of our shoppers is of utmost importance to us. Due to the ever changing Covid situation, we have ceased the loaning of community shared items such as strollers, prams, battery packs and wheelchairs to better protect you. We apologise for the inconvenience caused.
Click https://www.capitaland.com/sg/malls/lotone/en/events.html for more information on our current atrium activities. You can also visit our digital directories located within the mall at Basement 1 to Level 4 to find out more.
Click https://www.capitaland.com/sg/malls/lotone/en/deals.html for the list of deals and promotions at Lot One.
Click https://www.capitaland.com/sg/malls/lotone/en/concierge.html to find out how to get to Lot One and the various transport options.
Click https://www.capitaland.com/sg/malls/lotone/en.html. The available car park lots are displayed on top of the website pages. Please note that this information is not in real time.
Please find our parking charges below. You can also visit our digital directories located within the mall at Level 1 to Level 4 to find out more.
Car Parking Charges
Mon - Fri
12am - 5.59pm: $1.35 for 1st hour
Subsequent 15 minutes or part thereof: $0.45
6pm - 11.59pm: $2.65 per entry
Sat, Sun & PH
12am - 5.59pm: $2.65 for 1st 2 hours
Subsequent 15 minutes or part thereof: $0.45
6pm - 11.59pm: $2.65 per entry
Grace period: 10 minutes
Motorcycle Parking Charges
Daily
$1.30 per entry
Grace period: 15 minutes
Prices indicated above are inclusive of prevailing GST
Lot One does not have free wifi.
Lot One is opened from 10am to 10pm. As each of the stores have different operating hours, please contact the individual stores to enquire to avoid disappointment.
For emergency assistance, please call us at tel: 6314 6200. Please note that calls will be screened to serve you better.
Our Fire Command Centre is located at Level 1, near the handicap toilet. Please note that the Fire Command Centre is not accessible to the general public and is for official use only.
As we digitalise our services, the customer service counter will be closed with effect from 15 July 2024. You can approach our friendly Digital Service Advocates roaming the mall daily for further assistance or visit our website here for your enquiries, or our digital directories located within the mall at Basement 1 to Level 4 to find out more.
In line with our digitalisation and sustainability efforts, the sale and redemption of physical CapitaVoucher(s) at our Customer Service Counters will not be available. As an alternative, you can still purchase/gift eCapitaVoucher(s) from our CapitaStar Mobile App. Please visit our website at https://www.capitastar.com/sg/en/capitavoucher/about-ecapitavoucher to find out more.
The CashCard Top Up machines are located at B2 and B3 carpark, near the glass door entrances.
The electric car charging bay is located at B3 carpark.
Click https://www.capitaland.com/sg/malls/lotone/en/concierge.html to find out more.
The taxi stand / drop-off point is located at Level 1 near Cotton On (#01-03/04).
The mailbox for mailing out letters is located at Choa Chu Kang Centre, the building beside Lot One.
Electronic Bin is located inside Level 3 Harvey Norman.
Textile Recycling Bin is located at Level 1 behind Fire Command Centre (near the handicap toilet).
The nearest ATM machines are located at:
1. OCBC - in front of EAT. (#B1-K3)
2. POSB - inside NTUC Fairprice (#B1-03) and in front of EC House (#03-03)
3. UOB Bank (#03-02B)
The AXS machines are located in front of 7-Eleven (#01-07A).
The Kiddy Rides are located from Basement 1 to Level 4.
Our mall does not have any charging point / handphone / USB.
The nursing room is located at Basement 1 near Raffles Medical (#B1-07A).
The GP clinic is located at Basement 1 - Raffles Medical (#B1-07A).
The money changer is located at Level 4 - A.R.Money Exchange (#04-10A).
The dental clinic is located at Basement 1 - Q & M Dental Surgery (#B1-06).
The betting booth is located at Basement 1 inside NTUC Fairprice (#B1-03) and Level 3 - Singapore Pools (#03-09).
Thank you for your interest in Lot One. Please visit our website at https://www.capitaland.com/sg/malls/lotone/en/contact-us.html, choose Atrium Space/Pushcart/Vending Machine or Advertising Panels under Enquiry Type to contact us, and we will get back to you soon.
Thank you for your interest in Lot One. Please visit our website at https://www.capitaland.com/sg/malls/lotone/en/contact-us.html, choose Shop Space under Enquiry Type to contact us, and we will get back to you soon.
Please visit our website at https://www.capitaland.com/sg/malls/lotone/en/contact-us.html, choose Compliment under Enquiry Type to leave us a compliment.
Please visit our website at https://www.capitaland.com/sg/malls/lotone/en/contact-us.html, choose Feedback under Enquiry Type to leave us a feedback.
For emergency assistance, please call us at tel: 6314 6200. Please note that calls will be screened to serve you better.
Contact Us
Let our friendly chatbot or Visitor Experience staff assist you to make the most of your visit.
Submit online enquiry form
For enquiries or feedback on Lot One, please submit the online enquiry form.