COMPLIMENTARY PARKING AT RAFFLES CITY
- Complimentary parking will be activated from the day you are enrolled to the Raffles Prestige Programme.
- To enjoy 2-hours daily complimentary parking at Raffles City Shopping Centre, login to the CapitaStar App here and at your profile, update your vehicle number and IU number. Raffles Prestige Members who do not fill in the fields or provide the most updated information will not be eligible for the complimentary parking.
- This parking privilege is strictly for enrolled Raffles Prestige members and is non-transferable, non-assignable and non-exchangeable.
- By submitting your details on the CapitaStar App, you authorize CapitaStar to exchange, use and receive personal information about you, including submitting information to Raffles City Shopping Centre and their vendor for the provision of the complimentary parking benefit at Raffles City Shopping Centre.
- Raffles Prestige Member will only be eligible to register for one vehicle for the entire period as a Raffles Prestige Member.
- Complimentary parking is limited to the first 2 hours at Raffles City Shopping Centre per day, subject to the rules and regulations governing the use of the carpark at Raffles City Shopping Centre. In the event of a system glitch, reimbursement will strictly be in the form of STAR$ at the sole discretion of CapitaStar. No additional or other compensation will be given.
- Standard parking charges and/or entry charges shall apply after the Complimentary Parking privilege has been utilised.
- In the event that Raffles Prestige Member is eligible for the American Express CapitaCard complimentary and privileged parking during the calendar month, Raffles Prestige Member will enjoy up to a maximum of 3 hours of complimentary parking daily at Raffles City Shopping Centre.
- Raffles Prestige Member can update his or her vehicle registration number and/or 10-digit In-Vehicle Unit number up to 3 times for the entire period as a Raffles Prestige Member. Any update of details will be processed within 5 working days. There will be no compensation of car park charges incurred in the period from the date of provision of update particulars by the customer up to the effective date of updating of car particulars.
- CapitaStar assumes no responsibility for any loss or damage or expenses arising in connection with this programme, howsoever arising, including without limitation, from any late or non-notification, any error in computing, technical hardware or software breakdown, malfunctions or defects, failed, delayed or incorrect transactions, or lost or unavailable network connections, or any notice that is lost or misdirected, which may affect a Raffles Prestige Member’s eligibility in the programme.
- CapitaStar reserves the right to vary its terms and conditions relating to Complimentary Parking without any prior notice