A BY-INVITE ONLY MEMBERSHIP

Established as part of CapitaStar and created for a distinguished few, the Raffles Prestige membership offers unparalleled bespoke experiences paired with complementary lifestyle rewards.

Enjoy year-long exclusive perks and privileges from our partners and participating brands at Raffles City Singapore.


Complimentary 2-Hours Parking Daily At Raffles City Singapore

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    COMPLIMENTARY PARKING  AT RAFFLES CITY

    • Complimentary parking will be activated from the day you are enrolled to the Raffles Prestige Programme. 
    • To enjoy 2-hours daily complimentary parking at Raffles City Shopping Centre, login to the CapitaStar App here and at your profile, update your vehicle number and IU number. Raffles Prestige Members who do not fill in the fields or provide the most updated information will not be eligible for the complimentary parking. 
    • This parking privilege is strictly for enrolled Raffles Prestige members and is non-transferable, non-assignable and non-exchangeable. 
    • By submitting your details on the CapitaStar App, you authorize CapitaStar to exchange, use and receive personal information about you, including submitting information to Raffles City Shopping Centre and their vendor for the provision of the complimentary parking benefit at Raffles City Shopping Centre. 
    • Raffles Prestige Member will only be eligible to register for one vehicle for the entire period as a Raffles Prestige Member. 
    • Complimentary parking is limited to the first 2 hours at Raffles City Shopping Centre per day, subject to the rules and regulations governing the use of the carpark at Raffles City Shopping Centre. In the event of a system glitch, reimbursement will strictly be in the form of STAR$ at the sole discretion of CapitaStar. No additional or other compensation will be given. 
    • Standard parking charges and/or entry charges shall apply after the Complimentary Parking privilege has been utilised. (e.g 3 hours parking after per entry hours = complimentary 2 hours parking privileges + per entry charges of S$3.25) 
    • In the event that Raffles Prestige Member is eligible for the American Express CapitaCard complimentary and privileged parking during the calendar month, Raffles Prestige Member will enjoy up to a maximum of 3 hours of complimentary parking daily at Raffles City Shopping Centre. 
    • Raffles Prestige Member can update his or her vehicle registration number and/or 10-digit In-Vehicle Unit number up to 3 times for the entire period as a Raffles Prestige Member. Any update of details will be processed within 5 working days. There will be no compensation of car park charges incurred in the period from the date of provision of update particulars by the customer up to the effective date of updating of car particulars. 
    • CapitaStar assumes no responsibility for any loss or damage or expenses arising in connection with this programme, howsoever arising, including without limitation, from any late or non-notification, any error in computing, technical hardware or software breakdown, malfunctions or defects, failed, delayed or incorrect transactions, or lost or unavailable network connections, or any notice that is lost or misdirected, which may affect a Raffles Prestige Member’s eligibility in the programme. 
    • CapitaStar reserves the right to vary its terms and conditions relating to Complimentary Parking without any prior notice

Enjoy 2X STAR$®️* across 16 participating CapitaLand Malls

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    Earn 2X STAR$® at Participating Malls 

    • STAR$® can be earned with a minimum spend of S$20 in a single same-day receipt uploaded to the CapitaStar Mobile App within one day (from receipt date). For every S$1 spend as a Raffles Prestige Member, you will be credited with 10 STAR$®. 
    • STAR$® are awarded based on the nett purchase value after deduction of discounts at all participating retailers in participating CapitaLand malls. 
    • All STAR$® will be credited directly into your CapitaStar account.  
    • Members can accumulate a maximum of 30,000 STAR$® at any one time. Refer to the table below for illustration on the earning of STAR$®

    Amount Spent

    (min. receipt of S$20 applies)

    STAR$® Earning Rate

    Basic CapitaStar Member

    Raffles Prestige Member

    S$1

    5 STAR$® (Supermarket/Food court receipts = 1 STAR$®)

    10 STAR$® (Supermarket/Food court receipts = 2 STAR$®)

    S$1,000

    5,000 STAR$® (Supermarket/Food court receipts = 1,000 STAR$®)

    10,000 STAR$® (Supermarket/Food court receipts = 2,000 STAR$®)

    S$3,000

    5,000 STAR$® (Supermarket/Food court receipts = 1,000 STAR$®)

    30,000 STAR$® (Supermarket/Food court receipts = 6,000 STAR$®)

    • 2X STAR$® can be earned at these participating malls: Bedok Mall, Bugis Junction, Bugis+, Bukit Panjang Plaza, Clarke Quay, Funan, IMM, Junction 8, Lot One, Plaza Singapura, Raffles City Shopping Centre, Tampines Mall, Westgate, Sengkang Grand Mall, Changi City Point and Entrepot at The Robertson House by The Crest Collection.
    • All outlets with printed receipts / tax invoices within the above-mentioned participating CapitaLand Malls shall qualify for STAR$® accumulation except the following:

    S/N

    Types of Receipts Not Accepted

    1

    Money changer / Bank / ATM / Financial Services

    2

    NETS / Credit / Debit Cards transaction slips

    3

    Pushcarts

    4

    Temporary vendors at promotional spaces

    5

    SISTIC, AXS / SAM payments

    6

    CashCard / Stored-value Cards Top-Up transactions

    7

    Bill payments

    8

    Lottery tickets

    9

    Tickets from pawn shops

    10

    Purchase of vouchers or gift cards (CapitaVoucher / Shops)

    11

    Swissotel / Fairmont Hotel receipts (note: F&B receipts qualify for STAR$ accumulation)

    12

    Online Purchases 

    13

    Childcare Centre (My First Skool at Westgate)

    14

    Car rental services, airport shuttle and transportation counters

    15

    SingPost (Post Office)


Event Gallery

Exclusively curated in-store events and invites extended only to Raffles Prestige members.

Limited Edition Salomon x GR10K X-ALP Pre-launch 

Celebrate the grand unveiling of Salomon's first brand store at Raffles City!

Elevate your style with the exclusive Salomon x GR10K X-ALP limited edition sneaker and Raffles Prestige members are granted an exclusive opportunity to register their interest and secure this avant-garde pair ahead of the crowd. Raffles Prestige members could seize this privileged chance to be among the select few to own this rare and limited piece. Don't miss out on making a statement with Salomon's cutting-edge collaboration!

 

 

 

 

 

 

APM Monaco Exclusive Launch

Raffles Prestige members were treated to an exclusive invitation to the launch of APM Monaco's latest collection - the Noel Collection. Delight in a firsthand preview of the new collection and an insightful exploration into the intricate craftsmanship behind these exquisite pieces.

TatlerAsia x Guerlain Masterclass

Held at the Level 65 Lounge of Swissotel The Stamford, Raffles Prestige members were treated to an exclusive fragrance masterclass led by Thierry Wasser, the contemporary perfumer behind Guerlain's iconic fragrances. Guests had the privilege of discovering the L’Art et La Matiere collection, including the latest masterpiece, Tabacco Honey, as well as an exclusive worldwide pre-launch of the Les Extraits line. Thierry Wasser's presentation not only shed light on Guerlain's rich history in fragrant creation but also provided valuable tips on how to wear and appreciate perfumes. During this elegant soirée, guests had the chance to indulge in delightful canapés and sip on champagne while exploring and trying on various scents from the exquisite L'Art & La Matière Fragrance Collection.

Williams Racing Meet & Greet

Raffles City had the pleasure of hosting Williams Racing for a sensational fan experience in anticipation of the 2023 Singapore Grand Prix. Raffles Prestige members were invited to the exclusive meet and greet session, to interact with Alex Albon, Logan Sargeant and James Vowles from William’s team.

Raffles Prestige x A New Bloom

Day 1 - A Delicate Spring 

Our esteemed Raffles Prestige members enjoyed an engaging roving 3-stop showcase at Raffles City with creative director Furqan, as part of our A New Bloom Spring/Summer campaign that launched on April 1st. The event featured the latest and greatest fashion trends from Urban Revivo, where guests learned how to mix and match florals for everyday wear. They also had an engaging session with Coach, discovering the coolest bag of the season, the Coach Tabby bag. Lastly, members were immersed in the world of scents with Acqua di Parma, learning about the best perfumes with the freshest aromatic notes.

Raffles Prestige x A New Bloom

Day 2 - Embracing Boldness 

On the second day, we welcomed our guests with the newly-opened store, & Other Stories, showcasing insightful techniques to incorporate bold blooms and delicate petals in their daily dressing. They were then introduced to the Monacan lifestyle with APM Monaco’s jewellery and accessory collections for styling inspirations. Lastly, guests received an onsite demo of the season’s hottest makeup looks with Gucci Beauty led by trainer Zoe as they sipped on their champagne and nibbled on canapes whilst discovering scents at the store.

Jo Malone London Scent Workshop

Raffles Prestige members were invited to Jo Malone London Raffles City to discover how to use scent to tailor the atmosphere in any room and to learn more about the craft and usage of candles and diffusers.

Shanghai Tang Chinese Tea Appreciation

In collaboration with Shanghai Tang, a Chinese Tea Appreciation Session was held by Yixing Xuan Teahouse, featuring classic flavours like Oolong, Longjin, Dianhong and Bai Mudan through unique home fragrance scents to welcome spring in style.

Chloé Floral Arrangement Workshop

Raffles Prestige members were invited to discover Atelier des Fleurs, a collection of exclusive fragrances celebrating the art of floral composition, over a Floral Bouquet Arrangement Workshop at Chloé Raffles City boutique.

Penfolds Wine Masterclass

Discovering Penfolds' winemaking approach, unrestricted by a specific vineyard or region to select the best of the best grapes from Australia, California and France through a luxurious and intimate wine masterclass experience that features five premium wines, including the 100-pointer Penfolds Grange 2018.


Programme Terms and Conditions 

  • GENERAL TERMS AND CONDITIONS
    1.   To enjoy the listed privileges and benefits, eligible persons must be a CapitaStar Rewards Programme Member and is invited by CapitaStar as a Raffles Prestige Member (“Member”).
    2. By signing up for the CapitaStar Rewards Programme, members have read the terms and conditions of the CapitaStar Rewards Programme as per this link here. Members invited to the Raffles Prestige Club, you shall be deemed to have read, understood and accepted these Terms and Conditions. Subject to these Terms and Conditions, Raffles Prestige Membership is for a period of 1 year, commencing from the date the member is being enrolled onto the programme.
    3. CapitaStar Pte Ltd (“CapitaStar”) reserves the right to change, suspend or terminate these privileges or benefits at its sole discretion at any time without prior notice. The provision of services, activities or privileges stated is the responsibility of the respective merchant and/or service establishment. CapitaStar is not responsible or liable in the event that such services, activities or benefits are not provided or fulfilled by the merchant and/or service establishment.
    4. Members have to read the individual services, activities or privileges as listed in the CapitaStar app by the merchant and/or service establishment.
    5. Members acknowledge that any disputes in relation to the above are to be directed solely to the merchant and/or service establishment providing such services, activities or privileges.
    6.  By being a Raffles Prestige Member, the Member acknowledges and consents to the processing, collection, use and disclosure of his/ her Personal Data by the Organiser, its affiliates, subsidiaries and related corporations including its holding company, CapitaLand Limited (collectively, “CapitaLand Group”), and authorised agents, business partners and service providers in compliance with applicable data protection laws, regulations and guidelines to facilitate the administration of the Promotion including compliance with the Promotion Terms and Condition and that he/ she has read and agreed with the CapitaLand Group’s Data Protection Policy available at www.capitaland.com.sg as may be amended, replaced, substituted from time to time.
    7.  By being a Raffles Prestige Member, the Member agrees that the Organiser, its affiliates, subsidiaries, agents, business partners and respective officers and employees shall not be liable for any actions, claims, demands, injuries, proceedings, liability, losses, damages, costs and expenses of any nature sustained by the participant directly or indirectly by reason of or in connection with the programme. The participant shall indemnify and keep the Organiser and its officers, servants, agents and employees ("the Indemnified Parties") fully indemnified against any and all loss, damage, demand, liability, claims, expenses and costs (including legal costs on a full indemnity basis) suffered and/or incurred by any of the Indemnified Parties as a result of the breach of any of the terms and conditions herein by the participant.
    8. The Organiser’s decision on any dispute regarding the Promotion shall be final and no correspondence shall be entertained
    9.   For the purposes of these Raffles Prestige Terms and Conditions, “Organiser” refers to CapitaStar Pte Ltd
    10.  This Terms and Conditions shall be governed by the laws of Singapore and Member in this Programme irrevocably submits to the non-exclusive jurisdiction of the Singapore courts to resolve any and all dispute.
    11. Information stated in this Programme Terms and Condition is correct at the time of printing and is subject to change without prior notice.
  • RAFFLES PRESTIGE MEMBERSHIP VALIDITY
    1. CapitaStar may in its sole and absolute discretion, invite a Member to the Raffles Prestige Membership.
    2. Members in this membership must spend a minimum of S$25,000 within a period of 12 consecutive months at participating retailers in CapitaLand Malls to renew the membership for the following year. Members who do not meet the renewal criteria will be offboarded the Raffles Prestige programme. 
    3. CapitaStar’s decision on the enrollment of members to the Raffles Prestige Membership shall be final and conclusive. 
  • SPEND TRACKER

    1. The Spend Tracker will only show your transaction history based on:

    1.1 Purchases made from the date you have joined the Raffles Prestige programme till the end of your membership period

    o A period of twelve (12) consecutive months for full Raffles Prestige membership

    o A period of six (6) consecutive months for trial Raffles Prestige membership
     

    1.2 Purchases made at the following participating CapitaLand Malls:

    1. Bedok Mall
    2. Bugis Junction
    3. Bugis+
    4. Bukit Panjang Plaza
    5. Clarke Quay
    6. Funan
    7. IMM
    8. Junction 8
    9. Lot One
    10. Plaza Singapura
    11. Raffles City Shopping Centre
    12. Tampines Mall
    13. Westgate
    14. Sengkang Grand Mall (New)
    15. Changi City Point (New)
    16. Entrepot at The Robertson House by The Crest Collection (New)

     

    1.3 Purchases with a minimum spend of S$20 in a single same-day receipt uploaded to the CapitaStar Mobile App within one day (from receipt date). All outlets with printed receipts / tax invoices within the above-mentioned participating CapitaLand Malls shall qualify except the following:

    S/N

    Types of Receipts Not Accepted

    1

    Money changer / Bank / ATM / Financial Services

    2

    NETS / Credit / Debit Cards transaction slips

    3

    Pushcarts

    4

    Temporary vendors at promotional spaces

    5

    SISTIC, AXS / SAM payments

    6

    CashCard / Stored-value Cards Top-Up transactions

    7

    Bill payments

    8

    Lottery tickets

    9

    Tickets from pawn shops

    10

    Purchase of vouchers or gift cards (CapitaVoucher / Shops)

    11

    Swissotel / Fairmont Hotel receipts (note: F&B receipts qualify for STAR$ accumulation)

    12

    Online Purchases 

    13

    Childcare Centre (My First Skool at Westgate)

    14

    Car rental services, airport shuttle and transportation counters

    15

    SingPost (Post Office)

    1.4 For avoidance of doubt, payments made via eCapitaVoucher(s) will not be included. Please scan and upload your receipts to the CapitaStar App for all payment modes except: 

    o Payment via DBS/POSB Credit or Debit cards and DBS PayLah! if you have linked your CapitaStar account with DBS PayLah! 

    o Payment via ShopBack Pay or PayLater if you have linked your CapitaStar account with ShopBack

    o Payment via AImazing terminals at participating retailers in Raffles City Singapore
     

    2. The Spend Tracker will take up to 24 hours to be updated.

    3. For full Raffles Prestige membership, kindly spend $25,000 and above within a period of twelve (12) consecutive months from the date that you have joined the Raffles Prestige programme to renew your membership for the following year. Members who do not meet the renewal criteria will be offboarded the Raffles Prestige programme. 

    4. For trial Raffles Prestige membership, kindly spend $12,500 and above within a period of six (6) consecutive months from the date that you have joined the Raffles Prestige programme to be eligible for an extension of another six (6) more consecutive months of Raffles Prestige membership.

    5. The Management reserves the right to amend the promotion period and/or Terms and Conditions in its sole discretion.

    6. Information stated is correct at the time of printing and is subject to change without prior notice.

  • 2X STAR$® EARN RATE
    1. STAR$® can be earned with a minimum spend of S$20 on the same-day spend and purchase receipts must be uploaded via the CapitaStar Mobile App. For every S$1 spend as a Raffles Prestige Member, you will be credited with 10 STAR$®Note: For American Express CapitaCard members, the 2X STAR$® is only valid for receipts that are uploaded on the CapitaStar Mobile App and members will receive 10 STAR$® for every S$1 spend.
    2.  STAR$® are awarded based on the nett purchase value after deduction of discounts at all participating retailers in participating CapitaLand malls.
    3. All STAR$® will be credited directly into your CapitaStar account.
    4. Members can accumulate a maximum of 30,000 STAR$ at any one time. Refer to the table below for illustration on the earning of STAR$®: 

    Amount Spent

    (min. receipt of S$20 applies)

    STAR$® Earning Rate

    Basic CapitaStar Member

    Raffles Prestige Member

    S$1

    5 STAR$® (Supermarket/Food court receipts = 1 STAR$®)

    10 STAR$® (Supermarket/Food court receipts = 2 STAR$®)

    S$1,000

    5,000 STAR$® (Supermarket/Food court receipts = 1,000 STAR$®)

    10,000 STAR$® (Supermarket/Food court receipts = 2,000 STAR$®)

    S$3,000

    5,000 STAR$® (Supermarket/Food court receipts = 1,000 STAR$®)

    30,000 STAR$® (Supermarket/Food court receipts = 6,000 STAR$®)

    5.     2X STAR$® can be earned at these participating malls: Bedok Mall, Bugis Junction, Bugis+, Bukit Panjang Plaza, Clarke Quay, Funan, IMM, Junction 8, Lot One, Plaza Singapura, Raffles City Shopping Centre, Tampines Mall, Westgate, Sengkang Grand Mall, Changi City Point and Entrepot at The Robertson House by The Crest Collection.
     
    6.     All outlets with printed receipts / tax invoices within the above-mentioned participating CapitaLand Malls shall qualify for STAR$® accumulation except the following: 

    SN

    Type of receipts NOT accepted

    1

    Money changer / Bank / ATM / Financial Services / Post Office

    2

    NETS / Credit / Debit Cards transaction slips

    3

    Pushcarts

    4

    Temporary vendors at promotional spaces

    5

    SISTIC, AXS / SAM payments

    6

    CashCard / Stored-value Cards Top-Up transactions

    7

    Bill payments

    8

    Lottery tickets

    9

    Tickets from pawn shops

    10

    Purchase of vouchers or gift cards (CapitaVoucher / Shops)

    11

    Swissotel / Fairmont Hotel receipts including F&B receipts

    12

    Online Purchases

    13

     

    Childcare Centre (My First Skool at Westgate)

    14

    Car rental services, airport shuttle and transportation counters

    15

    SingPost (Post Office)

  • EARN 10X STAR$® ON YOUR BIRTHDAY MONTH

    1.1 The Raffles Prestige 10x STAR$® (“Reward”) is exclusive to members of Raffles Prestige (referred to as “Eligible Shopper”) who have made their first transaction at Raffles City Singapore on their Birthday Month. Shoppers must be a Raffles Prestige member to qualify and participate in this Promotion.

    1.2 For avoidance of doubt, Raffles Prestige members are not eligible to receive 2X STAR$® for 1st transaction at participating CapitaLand Malls during birthday month. They will get 10X STAR$® on 1st transaction during birthday month at Raffles City Singapore.

    1.3 The Promotion mechanics are as follows:

    1.3.1 The 10x STAR$® Birthday privilege is exclusively for Raffles Prestige members that are onboarded onto the Raffles Prestige by CapitaStar membership programme. 

    1.3.2 Eligible Shoppers must spend the minimum transactional value of S$20 in a single same-day receipt (“Qualifying Spend”) uploaded to the CapitaStar Mobile App within one day (from receipt date). NETS or credit/debit card transaction slips are not acceptable. Receipts are not transferrable or reusable.

    1.3.3 Members can accumulate a maximum of 30,000 STAR$® at any one time. Refer to the table below for illustration on the earning of STAR$®

    Amount Spent ($)

    Raffles Prestige Member Scheme Earn Rate (Normal Days)

    • Supermarket/Food Court: $1 = 2 STAR$®
    • Others: $1 = 10 STAR$®

     

    CapitaStar Members Birthday Privilege during Birthday Month (– 2x STAR$® for 1st Transaction for Regular Members)

    Raffles Prestige Birthday Privilege during Birthday Month – 10x STAR$® for 1st Transaction at Raffles City Singapore

    • Supermarket/Food Court: $1 = 20 STAR$®
    • Others: $1 = 100 STAR$®

     

    $20
    • 200 STAR$®
    • 40 STAR$® (Supermarket/Food Court)
    Note: Raffles Prestige Members are not eligible to receive 2X STAR$® for 1st transaction at participating CapitaLand Malls
    • Supermarket / Food Court: 400 STAR$® 
    • Others: 2,000 STAR$®
    $1,000
    • 10,000 STAR$®
    • 2,000 STAR$® (Supermarket/Food Court)
    • Supermarket / Food Court: 20,000 STAR$® 
    • Others: 30,000 STAR$® (based on daily cap)
    $3,000
    • 30,000 STAR$®
    • 6,000 STAR$® (Supermarket/Food Court)
    • Supermarket / Food Court: 30,000 STAR$® (based on daily cap)
    • Others: 30,000 STAR$® (based on daily cap)

    1.3 The promotion period (“Promotion Period”) is an evergreen promotion starting from 1 October 2022. 

    1.4 Each Eligible Shopper is limited to one (1) redemption per Reward during Promotion Period.

    1.5 STAR$® are awarded based on the nett purchase value after deduction of discounts at all participating retailers in Raffles City Singapore.

    1.6 All STAR$® will be credited directly into your CapitaStar account.  

    1.7 All outlets with printed receipts / tax invoices within the above-mentioned participating CapitaLand Malls shall qualify for STAR$® accumulation except the following:

    S/N

    Types of Receipts Not Accepted

    1

    Money changer / Bank / ATM / Financial Services

    2

    NETS / Credit / Debit Cards transaction slips

    3

    Pushcarts

    4

    Temporary vendors at promotional spaces

    5

    SISTIC, AXS / SAM payments

    6

    CashCard / Stored-value Cards Top-Up transactions

    7

    Bill payments

    8

    Lottery tickets

    9

    Tickets from pawn shops

    10

    Purchase of vouchers or gift cards (CapitaVoucher / Shops)

    11

    Swissotel / Fairmont Hotel receipts (note: F&B receipts qualify for STAR$ accumulation)

    12

    Online Purchases 

    13

    Childcare Centre (My First Skool at Westgate)

    14

    Car rental services, airport shuttle and transportation counters

    15

    SingPost (Post Office)

    1.8 The Management reserves the right to see all purchases made by shoppers before granting redemption/s.

    1.9 The Management reserves the right to replace items/prizes with items of similar value.

    1.10 The Management reserves the right to amend the promotion period and/or Terms and conditions in its sole discretion.

    1.11 Information stated is correct at the time of printing and is subject to change without prior notice.

    1.12 By participating in this promotion, you consent to CapitaLand Limited, its subsidiaries, related corporations (collectively, the "Companies") and all trusts sponsored, owned or managed by any of the Companies (collectively, “CapitaLand Group”), and CapitaLand Group’s agents, business partners and authorised service providers collecting, using, disclosing and/or processing this personal data, in order to: 

    a. inform you via mail, email, SMS, telephone and other means of communication (including via all and any of your Singapore telephone numbers in any of our records from time to time) about the products and services, offers, promotions, activities or events marketed or made available by any member of CapitaLand Group and/or its business partners, including in relation to (i) Raffles Prestige Quarterly Rewards Exclusive (ii) the CapitaLand Group and (iii) any of the properties, developed, owned or managed by the CapitaLand Group (collectively, the "Marcom Activities"); and 

    b. conduct consumer and market research in respect of products, services and Marcom Activities which may be relevant to you. 

    You further agree that the consents granted herein do not supersede or replace any other consents which you may have previously provided to CapitaLand Group in respect of your personal data, and are additional to any rights which CapitaLand Group may have at law to collect, use or disclose your personal data.

  • COMPLIMENTARY PARKING
    1. For CapitaStar members that have previously input their vehicle number and IU number onto the CapitaStar App, complimentary parking will be activated from the day you are enrolled to the Raffles Prestige Programme.  
    2. Members who have not keyed in their vehicle and/or IU number onto the CapitaStar app, will have to login to the CapitaStar App and at your profile section, update your vehicle number and IU number. Raffles Prestige Members who do not fill in the fields or provide the most updated information will not be eligible for the complimentary parking. Do note that update of details will be processed within 5 working days. 
    3. This parking privilege is strictly non-transferable, non-assignable and non-exchangeable.
    4. By submitting your details on the CapitaStar App, you authorize CapitaStar to exchange, use and receive personal information about you, including submitting information to Raffles City Shopping Centre and their vendor for the provision of the complimentary parking benefit at Raffles City Shopping Centre.
    5. Raffles Prestige Member will only be eligible to register for one vehicle for the entire period as a Raffles Prestige Member.
    6. Complimentary parking is limited to the first 2 hours at Raffles City Shopping Centre per day, subject to the rules and regulations governing the use of the carpark at Raffles City Shopping Centre. In the event of a system glitch, reimbursement will strictly be in the form of STAR$ at the sole discretion of CapitaStar. No additional or other compensation will be given.
    7. Standard parking charges and/or entry charges shall apply after the Complimentary Parking privilege has been utilised.
    8. In the event that a Raffles Prestige Member is eligible for American Express CapitaCard complimentary and privileged parking during the calendar month, Raffles Prestige Member will enjoy up to a maximum of 3 hours of complimentary parking daily at Raffles City Shopping Centre.   
    9. Raffles Prestige Member can update his or her vehicle registration number and/or 10-digit In-Vehicle Unit number up to 3 times for the entire period as a Raffles Prestige Member. Any update of details will be processed within 5 working days. There will be no compensation of car park charges incurred in the period from the date of provision of update particulars by the customer up to the effective date of updating of car particulars.
    10. CapitaStar assumes no responsibility for any loss or damage or expenses arising in connection with this programme, howsoever arising, including without limitation, from any late or non-notification, any error in computing, technical hardware or software breakdown, malfunctions or defects, failed, delayed or incorrect transactions, or lost or unavailable network connections, or any notice that is lost or misdirected, which may affect a Raffles Prestige Member’s eligibility in the programme.
    11. CapitaStar reserves the right to vary its terms and conditions relating to Complimentary Parking without any prior notice.

Shopping and Dining Privileges


Stay in touch

For Raffles Prestige members, connect with us via WhatsApp should you require any assistance or have any enquiry.

WhatsApp channel operates from 11am – 9pm daily. 
 
*
By reaching out via this WhatsApp channel, you are granting permisson for Raffles City Concierge team to communicate with you via this chat. 

This WhatsApp channel is dedicated to Raffles Prestige members only.